Pro nails & spa

+1 860-620-9726

746 Queen St, Southington, CT 06489 United States of America

Open Today: -

Quick Facts About Pro nails & spa

Pro Nails & Spa Place has several strengths that have been highlighted in the comments. Firstly, many customers have praised the quality of services provided by the nail technicians. The first comment mentions a great first experience with an excellent pedicure and massage. Another comment specifically mentions the good job done by Vicky, expressing satisfaction and the intention to use her again. Furthermore, a repeated customer commends the consistent and attentive service provided by Pro Nails, emphasizing their willingness to listen to customers' wants and needs.

Competitive pricing is another strength that has been mentioned. The first comment appreciates the prices being competitive, indicating that Pro Nails & Spa Place offers good value for the services offered.

A clean and reliable environment is also a strength of Pro Nails & Spa Place. One customer mentions that the salon is well staffed, with little or no waiting time for a technician. This suggests that the salon is efficient in managing appointments and providing timely services. Additionally, the repeated customer expresses satisfaction with the cleanliness of the salon.

Another strength highlighted in the comments is the range of services offered. The comment about Vicky mentions getting a dip manicure and a pedicure, indicating that Pro Nails & Spa Place offers a variety of options for customers to choose from.

However, there are also some weaknesses that have been pointed out. One of the comments mentions poor service and a lack of professionalism. The customer was charged a high price for a UV gel French manicure that started lifting after just one week. The customer's subsequent experiences with the salon were also negative, including a long wait and confusion over the type of nails to be done. This indicates a lack of communication and expertise on the part of the salon staff.

Another weakness highlighted in a comment is the rude behavior of a staff member. The customer mentions experiencing racism and a refusal to provide service based on their race, contrasting with white customers who were receiving manicures. This indicates a lack of inclusivity and professionalism at Pro Nails & Spa Place.

In terms of aesthetics, one customer with a keen eye for detail mentions concerns about inconsistent shapes, non-uniform art, and excessive thickness of the nails. While this may not be a weakness for all customers, it suggests that Pro Nails & Spa Place may not meet the high standards of customers with a strong attention to detail.

In conclusion, Pro Nails & Spa Place has strengths in terms of the quality of services provided, competitive pricing, cleanliness, range of services, and efficient staff. However, weaknesses including poor service, lack of professionalism, rude behavior, and potential inconsistency in meeting high aesthetic standards have also been highlighted. These weaknesses may need to be addressed in order for the salon to improve its overall customer satisfaction and reputation.

Best TL Reviews

Great first experience! Got a pedicure and a massage. It was excellent and prices are competitive.

Was charged $90 for UV gel French. They started lifting after one week. I went back and they glued them down and went back for less than 3 weeks later for fill and was told I should get an acrylic set because they are stronger. I had appointment for 6 pm and now it’s 6:30 and I am waiting in them to figure out if the manager thinks it better I do UV gel or acrylic. The lady who started filing my nails is now doing someone’s pedicure. This is 100% my last time here. Very poor service.

The man in the front was extremely extremely rude. I’m in town visiting my sick and elderly grandmother and needed a manicure. He said he doesn’t care about how rude and Racist he was being to me because I am not a regular. He even told me that they don’t do manicures there while there were white customers receiving manicures. Disgusting behavior.

Vicky does a very good job. Very happy I will use her again. I had a dip manicure and a pedicure.

I have been experimenting with nail salons in Southington lately and always find my way back to PRO NAILS! They are consistent, take their time, listen to your wants and needs, price appropriately, and best of all they treat you to a shoulder massage at the end of your manicure. They also have the best pedicures I have ever had in my life. I and so pleased with my experiences here that I almost want to keep them a secret. I will never return to Epic Nails or Star Nails ever again.

Always wonderful Anna and her whole family are amazing. Jacky is a pleasure also! You can’t go wrong dealing with this salon!

I am extremely a detailist… if that’s even a word lol. I have ocd so all the shapes not being the same. Or art not being uniform. The thickness of the nails being Too much. And kindness in service it tremendous for me. It can turn me off. THIS SALON CHECKED ALL THOSE OFF WITH FLYING COLORs. Friendliness, quality overall satisfaction✅✅✅✅ Worth. You will not be disappointed. There is no comparison to your salon! If you doubt it. Put it to the test they will not disappoint!!

P.s voom In on my nails. #abstractart

Very well staffed, little or no waiting for a technician. I've been a repeat customer and will continue. Clean and reliable.