Quick Facts About Rainbow Nails
Rainbow Nails has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentions that if you come in at a decent time, you can get seen very fast. This suggests that the salon is efficient in managing appointments and can provide quick service to customers. It is also mentioned that the lady who performed the pedicure was very nice and made the customer feel comfortable, especially since it was their first pedicure. This indicates that the staff at Rainbow Nails are friendly and welcoming, creating a positive atmosphere for customers. Additionally, the customer had a broken nail and the lady at Rainbow Nails was able to fill it in, showcasing their skill and attention to detail. The customer also highly recommended Rainbow Nails and praised the amazing job done on their feet.
Another strength mentioned is the professionalism and friendliness of the staff. One customer had a bad experience at another salon but found Rainbow Nails to be super friendly and professional. This positive experience led them to state that they would definitely return in the future.
A customer also praises their nails, mentioning that they love them and think they were done perfectly. This suggests that Rainbow Nails has skilled nail technicians who can deliver high-quality nail services.
Now, moving on to the weaknesses, one major issue mentioned is the rude behavior of some customers. While this is not directly the salon's fault, it can still affect the overall experience for other customers. However, it is stated that the unruly behavior of customers is not too bad.
One customer had a horrible experience where they were cut during the service and experienced peeling gel nails. They were also dissatisfied with the salon's response, as they were asked to pay full price despite the issues. This indicates a lack of customer care and satisfaction, which is a significant weakness for Rainbow Nails.
Another complaint is the cleanliness of the salon. One customer mentioned that the place is not the cleanest, which can be a turn-off for potential customers who prioritize cleanliness and hygiene.
There is also a mention of passive-aggressive service, suggesting that some staff members may not be welcoming or friendly towards customers. This can create a negative atmosphere and affect the overall experience at Rainbow Nails.
Additionally, it is stated that the salon does not provide proper hand lotioning or cleaning of residue from the service, leaving customers with dry and scaly hands. This shows a lack of attention to detail or thoroughness in their services.
Lastly, one customer expressed a negative experience where they had to wait for three hours and were constantly passed over for other customers who arrived later. This highlights a major issue with customer service and time management at Rainbow Nails.
In conclusion, Rainbow Nails has strengths in terms of fast service, friendly staff, and skilled nail technicians. However, there are significant weaknesses in terms of customer care, cleanliness, attention to detail, and time management. These weaknesses should be addressed and improved to enhance the overall customer experience at Rainbow Nails.
Best TL Reviews
If you come in at a decent time you can get seen very fast. Try to come when it’s not busy, near 5pm. Also, very nice lady. This was my first pedicure ever and it was incredible. The lady was very nice to me and didn’t make me feel like I had to know everything. She was very thorough with the questions on what I wanted. Also I have a nail that is broken and she filled it in! She did an amazing job on my feet! I recommend going. The only downside is the customers, they can get a little unruly, but nothing too bad.
I originally went to Todays Nails II in Inglewood and they barked at me. Bad customer service. I drove to Rainbow nails and I had the best experience ever. They are super friendly, profesional. My nails look amazing! I am definitely coming back to this place next time!
My nail tech cut me I was bleeding from my nail bed for 2 days. The next day after I got my nails done the gel started peeling. They said they don’t do discounts and I would have to pay full price. In total I spent Horrible experience total waste of money
Really good customer service. We went in the morning so it wasn’t busy and they attended us pretty quickly. I got a pedi and acrylics, I love my nails I think the lady who did mine was Ivy she was so quick about it. You can tell she’s been doing this for a long time. But she did exactly what I wanted, besides that it was good. She did go ham on my nails when she was filing them LOL that it kinda hurt, but it was great overall. I love them !
Passive aggressive service is all you’ll find here. It’s almost like they’re bothered you came to get your nails done. Place is not the cleanest.
I only go here because they charge $30 for gel dip nails and those are hard to find and they last me more than 6 weeks without even a chip.
They take card but they’ll always ask “no cash?” Meaning their machine takes card but you can’t tip with card so they ask if you have cash in order to get a tip. Very confusing.
They never lotion your hands or clean any residue they left from the service (see picture below). So you leave with dry scaly hands????
I've been getting my nails done here for some years now I would recommend anyone to go there
I love them. They do my nails PERFECTLY...
I would not recommend this place to anyone. Came in with my niece to get her nails done for an event, we waited for 3 hours, asked multiple times when she will be serviced and the workers constantly took people who came in after her. You are better off taking your money somewhere else. If there was a Zero Star option I would of left that but sadly there isn't.
Place Pictures
Rainbow Nails Info
Amenities
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 09:30 AM - 05:00 PM |
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Location
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