Quick Facts About Sook's Barber Shop
Strengths:
1. Fast and friendly service: Customers appreciate the efficiency and friendliness of the barbers at Sook's Barber Shop. This means that they can get their haircuts done quickly without sacrificing quality.
2. Excellent customer service: The staff at Sook's Barber Shop is known for their professionalism and friendliness towards customers. They create a welcoming and friendly atmosphere that makes customers feel comfortable and valued.
3. Affordable prices: Many customers appreciate the affordability of Sook's Barber Shop compared to other places they have been to. This makes it a more accessible option for people with different budget constraints.
4. Consistent satisfaction: Several customers have been coming to Sook's Barber Shop for years and continue to be satisfied with the haircuts they receive. This demonstrates the shop's ability to consistently deliver quality results and meet customer expectations.
5. Additional services: Sook's Barber Shop offers additional services like a hot rag treatment, scalp rub, and neck shaving. These extra touches enhance the overall experience and make customers feel pampered and well taken care of.
Weaknesses:
1. Limited ability to cut hair as desired: One customer pointed out that while the barbers at Sook's Barber Shop are friendly and attentive, they tend to cut hair according to their own preferences rather than what the customer specifically asks for. This can be a drawback for individuals who have specific preferences or styles in mind.
2. Price increase during the pandemic: Another customer mentioned that the prices at the shop have gone up over the years, which is understandable considering the impact of the pandemic. However, this may be a disadvantage for price-sensitive customers who are looking for more affordable options.
3. Distance for some customers: A customer mentioned that they have moved to Richmond but still make the effort to come to Sook's Barber Shop in Dumfries for their haircuts. The distance can be inconvenient for customers who live farther away, especially if there are closer alternatives available.
4. Uncertainty about future hair treatments: One customer expressed concern about the future cost and availability of hair retention treatments. While this may not be directly related to the quality of Sook's Barber Shop, it highlights the potential uncertainty customers may have about additional services in the future.
5. Limited customer feedback on specific haircuts: The comments provided do not offer detailed feedback on specific haircuts received at Sook's Barber Shop. Without more specific feedback, it is difficult to determine the consistency and quality of the haircuts provided, beyond general satisfaction.
In conclusion, Sook's Barber Shop appears to have several strengths, including fast and friendly service, excellent customer service, affordability, and consistent satisfaction among long-term customers. However, there are some weaknesses to consider, such as the limited ability to cut hair as desired and the price increase during the pandemic. Overall, the strengths outweigh the weaknesses, but it's important for the shop to address customer concerns about cutting styles and communicate any future changes in pricing or services effectively.
Best TL Reviews
Sook has been cutting my hair for 15yrs, always fast and friendly. All of the Barbers a friendly and take pride in their haircuts. There are many places to get a haircut, But I will always go back to Sook' Barber shop .
I have just to move to the Dumfries area, and I neeed it a pixie haircut style, Sook take care of me did a fantastic job!! Very fast and affordable price., I will be definitely be back to her barbershop, Thank you Sook!!
Overall, they have excellent customer service, and they are friendly. However, they don't cut the way you want them to. They listen to what you are saying, but they cut how they know and how they want.
I've been coming here for over 3 years. Sook has done a great job of getting my hair cut above my satisfaction. The price has gone up over the years during the pandemic which is expected and I'm fine with, still lower than most places I've been to. I've moved to Richmond but still come up here to get my haircut when I can as I still work up in NoVa. Keep up the great work!
So wonderful people and great service. Their behaviour and treatment with the customers is so professional and friendly. I most usually take my son and daughter for haircuts there and they love going to that place all because of the friendly space and by seeing Sook and the staff being so nice to them.
This is my favorite Barber shop in Dumfries. Sooks people are awesome... If you want to feel good after getting your hair cut this is the place to go. Every hair cut is followed by a hot rag and an amazing scalp rub. I always come here to get my hair cut because of the amazing service
Been getting my haircuts from here for a while. Great service. They shave the back of my neck too and give a hot towel treatment for my head. I like my haircuts sort of short but not too short: medium. I just hope my full head of hair lasts for a while, but I will buy treatments for the retention of my hair when the time comes. It shouldn't be terribly expensive to do so, but we'll see.
This is the only place my son and I go to. Staff is always friendly and they always take their time.
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Sook's Barber Shop Info
Amenities
Accessibility
Today
Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 06:30 PM |
Sunday | 09:00 AM - 05:00 PM |
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