Quick Facts About Sunset Nails & Spa
Sunset Nails & Spa, based on the comments provided, has both strengths and weaknesses.
Starting with the strengths, it is evident that the salon has friendly staff who provide good customer service. The commenter who had a pedicure done mentioned that everyone was friendly and that the technician, Summer, did a wonderful job. This positive experience shows that the staff at Sunset Nails & Spa are welcoming and capable of delivering quality service. Another commenter also highlighted the skill of the technicians, particularly Sarah and Summer, who did an amazing job on their nails. This indicates that there are talented artists working at the salon who are capable of creating beautiful nails.
The cleanliness and pleasant atmosphere of the salon is also mentioned positively. One commenter noted that the place is clean and pleasant, which adds to the overall experience of getting a service done at Sunset Nails & Spa.
Additionally, the commenter who visits the salon regularly with friends praises the staff for providing a relaxed and enjoyable experience. This suggests that Sunset Nails & Spa is able to cater to groups of friends, making it a social and fun environment for customers.
Despite these strengths, there are weaknesses that have been identified in the comments. One of the most consistent criticisms is the poor quality of the nails. Multiple commenters mentioned issues such as cracked nails, nails breaking off, and thin nails. One commenter even mentioned that their nails were so thinly dipped that they could see through them. These experiences indicate that the quality of the services at Sunset Nails & Spa, specifically when it comes to nails, may be inconsistent or subpar.
Another weakness highlighted by a commenter is the inconsistency in scheduling appointments. The commenter had requested a full set and to have their daughter's nails painted, but there was a mix-up in the scheduling, resulting in them being turned away when they arrived. This shows a lack of organization and attention to detail, which can be frustrating for customers.
In addition, a commenter mentioned a negative experience in trying to get their nails fixed. They initially called to have the issue addressed, but were told to come back another day. When that day came, they were informed that the technician, Summer, was unavailable and they had to come back 5 days later. This indicates a lack of consistency and professionalism in handling customer complaints and requests, which can lead to dissatisfaction and distrust.
Finally, there is a comment about the salon being a "little hole in the wall" establishment, suggesting that it may not have a high-end or luxurious vibe that some customers may prefer. This can be seen as a weakness for those seeking an upscale salon experience.
In conclusion, Sunset Nails & Spa has strengths such as friendly staff, skilled technicians, a clean and pleasant atmosphere, and the ability to accommodate groups. However, there are weaknesses in terms of the quality of nail services, inconsistent scheduling, handling of customer requests, and the perceived lack of upscale ambiance. These weaknesses can impact the overall customer experience and reputation of the salon.
Best TL Reviews
Got dipped nails done there they are very pretty but supper thin. Got them done yesterday and they have already cracked and broke off on 2 nails. Quality not good, but looked good for almost 24 hours. If I lived closer I would go back and have them fix them.
They were able to get me in for a pedicure fairly quickly. Everyone was friendly and Summer did a wonderful job! The place is clean and pleasant.
If you are wanting nothing but high quality, beautiful nails or hair, Reflections is definitely the place to go. They have a friendly staff and great prices!
Sarah and Summer did an amazing job on our nails. It was my daughter's first time and she is so so happy. We definitely found our nail place!
Lady named Summer did my nails. She dipped my nails twice and you could see through them, they were filed all different sizes, looked like duck nails. I called soon as I left and asked could she fix them they told me they were booked can I come another day. I said yes, that day came and some other Lady called me saying Summer had to do something and can I come 5 days later. It's a little hole in the wall salon and I would not recommend. I will be reaching out for my $55 back.
Made an appointment over then phone & asked for a full set & to get my daughters painted. They scheduled the appointments an hour apart & was able to start mines early yet I was turned away because the person on the phone put me down for just a painting. There was no one else there at the time & I was still turned away. They’re definitely not a good recommendation. Bad experience over all
Amber did my nails today and I absolutely love them. She was very patient and sweet. Great artist. I am a very happy customer!
Love these ladies! We schedule every 4 weeks! We look forward to laughs, relaxing, pampering and of course the drinks! They are the best and they do all of us at once, and 1900’s people feet are nasty! See you in a few weeks!!
Place Pictures
Sunset Nails & Spa Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
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