Quick Facts About Victoria's Nail and Spa
Victoria's Nail and Spa place has received mostly positive comments from customers, highlighting their strengths in terms of service and friendliness of staff. Customers appreciate the care and attention given to their nails and the ability of the nail technicians to deliver desired results. The salon is also praised for its cleanliness, making it a comfortable and relaxing environment for customers, especially during the COVID-19 pandemic. The nail technicians, such as Mya, Hanah, and Vincent, are specifically mentioned for their skills and talent.
One of the strengths of Victoria's Nail and Spa place is the personalized and attentive service provided by the staff. Customers feel that their preferences are acknowledged and that the staff go out of their way to ensure customer satisfaction. This personalized approach contributes to a positive experience for customers and creates a sense of loyalty.
Another strength highlighted by customers is the cleanliness of the salon. Cleanliness is particularly important in a nail salon, as it ensures a hygienic environment for customers. Victoria's Nail and Spa place is commended for maintaining a clean and tidy space, which adds to the overall sense of comfort and relaxation.
Customers also appreciate the skill and talent of the nail technicians at Victoria's Nail and Spa place. Whether it's intricate nail designs or UV gel application, customers have had positive experiences with specific technicians who are known for their expertise. The talent of the technicians adds value to the overall salon experience and contributes to customer satisfaction.
The friendly and welcoming atmosphere of Victoria's Nail and Spa place is also mentioned by customers. The staff are described as kind, funny, and attentive, creating a positive and enjoyable environment. This friendly atmosphere adds to the overall experience and makes customers feel comfortable and valued.
However, there are also some weaknesses that have been mentioned by customers. One customer complained about the lack of attention to detail during their visit. They experienced a lack of cleanliness, as evidenced by a dirty table and dirt on the salon floor. Additionally, the nail technician was not attentive throughout the service and did not complete the service properly. This lack of attention to detail resulted in frustration and disappointment for the customer, who had expected a relaxing and enjoyable experience.
Another weakness that was mentioned by a customer was the relatively high price of services at Victoria's Nail and Spa place. While the quality of service may be commendable, the higher prices may deter some potential customers who are looking for more affordable options.
In conclusion, Victoria's Nail and Spa place has several strengths that contribute to a positive customer experience. These strengths include personalized and attentive service, cleanliness, skilled technicians, and a friendly atmosphere. However, there are also weaknesses that have been mentioned, including lack of attention to detail and relatively high prices. By addressing these weaknesses, Victoria's Nail and Spa place can further enhance its strengths and continue to provide a positive experience for customers.
Best TL Reviews
I visit this location quite often and I enjoy the service I receive it’s my personal time and it’s a pleasure. Once I got to know the staff they are very friendly and got out of the way to ensure my mani and pedicure are done to my liking. My preferred nail technicians are Mya and Hanah.
Hanah is amazing with intricate nail designs. Overall this is always a pleasure it’s relaxing and not overwhelming. (Perfect space for social distancing)
Great experience here! You can tell that the employees really care. They take their time and make sure the nails come out as wanted. I definitely would recommend.
James did my nails he did a great job! I had a really nice experience they are a little pricey so just keep that in mind but would definitely recommend
Always a great experience here! Everyone is so nice and it’s so clean.
Special thank you to Vincent! He’s an artist ????
UV gel with Mya is incredible! I would not go anywhere else. She is super sweet and very talented. Love having my eyebrows threaded as well. Super clean and always friendly.
Good service, beautiful nails. The staffs are funny and careful.
Very kind and attentive. Great amazing service ! I always get compliments after a manicure from here! Thank you so much for all you guys do
I was a walk in, regular pedicure and powder manicure, the pedicure was fine, the manicure is where it lacked the most. The table was dirty From previously being used. Towards the end the nail tech put the clear coating on top she said I have to wait until it dries and went to go attended to 3 other ladies and left. I thought she would b back bc a clear coat on the powder nails doesn’t take very long to dry. also after using of powder there’s still some residue left over which then comes in The dusting of the hands and the use of warm towel with some lotion to let the client know the service is done. That wasn’t the case in the situation the nail tech wasn’t thinking of returning and only did when she saw I was still at the table and just put oil on my cuticles and as she walked away said I could wash my hands if I wanted to. The lack of attention to detail is where there need to put most of their attention too. there wasn’t many people in the salon to begin with, at most I would say 6 but not at the same time n not for the same services. I came to relax and enjoy sister bonding time before she left for college but instead I left was frustration n disappointment.
The pictures attached are what I saw while I was waiting, again it’s attention to detail where they lack in. there was only 3 people in the salon and The two owners were sitting down while the dirt was still on the floor I believe if it’s your business you should care more about.
Place Pictures
Victoria's Nail and Spa Info
Amenities
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Today
Opening Hours
Monday | 10:00 AM - 08:00 PM |
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Tuesday | 10:00 AM - 08:00 PM |
Wednesday | 10:00 AM - 08:00 PM |
Thursday | 10:00 AM - 08:00 PM |
Friday | 10:00 AM - 08:00 PM |
Saturday | 10:00 AM - 08:00 PM |
Sunday | 11:00 AM - 06:00 PM |
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