Q’s Barbershop

+1 406-633-1043

406 Grand Ave, Billings, MT 59101 United States of America

Open Today: -

Quick Facts About Q’s Barbershop

Q's Barbershop has received mostly positive comments, highlighting its strengths such as professional service, comfortable atmosphere, cleanliness, and skillful haircuts. These positive aspects contribute to the overall positive experience customers have had at the barbershop. However, there are also a few negative comments that indicate some weaknesses of the establishment.

One of the strengths of Q's Barbershop is its great energy and comfortable atmosphere. Multiple comments mentioned that the shop had a great energy and was a fun experience. This indicates that the barbershop creates a welcoming and enjoyable environment for its customers. Additionally, customers appreciate the cleanliness of the shop, as it was mentioned multiple times as a positive aspect. The cleanliness contributes to the overall professionalism and quality of the establishment.

Another strength of Q's Barbershop is the professional service provided by Quentin, the barber. Several comments praised Quentin for his professionalism and ability to give customers the haircut they desired. This indicates that Quentin has good communication skills and pays attention to detail when fulfilling customers' requests. Customers also appreciated that Quentin didn't try to engage in unnecessary small talk when they didn't feel like it, indicating that he respects customers' preferences and boundaries.

The shop's efficiency and ability to match the photos shown by customers were mentioned as positive aspects. This indicates that the barbershop delivers consistent and satisfactory results to customers. Price was also mentioned positively, suggesting that the barbershop offers good value for its services.

One of the weaknesses mentioned in a comment was regarding the website, stating that it was "janky." Although not directly related to the barbershop experience, an easily navigable and user-friendly website can be considered a strength for potential customers who want to learn more about the establishment.

A negative comment mentioned that Quentin only said a few words and ignored a customer's request to take more off the top. This indicates a weakness in customer service and highlights a lack of proper communication or attentiveness on Quentin's part. This negative experience left the customer feeling dissatisfied and unlikely to return or recommend the barbershop.

Another negative comment criticized the stylist for diagnosing the customer with ringworm, which turned out to be incorrect as confirmed by a doctor. This indicates a lack of proper training or knowledge on the stylist's part, leading to a disrespectful and unprofessional interaction with the customer.

Overall, Q's Barbershop has several strengths, including a great energy and comfortable atmosphere, professional service, cleanliness, and skillful haircuts. However, weaknesses exist in terms of customer service, as highlighted by one customer's negative experience. Additionally, the incorrect diagnosis by a stylist shows a weakness in knowledge and professionalism. These weaknesses should be addressed to ensure a consistently positive experience for all customers.

Best TL Reviews

What a great find! I stopped at Q's yesterday for the first time ever to get a buzz cut. The shop instantly had a great energy to it. Quentin (I hope I spelled that right!) was very professional and did a great job. Even though I was the only female there (and much older than the nice young men there!) I didn't feel awkward or out of place at all. It was a fun experience. I will definitely be going back and recommending them to my friends.

I recommended this place twice and have noticed it is the best barbershop in town. Each time Quentin is told how the customer wants a cut, he doesn't fail to give them what they want. The shop is comfortable and clean. I'll always recommend this place to anyone asking for a great fade or cut!

Website was a little janky but once there I got amazing service

They didn't try to chat me up when I didn't feel like it ????????

I had my universal experience of not having hair jargon and them not asking clarifying questions, but we got it to work

They even cleaned up my eyebrows for me

10/10 would recommend

awesome barbershop, good price, efficient and matched the photos i showed and was very nice. also nice comfy place

Worst barbershop I have ever been to. Quentin only said maybe only two words to me the whole time. I asked him to take more off the top and he completely ignored me. I left the barbershop covered in hair and had to go home and finish shaving my neck. Will never ever be coming here again or recommending to anyone I know.

Wonderful service!!! My boys really enjoy getting their haircuts at Q's!!!

Quincy is a very good barber and leaves you looking clean. The shop itself has a good atmosphere and is super clean. I don't trust too many people with my beard and hair but if you are looking for someone, hit up this shop to keep you looking good. Q's definitely THE BEST BARBERSHOP IN BILLINGS MT!

The haircut was too short, but that's not the issue I had with this place. The stylist was trying to diagnose my scalp saying I had ringworm?! Excuse me!? I went in and the doctor said it was irritation caused from sweat and wearing a bandana. Will not be back to establishment after such disrespect.