Nile Beauty Supply

+1 803-286-5052

1113 Hwy 9 Bypass W, Lancaster, SC 29720 United States of America

Open Today: -

Quick Facts About Nile Beauty Supply

Nile Beauty Supply, based on the comments, appears to have several strengths and weaknesses. To analyze further, let's delve into each aspect.

Strengths: 1. Wide variety of products: Customers appreciate the fact that Nile Beauty Supply offers a diverse range of hair products and supplies. This indicates that the store takes care to stock an assortment of items to cater to the needs of African Americans. 2. Reasonable prices: The affordability of the products at Nile Beauty Supply is another strength. Customers mention that the prices are fair, which can attract and retain customers who may be looking for budget-friendly options. 3. Friendly and welcoming staff: Feedback suggests that the owner, Anthony, along with his wife and the rest of the staff, treat customers like family. The warm and welcoming atmosphere is a strength as it creates a positive shopping experience. 4. Customer service: Nile Beauty Supply aims to provide excellent customer service. Not only do they greet customers upon entry, but they also go the extra mile by ordering products they don't currently stock. This dedication to meeting customer needs contributes to a positive reputation.

Weaknesses: 1. Limited space: A common complaint is that the store is tightly packed, allowing only one person to move through the aisle at a time. This can cause inconvenience and discomfort for customers. To improve, Nile Beauty Supply could consider optimizing the store layout to allow for easier navigation. 2. Limited stock: Some customers report that the store often has a shortage of hair products. This can be frustrating, especially for customers with specific needs who rely on the store to fulfill them. The lack of availability can lead to customer dissatisfaction and potential loss of business. 3. Unfriendly workers: A couple of negative comments mention that the staff behaves suspiciously or rudely towards customers, giving them uneasy looks or responding strangely to inquiries. Such behavior can create a negative atmosphere and discourage customers from returning. 4. Competition from neighboring cities: A significant weakness mentioned is the willingness of customers to drive 45 minutes to an hour to other cities to find the products they need. This highlights the importance of expanding the stock to meet customer demands and remain competitive in the market.

In conclusion, Nile Beauty Supply has several strengths, including a wide variety of products, reasonable prices, friendly staff, and a focus on customer service. However, the store also faces weaknesses such as limited space, frequent stock shortages, unfriendly workers, and the potential loss of customers to neighboring cities. Addressing these weaknesses, particularly by ensuring consistent availability of products and improving staff behavior, could greatly enhance the overall customer experience and reinforce Nile Beauty Supply's reputation as a go-to beauty supply store for the African American community.

Best TL Reviews

I think this is one of the best place for African Americans to shop for hair products and supplies

Very nice beauty supply store with a wide variety of products.

My only issue is it is very tightly packed. Two people cannot pass each other in the aisle. One has to stand sideways for you to pass them.

I used to love coming to this store to purchase hair especially, but lately their hair stock has been extremely short. I now skip this place because there is no need to stop and they do not have the hair you are looking for. It is frustrating when you have a hair appointment a couple of days away and your own city does not have a good hair store to buy from. I will absolutely take a 45 minutes to an hour ride up to Rock Hill or Charlotte where I know they will have everything in stock! Plus the workers be watching you like you are seriously about to steal something and when you ask them a question they look at you crazy… I am done with Niles!

The owners and staff are very friendly and their products are

Reasonable. They carry almost everything you'll need. Quality and quanity on hair products and wigs.

I've been a regular and happy customer for years. You won't be disappointed shopping at Niles

cause he doesn't have what you want he'll order it for you!!!

As one of his favorite customers

I rate this store 5 Stars!!!!!????

They are very helpful in this store it's like he treats his customers like family when you enter everyone gets a greeting!!!

I’ve been going to this hair store since I was 12. Anthony always makes me feel welcome. The selection of hair is reasonable and he will give his honest opinion on hair care products and hair. Him and his staff are amazing

Always nice and friendly! Makes u feel like family and great prices

Anthony and his wife are great. Been going there over 10 years. If they don't have it they will find it for you.. Excellent customer service...