Quick Facts About Sapphire Nail Lounge
Sapphire Nail Lounge has received mostly positive comments from customers, highlighting its strengths in terms of customer service, quality of work, and comfortable environment. However, there are a few areas where improvements can be made, highlighting some weaknesses of the salon.
One of the salon's major strengths is its customer service. Multiple customers mentioned that the nail technicians and staff were friendly, welcoming, and made them feel comfortable. This positive atmosphere creates a pleasant experience for customers and encourages them to return and recommend the salon to others. Additionally, the salon has been described as a "haven" and a "family," suggesting that customers feel a sense of belonging and community when they visit Sapphire Nail Lounge.
Another strength of the salon is the quality of their work. Many customers expressed satisfaction with the longevity of their manicures, stating that their nails lasted over two weeks, which they had not experienced at other nail salons. This indicates that the technicians at Sapphire Nail Lounge are skilled and attentive to detail, ensuring that the nails are done to the customer's satisfaction.
Furthermore, the salon's cleanliness and professionalism are mentioned as strengths in the comments. Customers appreciate the clean environment and the fact that they are greeted upon entering the salon. These factors contribute to an overall positive experience and make customers feel valued and cared for.
Despite these strengths, there are a few weaknesses that have been mentioned in the comments. One customer mentioned that they did not receive a towel or cream after their manicure, which suggests a lack of attention to certain aftercare details. Additionally, they stated that their nails looked thick, which may indicate that the nail technician did not provide the desired result. This highlights the need for consistent quality across all services offered by the salon.
Another customer expressed dissatisfaction with their acrylic nails, stating that they were lumpy and that the technician rushed to attend to another client. This negative experience led them to find another nail salon and indicates that there may be inconsistencies in the level of service provided by different technicians at Sapphire Nail Lounge. This inconsistency can affect the salon's reputation and customer retention.
It is also worth noting that one customer had a negative experience at Sapphire Nail Lounge but acknowledged that they hope the salon improves and maintains high standards. This comment indicates that the salon has an opportunity to address and rectify any issues that customers may have faced, demonstrating their commitment to customer satisfaction and improvement.
Overall, Sapphire Nail Lounge has its strengths in terms of customer service, quality of work, and creating a comfortable environment. The salon's friendly atmosphere, skilled technicians, and long-lasting manicures contribute to positive customer experiences. However, there are areas that need improvement, such as consistency in service quality and attention to aftercare details. By addressing these weaknesses, Sapphire Nail Lounge can further enhance its reputation and attract more satisfied customers.
Best TL Reviews
Last minute call, she had a awesome personality, she was super nice and I was very comfortable for the first time at a nails salon. Got my nails done for my anniversary i loved it, I would recommend to everyone.
My nails have never looked better and they last over 2 weeks - never had that happen at other nail salons. My nail tech, Phuong, ensures they are perfect. She takes her time. I even have her pick my color! You are greeted upon entering - clean environment too! Nicole, the owner, is very nice. Hand massage after the manicure would be great!
The girls were real nice but I'm not crazy about my nails. You don't get a towel or cream afterwards and I do think they look thick
It's been a while haven't been to nail salon but they're really awesome there they are like a family once you get there they are reasonable and I love lounge I love the lounge ❤️
I went here before I hope they got better had thee worse experience my acrylic was not smooth it had lumps in it. I was rushed to get to another client I've been looking for another place to go due to needing a new nail tech and because of my experience I will never come back or recommend to anyone. I say all this to not bash but hopefully that y'all have the integrity to do every one's nails efficient and beautifully because your work ethics speaks volumes & and also it's not cheap it's our hard earned money being spent with tip. So hopefully every nail tech understands the importance of great customer service and that we're not just another body in your chair..
These ladies had some work cut out for em with the mess I brought them from a different salon. They made sure I was heard and understood in what I wanted. They were sympathetic but helped me in laughing it off . They were professional and truly just outstanding service and energy in that place. I already can't wait to go back.
This place is my haven. I always know I can go here and receive not only the warmest welcome, but the most excellent service for my nails - both hand and feet. I always joke that they 'resurrect me', because I come in with rough nails and they make them look perfect again by the time I leave.
The BEST result I had was last summer. I got a no-chip manicure before I went on an archaeological dig. I was digging in several inches of dirt for 8 hours, 5 days straight. My nails did not budge one bit. It became a joke with our dig team. I still got a solid 1.5 weeks out of my manicure after the dig ended. See photo attached which was taken day 4 of the dig.
Best nails I’ve gotten done in a while, first time coming to this place and everyone made me feel so welcomed:)
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Sapphire Nail Lounge Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
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