Quick Facts About Epic Barbershop
Epic Barbershop has received a wide range of feedback from customers, both positive and negative. By analyzing the comments, we can identify the strengths and weaknesses of the barbershop.
One strength that stands out is the cleanliness and professionalism of the haircuts. Several customers praised the barbershop for providing clean and professional cuts, indicating that the barbers have the skills and expertise to execute high-quality haircuts. This positive feedback suggests that the barbershop has a strong team of experienced and talented barbers.
Additionally, the barbershop receives positive remarks for its hospitality and customer service. Customers appreciate the friendly and welcoming atmosphere, which adds to the overall experience. The comment mentioning the barbers changing the music station to remove offensive language demonstrates that the staff is attentive to the needs and comfort of their customers. This level of care contributes to the positive reputation of the barbershop.
Another strength of Epic Barbershop is its popularity among customers. Some clients expressed their loyalty by stating that they wouldn't go anywhere else. This suggests that the barbershop has built a strong customer base and has cultivated a sense of trust and satisfaction among its clientele. A loyal customer base is a significant asset for any business, as it guarantees a steady stream of business and positive word-of-mouth referrals.
In terms of weaknesses, there are a few issues that have been highlighted by customers. One recurring complaint is the poor service experienced by some customers. For example, one customer mentioned how their brother received a haircut that was not up to their standards and that the barber did not braid as requested. This incident suggests a lack of attention to customer requests and a failure to meet expectations. It is essential for the barbershop to address such issues to avoid disappointing customers and damaging their reputation.
Another weakness mentioned is the barbers' slow service. One customer mentioned having to wait for an extended period, and then the barbers failed to acknowledge their presence. Slow service can lead to frustration and dissatisfaction among customers, potentially driving them away from the barbershop. It is crucial for the management to address this issue by improving efficiency and customer engagement.
Furthermore, one customer complained about the smell of marijuana in the barbershop. This can be seen as a weakness due to the potential negative impact on the overall customer experience. An unpleasant odor can deter customers and create an unprofessional atmosphere. The management should take steps to address this issue, such as enforcing a strict no-smoking policy within the premises.
Lastly, there was a customer who mentioned being charged a high price for a single refinement service. This complaint suggests that the pricing at Epic Barbershop may be seen as expensive or unreasonable by some customers. This can deter potential customers who prioritize affordability. The barbershop should reconsider their pricing strategy to ensure that it aligns with customer expectations and market standards.
In conclusion, Epic Barbershop has several strengths, including clean and professional haircuts, excellent hospitality, and a loyal customer base. However, the barbershop also faces weaknesses such as poor service, slow service, potential odor issues, and high pricing. By addressing these weaknesses, Epic Barbershop can enhance its overall customer experience and strengthen its reputation in the community.
Best TL Reviews
They did horrible on my brothers hair. First off their service is horrible and not good at all. My mother asked if any of them knew how to braid because she didn’t know anybody and was unfamiliaand the guy working there he had said yes but all he did was give him a fade on the side and played my mom and had her pay for what she did not ask for he clearly did not braid his hair but he also went wayy to deep into my brothers hairline and left cuts.
Lame sat there then thought it was my turn and he said I have to wait she call in a appointment. He could have said it would be a long wait. He was on the phone cutting hair. He was done and the customer had to ask in to finish. It was a EPIC waist of time
Great hospitality, the hair cuts are very clean and professional. I wouldn't go anywhere else!
Terrible service. Sat for an hour with barbers failing to acknowledge my existence. Barbers are terribly slow. Had to walk out.
Chill place with great cuts and barbers that know what their doing. Best neighborhood barbershop around
Great place.. my son loves it. Good people and the cuts are nice.
Always bring my son's to get there hair cut. Love coming there. Always listening to good music, the one barber even changed the station due to the language which I appreciated thank you
Me dejaron la barba mal,por lo que tuve que regresar a que me la arreglaran,se tardaron un cojon y encima el sitio huele a marihuana, y la cereza del pastel es que cobraron muy caro por solamente un refinado
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Epic Barbershop Info
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Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 09:30 AM - 06:30 PM |
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15. Barber Zone