Nails By Angel Natural Care Evanston

+1 847-869-3342

822 Dempster St, Evanston, IL 60202 United States of America

Open Today: -

Quick Facts About Nails By Angel Natural Care Evanston

Strengths of Nails By Angel Natural Care Evanston Place:

1. Skillful and Talented Nail Technicians: Several comments mentioned that the nail technicians at Nails By Angel Natural Care Evanston Place, specifically Michael and Cynthia, have great skills and provide excellent nail services. Customers appreciate the quality of their work and their attention to detail.

2. Easy Scheduling: Multiple comments mentioned that scheduling an appointment at Nails By Angel Natural Care Evanston Place is convenient and fuss-free. This shows that the salon is efficient in managing their bookings and providing flexibility to customers.

3. Good Pricing: One customer mentioned that the salon offers good pricing, indicating that their services are reasonably priced compared to other nail salons in the area. This can be a significant advantage for customers seeking quality services at affordable rates.

4. Large Color Selection: A comment praised the salon for having a great color selection, which suggests that they offer a wide range of nail polish colors to choose from. This can be appealing to customers who enjoy experimenting with different shades and styles.

5. COVID-19 Safety Measures: One customer noted that Nails By Angel Natural Care Evanston Place has implemented safety measures in response to the COVID-19 pandemic. These measures include disposing of nail filers and buffers after each use and having plexiglass barriers between nail technicians and customers. The provision of masks for forgetful customers also demonstrates a commitment to maintaining a safe environment.

Weaknesses of Nails By Angel Natural Care Evanston Place:

1. Rude Service: One customer complained about receiving rude service from a nail technician after declining upsell attempts. It is essential for a salon to maintain a professional and friendly atmosphere, and incidents of rude behavior can deter customers from returning or recommending it to others.

2. Chipped Manicure and Poor Service: A customer expressed dissatisfaction with their gel manicure, stating that it chipped within two days and the service was subpar. The rough treatment, shredding of nails, and inconvenience faced during the visit suggest a lack of attention to customer satisfaction and a need for improvement in service quality.

3. Appointment Delay: One customer mentioned that they had to wait for half an hour, despite calling ahead to schedule an appointment. This indicates a potential issue with managing appointments efficiently and respecting customers' time.

4. Issues with Fixing Nails: Another customer highlighted problems with getting their nails fixed within the guaranteed time frame. The salon's inability to find the right color and the delay in providing service raised concerns about their organizational skills and ability to handle customer complaints effectively.

In summary, Nails By Angel Natural Care Evanston Place has several strengths, including skilled technicians, easy scheduling, good pricing, a large color selection, and COVID-19 safety measures. However, the salon also faces weaknesses, such as incidents of rude service, chipped manicures, delays in appointments, and issues with fixing nails. These weaknesses indicate areas where the salon can improve to enhance customer satisfaction and loyalty.

Best TL Reviews

I have been going to Michael for 3 months and he always does a fabulous job. Really easy to schedule an appointment.

RUDE service. This man started on my nails and suddenly became hostile towards me after I politely declined his upsell attempts. He has bad behavior and it's very unacceptable. Recipients of basic nail services are not welcome here.

Michael are my nail angel!!! I love her as a person and a nail artist????????❤ no matter what i will never go to anyone else except Michael!!! I drive from midway for Michael

This is a great shop - good pricing, great color selection, easy scheduling and run by nice people.

Love this place! Love Cynthia. She's talented and really knows her stuff. Clean shop and great nail options. Best pedicures EVERRRRRRRR!!!! Stop hating on Cynthia. She's great and has been doing my nails for over 3yrs. People are commenting that she dislikes blacks. That's a flat lie because I'm BLACK. When she started at this shop she called me and i followed her to this location because she's a great nail tech but also a great person.

I went to this salon for a gel manicure. Bottom line is that the manicure chipped within 2 days on multiple nails. So they’re $10 cheaper but it is worth much less. But I’m giving one star because the service was so bad:

1. I called ahead and asked if I could come in. I was told yes and got there and waited half an hour. I could have come at a different time.

2. Cynthia gave me the manicure and she was rough, bordering on violent. Would twist my fingers at the knuckles. She actually sanded really roughly and filed my skin. Usually people just file the nails. This was a first.

3. Because they were so rushed my nails had some shredded nails. So three of them broke within two days.

4. I went back to get my nails fixed a week later (they guarantee 10 days). I didn’t call because they didn’t seem to take or honor appointments before. When I showed up there were two women working and two customers. One was finishing up. It was noon. They said I would have to come back at 4:30 because they had an appointment (not there), I told them they could fix my nails and if the person showed up they could have her wait fifteen minutes or they could refund me.

5. After an hour I was finally helped and they couldn’t find the right color. She kept saying, “this is close”. I waited until she found the actual color.

Pay $10 more. Go somewhere else.

As usual, a wonderful experience. Had Michael, and he was super nice! They have new measures in place for COVID-19 with nail filer, buffer and food scrubber all disposed of after each use. Plexiglass between nail tech and customer for manicures. They even have masks for free for people who forget one! Pedicure felt awesome after waiting so long. Great foot and leg massage, too. Love the color selection and all the options for regular, gel, or sns. Highly recommend.

When I came in to nails by Angel. Michael took care of me and he did my acrylic Full set. He was very communicative and let me know everything he was doing and made sure I was OK before moving onto each step. I had a picture for reference and he did exactly what was in the picture besides the length because I didn’t want it to be that long but I highly recommend going through this nail salon because of Michael. And I also recommend that if you want him to do your nails that you call Before coming because he’s very busy.