Quick Facts About Star Nails
Strengths of Star Nails Place:
1. Strong customer relationships: The owners, Julie and Joey, are praised for their friendly and warm demeanor. They have built strong relationships with their customers, creating a sense of community within the salon. Customers highlight the great relationship between everyone in the salon and describe it as a "big family."
2. Community involvement: The owners and employees of Star Nails Place are engaged in giving back to their community. This demonstrates their commitment to their community and shows that they are socially responsible business owners.
3. High quality work: Customers consistently mention that they are never disappointed with the quality of the nail services they receive at Star Nails Place. The nail technicians take pride in their work, ensuring that customers leave with beautifully done nails.
4. Customization and creativity: Star Nails Place is praised for their ability to match and fulfill customer requests for unique and creative nail designs. Customers mention that the nail technicians do their best to bring their ideas to life, even if they are unconventional or challenging.
5. Skilled and friendly staff: Customers highlight the skills and kindness of the employees at Star Nails Place. They mention that everyone in the salon is great at what they do and provides helpful assistance. This contributes to a positive and comfortable atmosphere for customers.
Weaknesses of Star Nails Place:
1. Wait times: Some customers mention that there may be waiting times, especially since Star Nails Place is often busy due to their reputation for quality work. Although customers understand that good service is worth the wait, it can be a drawback for those looking for a quick nail appointment.
2. Inconsistent punctuality: While some customers appreciate that Star Nails Place accepts appointments, there are a few comments indicating that the salon may not always adhere to the appointment schedule. This can be frustrating for customers who expect to be seen promptly at their appointment time.
3. Unprofessional behavior: One comment mentions an incident where a staff member made derogatory remarks about customers in front of other customers. This is a concerning behavior that can leave a negative impression on customers.
4. Limited availability of specific technicians: A comment suggests that customers should book with specific technicians, indicating that not all technicians may provide the same level of service or meet the customer's expectations. This could potentially limit customer choices and availability for appointments.
5. Negative experience with children: One comment states that a staff member made derogatory comments about young customers, which negatively impacted the customer's experience. This incident suggests that Star Nails Place may not handle clients of all ages with the same level of professionalism or respect.
In conclusion, Star Nails Place has several strengths, including strong customer relationships, community involvement, high quality work, and a skilled and friendly staff. However, there are weaknesses concerning wait times, inconsistencies in punctuality, unprofessional behavior, limited availability of specific technicians, and negative experiences with children. These weaknesses should be addressed to ensure a consistently positive experience for all customers.
Best TL Reviews
I have been going to star nails for quite some time now and the more and more I’ve gone I’ve really gotten to know the owners and the employees. The owners Julie and Joey are absolutely amazing and wonderful people, let alone amazing business owners. I have first hand seen the relationship between everyone there. They are like one big FAMILY! And they also give back to their community in so many ways. Everyone in that nail salon is absolutely wonderful! And you will never leave disappointed, because they definitely take pride in their work. Yes there are gonna be times that your going to have to wait. I mean they are good at what they do that’s why they are always busy. That’s why I make an appointment and yes I might not get right in at my exact appointment time, and that’s ok! Because I know it’s worth it, and plus it’s self care for us. So if you are looking for a nail salon that is going to leave you feeling good and happy about yourself then star nails is for you. You won’t be disappointed! ????
Absolutely love this place. Have been going to them for years. Always happy with my nails when I leave. I always go in with some crazy designs and they always do there best to match my ideas. Thank you so much!
I went to Star Nails for the first time after not having my nails done in years. The experience was truly fantastic. It was relaxing and I love the nails I walked out with. I’ve always preferred either bright green nails or dark colors and while I understand that not everyone is into that kind of thing, it’s just who I am. He suggested an ombré and while I was hesitant I can honestly say I’m thankful I agreed.
I’ve been going here for a couple of years now everyone in there is great at what they do and they’re all kind and helpful. I’ve gotten so many compliments every new set I have even if I have just a simple color on. The set I just got today has to be my favorite by far! #fourth of July
Joey & his wife are good. So is Anna & the person who sit in chair 8. Make sure to book with one of them.
Sky was my technician. He was gentle, paid attention to detail and made my nails look better than ever! Will definitely be back!
Took my granddaughters there and a man called them spoiled little brats. I asked for nails and didn't get them. They cut the ones I had off really short
I went for a fill and showed them a picture of what i wanted, they matched the colots for me and did an amazing job, Ill never go anywhere else.
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Star Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
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