Quick Facts About Sun Nails
Strengths:
1. Positive customer experiences: Some customers have had positive experiences at Sun Nails, mentioning great service and love for their nails. This indicates that the salon has the ability to provide good service and satisfactory results to some customers.
2. Quick service: One customer mentioned that they were able to get their nails done immediately upon arrival. This suggests that the salon is efficient and can accommodate customers promptly.
3. Gentle and kind staff: One customer mentioned that the staff at Sun Nails were gentle, kind, and even complimented their nail color choice. This indicates that the salon has friendly and attentive staff members.
Weaknesses:
1. Inconsistent quality of service: Several customers mentioned that they received substandard service at Sun Nails. They complained about the technicians' lack of attention to detail, such as not washing their hands, not using clear polish or shiny topcoat, and not properly completing the nail application process. This inconsistency in service quality suggests a lack of professionalism and attention to customer satisfaction.
2. Unreasonable pricing: Multiple customers mentioned that the prices at Sun Nails were inconsistent, and they were charged extra for various reasons. One customer mentioned being charged more for longer nails, while another mentioned being charged for services that were not delivered. These pricing inconsistencies may indicate a lack of transparency and fairness in their pricing practices.
3. Poor communication and customer service: Some customers mentioned instances of poor communication and attitude from the staff. One customer noted that the technician wore a mask, making it difficult to communicate, and their request to wash hands was met with an unsatisfactory attitude. Another customer mentioned that the staff were on their phones rather than providing attentive service. These experiences indicate a lack of professionalism and customer-oriented approach at the salon.
4. Hygiene concerns: One customer mentioned that they observed a technician not properly washing their hands after wiping their nose. This raises concerns about hygiene practices at the salon and suggests a lack of attention to sanitary standards.
5. Lack of attention to customer preferences: One customer mentioned that their nails were not done according to their preference. They requested a natural shape but received box-shaped nails instead. This indicates a lack of attention to customer requests and preferences, which can lead to dissatisfaction and negative experiences.
6. Inconsistent pricing with advertised rates: One customer mentioned that they were charged more than the advertised price for acrylic nails. This indicates a lack of transparency in pricing and suggests that the salon might not honor their advertised rates.
In conclusion, Sun Nails has some strengths such as positive customer experiences, quick service, and friendly staff. However, the salon also has several weaknesses including inconsistent service quality, unreasonable pricing, poor communication and customer service, hygiene concerns, lack of attention to customer preferences, and inconsistent pricing with advertised rates. These weaknesses indicate areas for improvement and suggest that Sun Nails may not be the best choice for some customers looking for a reliable and satisfactory nail salon experience.
Best TL Reviews
came in for full set on the wall t he full set 45 I got that and clear color it came to 60$
I ask the lady at station seven to fix a she said she would and made it worst so I didn’t get color I was already not impressed with the foundation I was so upset I said just give me clear this polish look so cloudy I ask can she put clean under the nail because it looked so dirty under the nail she said no I insisted I wanted it that way she said more money lol 2 more dollars for a swipe of polish under the nail she also Nik my skin when she was filing all aggressively this not the place for me the prices change as they go on and it gets higher no matter if u take service off or not this not a place I’m going do business with again pick another place save ya self this drama
I have yet to be disappointed. Every time I go, I receive great service, and I just LOVE MY NAILS????
When I arrived, I was hoping someone would design my nails. However, the lady wore a mask. We need to communicate via reading the lip. We saw her nose come out. We let her know that something was on her nose. She wiped her nose, and she did not wash her hand. She touches on the color pallets. We had to tell her to wash her hand. She was like, ugh, with her attitude. So I decided not to want her service on my nails. I left with disgust at this store.
Went in on Saturday (2/19) for fill in(acrylic nail with gel polish) and eyebrows arched. Usually charge me $50. Which is insane, because I don’t cut my nails down nor need any repairs. When questioned why? The tech replied: “ length of nails.” Which doesn’t make sense, my length of nails, never changed; so and I have been going there for a minute and was only paying like thirty for fill in. Anyway, on Sunday (2/20), a nail broke and on Monday, I went back to the shop. I informed the tech (the same one that did my nails on Saturday); that I was in shop on that day and the following day it broke; therefore I needed it repaired. He replaced nail, did two coats and was done! No clear stuff they normally use after the polish nor the oily like substance to give it that shine? Afterwards, he says, “ how do you pay, cash?” I’m startled, because why should I pay n I was just in shop? He says, “five dollars “, really? The quality of service and these different prices are crazy! It’s like they charge you what they want and now telling customers, if you spend $50 or more you get $2 discount; $100 or more $5 discount! You are ripping people off! By the second or third day, you will need a fill in! Will definitely not return back.
This nail shop near Walmart on Crater Rd, used to be my favorite place to go to for manicures and pedicures. However, I started to notice something iffy about them. THEY CHARGE FOR SERVICES THEY DON’T DELIVER‼️ For instance the last time I went there for a spa pedicure, I was supposed to receive the $55 package however I received a basic pedicure and still paid full price. This business will get over on you if you let them. Don’t let them do you like they did me. We work hard for our money, and shouldn’t lose it to people that takes advantage of us. In a nutshell, if certain things like hot stones or whatever is suppose to be included in the package then it should be delivered. DO NOT CHARGE FOR SOMETHING THAT WASN’T INCLUDED‼️
Went in to get a simple acrylic overlay, tech had to add two tips to make them the same length as my other nails, nails came out really short, shorter than my original, I asked for a natural shape, they’re box shaped, acrylic doesn’t go all the way to the cuticle, so they’ll need to be filled sooner, and polish wasn’t even done all the way to the end of the acrylic. Charged me $40.... I’m just at a loss as to why.
Just got my nails done at Sun Nails in Petersburg, VA. All these guys were either on their phones the entire time or checking their phones every other minute. Which of course added more time to the service. At the end I was charged $40 for acrylic nails when their sign clearly says $30. The young man claims because I had them rounded instead of square, which made no sense at all. Then they didn't want me to use my card to pay, so I had to get cash from the ATM that all these places have installed in their shops which cost an extra $2. Will NEVER return. These people have become rip off artists and thief's, while offering substandard products and services. If could give them less than a 1 I would. DON'T GO THERE!!!
Got acrylic nails for the first time here, the second I walked in the door I was getting my nails done. Very gentle and kind even complimented my nail color choice. Loved it ❤️
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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