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Candler Nails

+1 404-288-2329
1976 Candler Rd, Decatur, GA 30032 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Candler Nails

Candler Nails place seems to have a mix of positive and negative reviews. In order to analyze its strengths and weaknesses, it is important to consider the comments provided.
One recurring theme in the comments is the level of professionalism and customer service at Candler Nails. While one customer mentioned feeling disrespected and finding the staff to be unprofessional, another customer had a completely different experience, stating that the staff made them feel right at home and provided special service. This discrepancy suggests that there may be inconsistency in the behavior and attitude of the employees, which can be seen as a weakness. Inconsistency in customer service can lead to a lack of trust and dissatisfaction among customers.
Furthermore, several negative comments mention issues with the quality of the nail services provided. One customer expressed disappointment with the ombré nail result, stating that it looked crooked and more like an ugly French. Another customer experienced chipping on their nails shortly after receiving a polish change. These comments suggest that there may be a lack of skill or attention to detail among the nail technicians at Candler Nails. This can be seen as a weakness, as customers expect high-quality results when visiting a nail salon.
On the other hand, there are also positive comments about the nail technicians' capabilities. One customer specifically mentions Rose as a very good nail technician who takes her time with customers. Another customer praises Donna for keeping their nails "Slay ready." These comments suggest that there are skilled and talented nail technicians at Candler Nails, which can be seen as a strength. Having talented technicians can attract customers who are looking for top-notch nail services.
In terms of pricing and policies, there are also a few points to consider. One customer mentioned that they were charged the full price for a service they were unsatisfied with and were denied a refund. This indicates a lack of flexibility or willingness to accommodate dissatisfied customers, which can be seen as a weakness. On the other hand, there is no mention of pricing being overly expensive or unreasonable, which can be seen as a strength. Reasonable pricing can attract customers who are looking for affordable nail services.
The variety of services offered at Candler Nails also seems to be a point of both strength and weakness. One customer mentioned that the salon only offers gel polish for pedicures, which limits the options for customers who prefer other types of polish. This can be seen as a weakness, as it may deter some potential customers. However, another customer mentioned liking the facial they received, indicating that the salon offers a variety of services beyond just nails. This can be seen as a strength, as it provides customers with more options and the ability to receive multiple services in one place.
Overall, the strengths of Candler Nails place seem to be the talent of some of the nail technicians, the welcoming and professional atmosphere experienced by some customers, and the variety of services offered. However, the weaknesses include inconsistency in customer service, issues with the quality of nail services, and a lack of flexibility in addressing customer dissatisfaction. By addressing these weaknesses, Candler Nails place has the potential to improve their overall customer experience and reputation.


Best TL Reviews

STAY AWAY!!! I don’t know where to start or what to say except stay away. I asked for an ombré nail and JHON said he could do it. As he was working on my nails I told him it’s looking crooked and more like an ugly French; he said it’s like this at first. But it never got better! They charged me the full price, they were so disrespectful and very unprofessional. They wouldn’t refund me my money and told me to go find a better nail salon. I am so disappointed!!!! I will be attaching a picture!
They made us feel right at home with the special service we received. Very sweet and very professional and kept us laughing. We will continue to go here. Thank you all.
I went in Saturday morning for ONLY a polish change on my natural nails with design and a few hours after I left, my nails were chipping. When I returned and the gentleman began removing the rest of the damaged polish, I noticed more nail polish lifting, but the tech said there was nothing he could do unless I agreed to get acrylic. I explained I was letting my nail bed rest, but he still refused to correct the damage. I totally did not expect the outcome I received, but you live and you learn!! Needless to say say, I will not be returning and wish to warn others as well! Here is how I left this shop, as the gentleman refused to correct HIS imperfections, yet still charged me.....TWICE. Once on the initial visit AND he charged me to fix what was not properly done to begin with!
I literally asked her not file down the side of my nails, she then proceeds to cut them off! I would have rather you had filed them down. Than to cut them off. Smh ????‍♀️ And honestly I would have liked if she did neither filing or clipping of the side of my nails. I never get what I ask for. Now my natural nails are crooked again and I have to grow them out. Midnight blue is a great color tho
I was a frequent customer at another Salon for years. I had to find a new salon because my old one began to be rude and uninviting.. this salon took me late in the evening after they had already closed. It was me and my sisters bday also. So it really made our day. Everyone that worked there was so nice and did our nails exactly how we wanted them. We didn’t feel rushed and I actually enjoyed the service. I will definitely be coming back❤️
They only offer gel polish for pedicures. The guy who did my feet was not warm but rather sarcastic. He did not utilize the cuticle cream like he should have. The foot massage was minimal and more of an after thought. I typically leave a tip everywhere I go but I did not leave one. I will not be back.
Rose is a very good nail technician and she takes her time with you. Excellent ???? work! I love my facial
I love Donna she keeps my nails Slay ready!

Candler Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday Closed

How to go there

Location