Quick Facts About Hyacinth Nails & Spa
Hyacinth Nails & Spa is a nail salon that has received mixed reviews from customers. In analyzing the comments provided, it is possible to identify the strengths and weaknesses of the establishment.
Starting with the strengths, one recurring positive aspect mentioned by customers is the cleanliness of the salon. Customers appreciate the hygienic conditions of the salon, which is an essential factor when choosing a nail salon. The fact that the salon is clean and well-maintained creates a positive impression and contributes to the overall experience for customers.
Another strength is the professionalism of the staff. Customers specifically mention that the staff members were friendly and provided good customer service. The staff is described as attentive, catering to the needs of customers, and making them feel special. This level of service is appreciated by customers and contributes to their satisfaction with their overall experience at the salon.
Furthermore, customers appreciate the additional services provided by the salon. One customer mentions receiving a neck massage before the service was complete, which adds to the relaxation and pampering experience of visiting a nail salon. Additionally, the salon offers services such as manicures, pedicures, eyebrow treatments, and nail designs for children. This variety of services caters to a wide range of customer needs and preferences.
However, despite these strengths, there are some weaknesses that customers have pointed out. One common complaint is the durability of the nail treatments. Multiple customers mentioned that their nails chipped or faded soon after getting them done, even within a week. This lack of longevity can be disappointing, especially considering the high prices charged by the salon.
Another weakness expressed by customers is the inconsistency in the quality of the nail treatments. Some customers mention that their nails were not shaped properly, did not match, or had different shapes and sizes. These inconsistencies in the finished product can lead to dissatisfaction and a sense of wasted money.
Additionally, there were instances where customers experienced discomfort or pain during their treatments. One customer mentioned being cut during a pedicure, which is particularly concerning for individuals with diabetes. Another customer described having their nails filed down too much during a gel removal process, which resulted in weakened and damaged natural nails. These experiences indicate a lack of attention to detail and proper technique from some of the salon's staff members.
In terms of pricing, opinions vary among customers. While some customers feel that the prices charged by the salon are reasonable, others consider them to be too high for the quality of service provided. This discrepancy in opinions suggests that the salon's pricing may not always be perceived as value for money.
Considering these strengths and weaknesses, it is clear that Hyacinth Nails & Spa has areas for improvement. The salon should focus on improving consistency in quality, ensuring proper techniques are followed, and addressing any issues related to durability and pricing. Additionally, enhancing staff training and communication to avoid mistakes and distractions during treatments would greatly improve the overall customer experience.
Best TL Reviews
I just got my nails done for my birthday a 2 days ago and it looks like I need a fill already. The design is nothing compared to the photo either. I’m upset that I spent over $100 for something I’m going to have to get fixed next week. I’m not sure if this is a marketing scheme so you have to come back way sooner than when you should be due or not, but I will not be going back here.
Also, not 1, 2, but 3 different friends of mine said it looks like I gotten them done weeks ago and due for a fill.
Love this place so much. Cristina always does my pedicures perfect. Today I went and got my eyebrows done and they did a manicure for my 7 year old daughter. She said it was the "best day ever." Thank you Hyacinth!
Went here last week to get my toes and nails done. I treated my mom and sisters to nails and toes as well and I paid so much for nothing….. my nails are all different shapes and the color is faded. They used some gel I’ve never seen before and I felt like she was filing my nails forever and for nothing because they don’t match at all… they chargers like 80$ for a full set just for one color…. Only reason I gave one star is because they give you a massage after doing your nails and toes other than that I wouldn’t recommend anyone going here for nails.. save your money and go somewhere who charges half the price.
I absolutely love this place!!? It is very clean and professional. The staff cateres to you and makes you feel remarkable. I always recommend them to people. I see John and he takes his time and is very tedious with his work. They definitely get a five star from me!!!
I have always liked this nail salon a lot, but the last 2 times were not good. I just had a pedicure done and it was HORRIBLE. I am so disappointed. Not only did they cut me twice to where my toes bled (being a diabetic, thats not good), but the girl was so busy participating in the conversation of the people next to me that she did a horrible job! The cuticles were not treated properly, the nails were poorly trimmed and to top it off, the polish was so sloppy that I will be redoing it when I return home. This is very disappointing because this was my go to place, but not anymore.
I asked to have my gel nails removed. They did not remove the tips or the gel. The girl simply filed my nails down which actually left the mail so weak that they started breaking away soon after I got home. 3 of my nails broke and ripped my natural nails off to the nub causing bleeding and now I am in severe pain. I had to soak the gel off myself - which led to such pain since they filed it down and weakened my natural nails. I will never ever ever go here! This was boarderline abuse!!! The picture is AFTER 3 painful days and me having soaked my nails for 30 minutes in acetone since nothing would take the gel off!!!
The only place I get my nails done! Clean, efficient and professional job! And you get a neck message before your service is complete!
Friendly staff. My nail polish stayed on for over a week. He did a great job and very reasonable price.
Hyacinth Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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