Quick Facts About First Nails
First Nails place, based on the comments provided, has both strengths and weaknesses. Let us analyze them below.
Strengths:
1. Skillful and Friendly Staff: Many comments mention the staff being skilled in the services they provide. Kim, in particular, received praise for her work on lashes and nail art. The staff is also described as friendly and welcoming, making customers feel comfortable. This indicates that the employees are dedicated to delivering high-quality service.
2. Affordable Prices: One comment mentions that First Nails place is better than more expensive salons, indicating that their prices are reasonable. This affordability makes the salon accessible to a wider range of customers who may not want to spend excessive amounts on beauty treatments.
3. Convenient Location: The salon seems to be located in a convenient location since one customer drives a significant distance to come here. This suggests that the salon is easily accessible for customers from neighboring areas, adding to its strengths.
4. No Appointment Needed: One comment mentions that appointments are not required, which can be seen as a convenience for customers who prefer flexibility in scheduling. This feature allows customers to drop in whenever they desire.
5. Cleanliness: A review states that the store was clean, reflecting positively on the salon's hygiene practices. This is crucial for customers when choosing a salon.
6. Variety of Services: Customers appreciate that First Nails place offers a range of services, including manicures, pedicures, and lash extensions. This variety adds to the strengths of the salon as customers can have multiple beauty needs addressed in one place.
Weaknesses:
1. Waiting Time: One review mentions that the salon does not take appointments, leading to potential wait times. While the comment acknowledges that there are plenty of staff members, this could still be a drawback for customers who prefer to have a fixed appointment time to avoid waiting.
2. Inconsistent Quality: While some customers had positive experiences with the services provided, others experienced issues. One customer complained about the nail technician being too fast, resulting in cuticles being damaged and no post-treatment care provided. Another customer mentioned that their gel fill resulted in clumps of gel being left under their nails. Inconsistent quality can be a weakness for the salon as it may deter potential customers who prioritize consistent and satisfactory results.
3. Lack of Attention to Detail: The comment regarding the older male technician not sitting down while performing the manicure and leaving strings of polish on the nails reflects a lack of attention to detail. This behavior can affect the overall customer experience and satisfaction.
4. Higher Prices: One customer mentions that First Nails place is more expensive compared to other salons. Higher prices may deter price-sensitive customers from choosing this salon, especially if they can find similar services for a lower price elsewhere.
In conclusion, First Nails place exhibits strengths in terms of skilled and friendly staff, affordable prices, convenient location, cleanliness, variety of services, and not requiring appointments. However, weaknesses include potential waiting times, inconsistent quality, lack of attention to detail, and higher prices compared to competitors. It is essential for the salon to address these weaknesses to attract and retain more customers in the long run.
Best TL Reviews
I get my lashes done by Kim… she does a great job and I think they’re better than ones I’ve had done at more expensive salons. Plus she’s so friendly and fast, too! I also get manicures and pedicures here… everyone does such a good job. They do great nail art. Kim has done several cute designs for me. Most recently I was heading to a 49er game and Kathy did a great design! I’d recommend this salon to anyone. The only thing I would change is that they don’t take appointments so you might have to wait, although they do have plenty of staff!
After reading the reviews I hesitated. I am so glad I went the store was clean and staff polite. I really like the nails.
I've bn going here and ONLY HERE for all my nail needs. Kathy or sit 3 is my favorite. Mama May the sweetest lady.
The staff was more than welcoming.
They’re fine I guess. Good for when you don’t want to go out of town to get your nails done. The lady that did mine was super fast, which I didn’t really appreciate. My cuticles are all sorts of messed up and she didn’t even put on anything afterwards. My husband and I had our pedicures done there too. Mine was okay, but I also paid extra for more. If you don’t pay extra you don’t get a lot for your money. His feet looked the exact same going out. They also didn’t have disposable flip flops which is what I expected. Maybe I just have my standards too high!! Lol. On top of everything they kept asking if I would be able to afford the stuff I was getting.. a bit rude imo and probably won’t be coming back.
Love this place my fav nail technician is Kim but they all are good I drive from clearlake to go here cuz their nails last the longest
I took my 91 year old mother for a gel fill. The lady left clumps I’d gel under her nails. My mom kept trying to show her and she ignored it. Sad. I had a regular manicure by an older man. He didn’t sit down. He took my polish while standing. Finagling sat down. His polish for me had long strings attached while applying it and left a weird design at the end of my nail. It looked like wrinkled skin on top. Horrible experience. Not to mention the place. Not a pleasant experience. ????
One plus. You didn’t need a appointment!
I was greeted right away. I had a Mani Pedi with gel polish and flowers on big toes and ring fingers. I enjoyed the massage chair which are newer than what I have experienced elsewhere in the county. The massage was alright but could of been longer for the price. They are a little more expensive than other places. I enjoyed my time there it was relaxing.
First Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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