Albany Beauty

+1 229-496-1143

2222 N Slappey Blvd, Albany, GA 31701 United States of America

Open Today: -

Quick Facts About Albany Beauty

Albany Beauty place has both strengths and weaknesses based on the comments provided. Here is an analysis of these strengths and weaknesses:

Strengths: 1. Kind and understanding owner: The owner showed kindness and understanding towards a customer who was short on her purchase. This demonstrates a customer-centric approach and a willingness to accommodate customers in difficult situations.

2. Wide range of beauty products: The store has a large inventory and offers a variety of beauty products, which is appreciated by customers who stated that they always find what they need in the store.

3. Helpful and knowledgeable staff: The young ladies working at Albany Beauty place are described as helpful and knowledgeable. This suggests that the staff is trained and capable of providing assistance and advice to customers.

Weaknesses: 1. No return policy: The store is mentioned to have a no return policy, which some customers find ridiculous. This policy may discourage customers from making purchases, especially if they are unsure about the products they are buying.

2. Expensive prices: While Albany Beauty place has a good selection of products, several customers mentioned that the store is more expensive compared to others. This could deter price-sensitive customers from shopping there and impact overall sales.

3. Dissatisfied sales staff: Some customers have noted that the sales staff seems dissatisfied with their jobs, and the owner is described as a tyrant. Unhappy employees can negatively affect the shopping experience and customer service, leading to an overall decline in customer satisfaction.

4. Rude and unprofessional behavior: There are multiple complaints about rude and unprofessional behavior from both the owner and staff. This includes rushing customers before closing time, being disrespectful, and having a lack of manners and hospitality. Such negative encounters can damage the store's reputation and drive customers away.

Based on these comments, it is clear that Albany Beauty place has some strengths, such as an accommodating owner, a wide range of products, and helpful staff. However, it also faces significant weaknesses including a no return policy, higher prices, dissatisfied employees, and rude behavior. Improvements in these areas could greatly enhance the store's overall reputation and customer satisfaction.

Best TL Reviews

A customer was 50 cent short on her purchase today...the owner was kind and told her to bring it back next time. I think she knew she probably wouldn't see or remember the particular customer again. I was just amazed she approved the purchase w/o all the money.

5 cent or 50 cent

After my purchase, I politely left the change on the counter bf I left.

One kind act deserves another!!

This is a good store. I always find whatever I need here. It's a little more expensive than all the the rest but I enjoy shopping here.

Made a purchase got to my car and realized I picked up the wrong size dryer comb. Went back in from the parking lot within five minutes and could NOT exchange it. Customer satisfaction is NOT of their concern. Sad... but lesson learned.

Large amount of all types of beauty products. But the sales staff seems dissatisfied with their jobs. And the owner seems to be a tyrant to his employees.

Very big with alot of inventory, however a little pricey.

The young ladies working there are very helpful and seem to know what they're talking about.

The no return policy is ridiculous will not be shopping there...

The lady name sung is very rude and hopefully she's removed from that store

VERY RUDE AND UNPROFESSIONAL!!!

Cut the lights off ten minutes before closing and had the nerves to try and rush me knowing damn well I can’t see in the dark! Talmbout the registers automatically shut off at 7! One of the young ladies did try to assist me but I was forced to grab anything smh I’ll never spend another dime in that place, ever! Albany Beauty learn some manners and hospitality!!!