Paris Nails

+1 901-388-0401

6846 Stage Rd, Bartlett, TN 38134 United States of America

Open Today: -

Quick Facts About Paris Nails

Strengths:

1. Friendly and polite staff: Many customers mentioned that the employees at Paris Nails are very nice and accommodating. This creates a welcoming and pleasant atmosphere for customers.

2. Thorough pedicure: One customer noted that their pedicure was thorough, indicating that the technicians take their time and provide a quality service.

3. Reasonable prices: The price of $27.00 for a pedicure was seen as good value by one customer, suggesting that the salon offers competitive prices.

4. Good at what they do: Despite some concerns, a customer mentioned that the technicians at Paris Nails are good at what they do, showcasing their expertise in nail services.

5. Child-friendly: Customers mentioned bringing their children to the salon and appreciated the gentle and accommodating service provided to their kids.

Weaknesses:

1. Outdated shop and chairs: One customer mentioned that the shop and chairs could use updating. This suggests that the salon may not have invested in modern or comfortable furnishings, potentially affecting the overall ambiance.

2. Lack of premium services: A customer expressed a desire for the salon to offer more expensive pedicure options with additional extras such as hot stones or paraffin wax. This indicates a potential gap in premium services that could attract customers seeking a more luxurious experience.

3. Rushed service: Some customers mentioned feeling rushed during their appointments. This suggests that the technicians may not allocate sufficient time for each service, potentially affecting the quality of the overall experience.

4. Inadequate attention to details: A customer mentioned certain services being skipped or not fully delivered, such as the promised massage during a pedicure. This indicates a lack of attention to detail and may leave customers feeling unsatisfied.

5. Language barriers: Several customers noted that there were communication issues due to language barriers. The limited English proficiency of the staff members may hinder effective communication and understanding, potentially leading to misunderstandings or dissatisfaction with the service.

6. Negative experience and poor customer service: Some customers had negative experiences regarding their requested nail styles not being followed, lying about wait times, and feeling ignored while waiting for their appointment. This suggests poor customer service and an overall lack of professionalism.

7. Cleanliness concerns: While not the worst, some customers mentioned that the salon could be cleaner. This could raise hygiene concerns and impact the overall perception of the salon's professionalism.

In conclusion, Paris Nails has several strengths, such as friendly staff, reasonable prices, and the ability to provide thorough services. However, there are also notable weaknesses, including outdated facilities, a lack of premium offerings, rushed service, language barriers, negative customer experiences, and cleanliness concerns. These weaknesses should be addressed to improve overall customer satisfaction and attract new clients.

Best TL Reviews

Very nice ladies working there. I only had a pedicure done and she was very thorough, which I like. The price was good at $27.00. Only four stars because the shop and chairs could use some updating. They should also think about doing a more expensive pedicure with more extras. I would have paid the money for deluxe or whatever but nothing like that was offered to me. Hot stones, parrafin wax, etc.

Pretty decent spot, and usually go to when suggesting spots for getting nails done. . . My issue is that a) it is always rushed. . . It talks about a "massage" for legs and feet with a pedicure, but I haven't gotten more than some lotion put on my legs/feet. . . Amd their deluxe, while sounding great, isn't worth the money. . . I dont remember everything it includes, but it doesn't seem like anything more than some sort of powder they put in the water. . . Anyway, they are good at what they do, but slow down please and give some more time and attention yo everything listed on the service.

I miss being able to go to see them!! Still as awesome as ever!!

Got a full set reverse french tip!!

I feel pretty now!

Giving them two stars only because they are friendly and polite. however I will not ever visit them again. I have worn overlays for years and never had a problem until I used them. I ended up with fungus on my finger nails and toe nails. They don't listen (or maybe don't understand ) to the client needs and tend to do what they want although you are paying for a service. Not the cleanest place but it's not the worst either. If you plan to utilize their service, proceed with caution. Enter at your own risk.

I walked in and asked how long the wait would be for a pedicure. I could see they were busy and I did not have an appointment, I just wanted an honest answer about their wait time. The man at the desk said there was no wait and they could start right away. I have now been sitting in the chair for 20 minutes, waiting for someone to come over. Once again, I understand you are busy, but DO NOT LIE to your customers. Regardless of how the rest of my visit goes, I will not be returning.

It's a bit pricey but I figured I'd give it a try & honestly I won't ever go back. They didn't do my nails the way I asked for them to, they barely speak English to even understand what I'm saying & my nails turned out terrible! Worst experience EVER!! I don't recommend this place to anyone! I am not happy that I wasted money here!

My first time going. I was hesitant because I have a favorite place so I thought. They were great and very friendly! My daughter first experience getting nails and they were gentle and went above my expectations. We will return. We may have found a new home ❤

They were clean and friendly. I had my daughter with me to get her toes done also. I was happy with the service. I took a star off because they were super weird about my daughter handling the nail polish. Like she wasn't allowed to touch it even though she was getting a service. There's signs posted about breaking bottles and how much they'll charge you. I've been to plenty of places and that was a first.