Crazy Cactus

+1 662-892-8444

7142 HIGHWAY 305 N, SUITE A, Olive Branch, MS 38654 United States of America

Open Today: -

Quick Facts About Crazy Cactus

Strengths:

1. Consistent service: Despite some negative comments, multiple reviewers mention that the service at Crazy Cactus is good or excellent. This indicates that the waitstaff is attentive and friendly, providing a positive dining experience for customers.

2. Large servings: Many comments mention that the servings at Crazy Cactus are large. This can be seen as a strength for customers who value generous portion sizes and want to get their money's worth.

3. Good vibe and accessible location: One reviewer states that the restaurant has a good vibe and another mentions that the location is easily accessible. This suggests that Crazy Cactus offers a pleasant atmosphere for customers and is conveniently located, making it an attractive option for dining.

4. Amazing food: Several comments praise the food at Crazy Cactus, calling it great, tasty, and amazing. This indicates that the restaurant excels in delivering delicious Mexican cuisine, which can be a significant strength for attracting and retaining customers.

5. Strong margaritas: One reviewer specifically points out that the margaritas at Crazy Cactus are nice and strong. This can be seen as a strength for customers who enjoy flavorful and potent drinks, creating an enjoyable experience.

Weaknesses:

1. Dingy and dark restaurant: A comment mentions that the restaurant is dark and somewhat dingy, which can create a negative impression and make the dining experience less enjoyable for some customers. This weakness indicates a need for improvements in the ambiance and cleanliness of the restaurant.

2. Inconsistent charges and lack of transparency: A reviewer points out that the restaurant adds random fees and tips to the bill without consistency or proper communication. This suggests a lack of transparency and can lead to dissatisfaction and mistrust among customers.

3. Mediocre food: One comment states that the food at Crazy Cactus is mediocre at best. This weakness highlights a need for improvement in the taste and quality of the dishes served, as customers may have higher expectations for Mexican cuisine.

4. Nasty attitude: A customer mentions that the staff has a nasty attitude towards specific orders. This weakness indicates a potential issue with customer service and the need for staff to maintain a positive and friendly demeanor, regardless of customer preferences.

5. Order accuracy issues: A reviewer mentions that their order was consistently wrong, leading to a poor experience. This weakness highlights a need for improvement in the accuracy of order fulfillment to ensure customer satisfaction.

In conclusion, while Crazy Cactus has strengths such as consistent service, large servings, good vibes, accessible location, and amazing food, it also has weaknesses including a dingy atmosphere, inconsistent charges, mediocre food, a nasty attitude from staff, and order accuracy issues. These weaknesses can detract from the overall dining experience and may need to be addressed to improve customer satisfaction.

Best TL Reviews

We were used to the Summer location, always a winner. We took our cousins for a birthday celebration. Service was good but it stopped there. The restaurant is dark, somewhat dingy. The food was mediocre at best. Definitely do not suffer through the gorditas. The salsa itself was good but served with stale chips. Our server was gracious about the birthday cupcakes we brought. Oh, servings are large.

This place will try to make a quarter off you. One week, they add tips 10% tip and take out fee to you receipt the next week they don't. I don't mind paying but be consistent and post a sign. So please watch your receipts.

I order the same thing every time.

The attitude about it is just nasty.

The food is amazing.

Just make it known to customers.

It's been a while since I've been to a new Mexican restaurant in the area. The place has a good vibe, great food and pretty nice service too.

The music is not too loud, and the location is pretty accessible.

I'm definitely going to give them another visit. It's a great place to grab a quick lunch.

We've been twice- the alambres is so amazing that we had it again when we went back. I also recommend the crazy dip. The service was excellent both times, with friendly and attentive staff. Crazy Cactus has become our new favorite place to eat.

Met a friend there 1st time going. A nice little getaway if you don't like the larger and loud restaurants. It was happy hour and I had a strawberry margarita on the rocks. My friend had a couple of Medelo's dark and a couple of shots. We ordered wings just to have a some food in our stomachs. I would go back again.

The worst Mexican restaurant! I ordered dinner from this restaurant using Uber eats on 2 occasions and both the times the order was wrong. The enchilada suizas should be only chicken and I got beef and chicken. I don’t eat beef. The entire order tasted nasty.

My earlier experience was equally bad but I thought I will give them a second chance but looks like I shouldn’t have. Never ordering from this establishment again!

Great food as always nice service, waitress's are very kind with people learning Spanish

The margaritas ???? are from a machine but are nice and strong. So you cannot complain. I only finished half of mine and was happy. We ordered guacamole and a chicken quesadilla which were tasty and filling. Just as a heads up when you walk in they do have a sign posted that 15% gratuity is added to every meal. So tip any additional you feel is appropriate after that.