Nail Pro

+1 662-378-9994

635 MS-1, Greenville, MS 38701 United States of America

Open Today: -

Quick Facts About Nail Pro

Strengths:

1. Efficiency: The Nail Pro place is known for its efficiency, as mentioned by multiple comments. The technicians work fast to accommodate clients and ensure they are in and out quickly. This is a valuable trait for clients who have limited time to spare.

2. Customer loyalty: One commenter mentions that they have been committed to Nail Pro for the last year and have built a genuine relationship with the nail technicians. Another commenter has been going there for over 20 years. This signifies that the Nail Pro place has successfully built a loyal customer base due to its ability to deliver consistent and satisfactory services.

3. Skilled technicians: Several comments mention the excellent job done by the nail technicians, particularly mentioning Kelly. Having skilled technicians is crucial for a nail salon as it ensures the quality of the service provided. This strength reflects positively on the Nail Pro place, as satisfied customers are more likely to recommend it to others.

4. Positive ambiance: The comment "I love it here" indicates that the Nail Pro place creates a positive ambiance that customers enjoy. A welcoming and pleasant atmosphere can significantly enhance the overall salon experience, leading to customer satisfaction and potentially repeat business.

Weaknesses:

1. Durability of polish: One comment mentions that the polish started coming off after only three days. This indicates a potential weakness in the quality of the products used or the application technique. Customers expect their manicures to last for a reasonable period of time, and if the polish starts chipping or peeling too soon, it can be disappointing.

2. Inflexible appointment policy: One commenter mentioned not being able to go back for a fix because they could not leave their sick husband home alone. This comment suggests that Nail Pro may have an inflexible appointment policy or insufficient availability for accommodating customers who need to reschedule or address issues with their nails. This can be a weakness as it may discourage customers from returning.

3. Negative attitudes of nail technicians: One comment highlights the nail technicians' "nasty attitudes." This is a significant weakness as customer service is crucial in the beauty industry. Unprofessional behavior or a negative attitude from employees can quickly drive away customers and tarnish the salon's reputation. It is important for Nail Pro to address this issue to ensure a positive and welcoming environment for all customers.

In conclusion, Nail Pro has various strengths such as efficiency, customer loyalty, skilled technicians, and creating a positive ambiance. However, it also faces weaknesses related to the durability of polish, inflexibility in appointment policies, and negative attitudes of the nail technicians. Addressing these weaknesses can help enhance customer satisfaction and maintain the reputation of Nail Pro place in the long run.

Best TL Reviews

My nails was not dry and polish started coming off on day 3. Could not go back because I could not leave my sick husband home alone.

Kelly is very efficient and does a great job!

Work very fast to get you in and out

I love it here

The service at Nail Pro is exquisite. Committing to Nail Pro for the last year, I've built a genuine relationship with the nail technicians. I recommend everyone give Nail Pro a shot.

MY FAV! The guys do the best nail FYI!

Excellent service. I have been going there over 20 years. Kelly is my nail tech and she is amazing the only one who I allow to service me.

The nail techs have very nasty attitudes..