Quick Facts About Magical Nail & Spa
Magical Nail & Spa has a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the establishment.
One of the strengths of Magical Nail & Spa is its affordability. Multiple customers mention that the prices are cheap, making it an attractive option for those looking for budget-friendly nail services. Additionally, several customers express satisfaction with the quality of the service. They mention that the work done by the nail technicians is better than just good and that they leave the salon feeling happy. This indicates that the salon has skilled staff who can deliver excellent results, ensuring customer satisfaction.
Another strength mentioned by customers is the friendly and welcoming atmosphere at Magical Nail & Spa. Customers mention feeling like a queen and express appreciation for the nice and friendly staff. This indicates that the salon has good customer service and creates a positive and comfortable environment for clients.
The fact that customers mention specific staff members by name, such as Lisa, Cindy, Annie, and Julie, suggests that there are employees who have built a good rapport with clientele. This is a strength as it shows that the salon has staff members who are liked and remembered by customers, indicating good service and personalization.
However, there are also several weaknesses mentioned by customers that need to be addressed. One significant weakness is the cleanliness and hygiene standards of the salon. A customer mentions that the place is dirty and that the tools and equipment used are not cleaned adequately. This raises concerns about the sanitation practices, which is crucial in a nail salon environment. Another customer mentions witnessing a lack of tool sanitation and subsequently developing a finger infection. This is a severe issue, as it not only leads to customer dissatisfaction and potential health risks but also damages the salon's reputation.
Another weakness mentioned is the long waiting time and the issue of overbooking. A customer explains a negative experience in which they had to wait for two hours for their appointment and were eventually unable to be accommodated. They express frustration at the rudeness of the staff and decide not to return. This highlights a problem with scheduling and customer management, which negatively impacts the customer experience.
Inconsistency with nail durability is another weakness mentioned by a customer. They state that although the prices are cheaper compared to other places, their nails fell off after only four days. This suggests that the durability and quality of the nail services may be inconsistent, which can be disappointing for customers looking for longer-lasting results.
In summary, Magical Nail & Spa has strengths in terms of affordability, quality of service, and a friendly atmosphere. However, there are significant weaknesses in terms of cleanliness and hygiene standards, issues with scheduling and customer management, and inconsistent nail durability. These weaknesses need to be addressed in order to improve the overall customer experience and reputation of the business.
Best TL Reviews
Only spot i would go too if you want cheap and better then just good its amazing.
Lisa and Cindy did my nails! I got a mani and pedi!! Super happy with the service and prices!
They made me feel like a Queen!!
I've been going there for a few years now and I really liked the sisters they do a good job that's why I didn't mind that the place is dirty and they use they really don't clean their tools/equipment, I usually took my own tools. Take ur own promise they use the same on everyone gross. But this last time I made my appointment and the sister overbooked and I waited for 2 hours and they told me they couldn't fit me in because they had another person who made her appointment 2 weeks before me. They were kind of rude I was really upset they couldn't have said something earlier not make me wait for two hours. Never going back.
My finger has been hurting and at first I thought I might have hit my nail but it kept hurting more the day later. The next morning I felt my finger throbbing and I got scared so I took off my nail and I have fungus/pus. It is so painful. Now that I look back the guy that did my nails never sanitized his tools. I’ve been to this place multiple times and it was the first time I’ve seen this man here. I was already un happy with the work but I didn’t want to be rude but this is Unacceptable. My finger is hurting & as much as I want to go back to ask them to take them all off I’m going to put myself back in the same situation again. Who knows if any of them sanitize their tools. They sanitize the area, I’ve seen them do that but never the actual tools. So now I m going to have to go to the pharmacy to see what I can do to get rid of this.
Good customer service, wonderful job I leave that place happy every time I get my nails done
Me and my friends were looking for a good place to get our nails done on a Monday not an easy task since most nail salons are closed. Annie and Julie did an excellent job and you get free business card they stamp every time you spend $13 or more after 10 you get one free. I will defiantly be returning for fills
The ladies were amazing despite the Yelp negative reviews. This is from my first visit and keep in mind i went back today.
They were nice and friendly, it is a very old school nail salon but i got great service my regular manicure lasted 8 days (not gel) .
On my second visit, they remebered me and my preference on my nail polish ( french tip style) for my toes. So sweet.
Did My Pedicure there I liked them . Nails are cheaper than everywhere else but they fall off fast. I had my nails for 4 days only I paid 100$ for disign long nails.
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Magical Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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