Quick Facts About Shear Magic
Strengths:
1. Expertise and skill: The comment that mentions Irma specifically praises her for being great at what she does. This suggests that the stylists at Shear Magic are highly skilled and experienced in their craft.
2. Customer service: Several comments mention the friendly and courteous staff at Shear Magic. This indicates that the salon places importance on providing excellent customer service.
3. Flexibility: The comment about being able to get an appointment without waiting suggests that Shear Magic is able to accommodate customers and provide timely service.
4. Education and growth: The comment about the stylists at Shear Magic constantly growing as professionals and keeping up with hair education is a strong indication that the salon values professional development and strives to stay updated with the latest trends and techniques.
5. Range of services: The comment mentions multiple services offered by Shear Magic, such as waxes, blowouts, and scalp treatments. This suggests that the salon offers a wide range of services to cater to different needs and preferences.
Weaknesses:
1. Inconsistency in haircuts: The comment about the uneven haircuts is a significant weakness for Shear Magic. It implies that the salon may have some issues with maintaining consistency in the quality of their haircuts.
2. Lack of attention to individual clients: The comment that mentions the stylists giggling and working together suggests that they may not give enough attention to individual clients. This could make clients feel neglected or unimportant.
3. Poor communication and argumentative behavior: The comment about the stylist arguing with a customer about the desired haircut and showing a lack of professionalism and communication skills is a significant weakness. This kind of behavior can lead to customer dissatisfaction and negative experiences.
4. Price dissatisfaction: The comment about the haircut not being worth the $26 charge indicates that some customers may feel that the salon is overcharging for the quality of service provided.
Analysis:
Overall, Shear Magic has several strengths that contribute to its positive reputation. The expertise and skill of the stylists, as well as their dedication to customer service, are praised in multiple comments. The flexibility in scheduling appointments and the range of services offered also add to the salon's strengths. Additionally, the emphasis on education and growth within the salon demonstrates a commitment to staying current and providing high-quality service.
However, there are some notable weaknesses that Shear Magic should address. The inconsistency in haircuts and the lack of attention to individual clients are areas that require improvement. It is important for the salon to ensure that all stylists are providing consistent and satisfactory haircuts to avoid customer dissatisfaction. Additionally, the poor communication and argumentative behavior described in one comment suggest that the salon should focus on improving communication skills and professionalism among its stylists.
Lastly, the comment regarding the dissatisfaction with the price charged for the haircut should prompt Shear Magic to evaluate their pricing to ensure customers feel they are receiving a fair value for the service provided.
In conclusion, while Shear Magic has several strengths that contribute to its positive reputation, such as expertise, customer service, flexibility, and a range of services, it is important for the salon to address weaknesses related to inconsistency in haircuts, lack of attention to individual clients, poor communication, and price satisfaction. By focusing on these areas of improvement, Shear Magic can continue to thrive and provide top-quality service to its clients.
Best TL Reviews
Got a really bad hair cut somewhere else. Came here and Irma was wonderful. She took me in as a walk-in and fixed my hair. Looks much better and I really like it. Irma was really sweet and great at what she does!
Haircut, this is 2nd time I've been there & 2 young girls work together and cut my hair. It's always uneven. Not acceptable. I don't recommend this shop. The whole time their giggling and working together. They need to work on their own clients. I'm not going back what a waste! They need to practice on their own family! I probably get a better cut at Barber shop.
Had an appointment I didn't have to wait. The staff was very friendly.
Got my hair cut a few weeks ago. The girl there at Sheer Magic was super nice and easy to talk to. She did a great job!
All the girls are amazing and don't get enough credit. Been going for a few years and they're always growing as stylists! Love how they keep up with their hair education and are always friendly and sweet. They always find a way to get me on asap even when i'm calling last minute in a rush. They have multiple services that they do everyday and keep up with well as a team. I love Irma and Alyssa's waxes. Not to mention the amazing blow outs and scalp treatments! I appreciate you ladies!
I took my son here for a haircut and he hated it, so did i. He showed the girl a picture of what he wanted and she argued with him about how it was suppose to be. I told he to start with what she thought the cut was like and go from there. If he wanted it shorter then go shorter. She said "that would just take more time and give me more work". Needless to say the cut looked nothing like the picture he showed her.
Not worth the $26 they charge, the cut was no good and she was really rude about it.
BEAUTIFUL experience. Sade is the BEST I will be back when my hair grows again! C u soon shear magic!!!!
All staff is courteous & friendly.. Maria usually trims my hair but I've had a few others trim my hair also but they all are great@
Shear Magic Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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