Quick Facts About SOHO Nails & Spa
Strengths:
1. Excellent customer service: The majority of the comments mention the friendly and welcoming staff, indicating that the employees at SOHO Nails & Spa prioritize providing great customer service. This strength is reflected in their ability to accommodate customers, even with last-minute appointments, and their patience and care in attending to customers, especially young children.
2. Clean and positive atmosphere: Multiple comments mention the cleanliness of the place and the overall positive vibe it exudes. A clean environment is important in a nail salon to ensure hygiene and safety for customers. Additionally, a positive atmosphere contributes to a pleasant experience for customers and can make them feel comfortable and relaxed during their visit.
3. Talented nail artists: Several customers appreciate the skill and talent of the nail artists at SOHO Nails & Spa. Their ability to replicate nail designs from pictures provided by customers, as well as their creativity in trying new styles like gel ombre, shows their expertise in the field.
4. Long-lasting results: One customer mentions that her nails have not broken during her year-long patronage, indicating that the technicians at SOHO Nails & Spa are competent in delivering durable and high-quality acrylic nails with gel polish.
5. Appointment-only system: The fact that SOHO Nails & Spa operates on an appointment basis is seen as a strength by a customer. This allows for a more organized and efficient scheduling process, ensuring that customers do not have to wait and are not rushed during their appointments.
Weaknesses:
1. Some issues with nail polish quality: One comment mentioned that the nail polish used at SOHO Nails & Spa started chipping after a day and a half. While it is not clear whether the issue lies with the nail polish or the application process, this comment could indicate a weakness in the nail polish quality or technique used by the technicians.
2. Limited availability for walk-ins: Although the majority of comments mention the ability to get an appointment at SOHO Nails & Spa with ease, one comment states that the customer has always been able to get a walk-in appointment. This indicates that walk-in customers may face limited availability or longer waiting times compared to those with appointments.
3. No mention of additional services: While the comments overwhelmingly praise the nail services at SOHO Nails & Spa, there is no mention of any additional services such as spa treatments or waxing. This could indicate a potential weakness in the salon's offerings, as customers may prefer a more comprehensive range of services in a nail and spa establishment.
4. Lack of diversity in customer testimonials: All of the comments provided are positive, indicating that customers had generally positive experiences at SOHO Nails & Spa. However, the lack of a diverse range of testimonials limits the depth of analysis and may not provide a comprehensive overview of the strengths and weaknesses of the place.
In conclusion, SOHO Nails & Spa appears to have several strengths, including excellent customer service, a clean and positive atmosphere, talented nail artists, long-lasting results, and an appointment-only system. However, potential weaknesses may lie in issues with nail polish quality, limited availability for walk-ins, a lack of mention of additional services, and a limited range of customer testimonials.
Best TL Reviews
I have been going to another nail place for a few months, they could not get my daughter and I in today and it is her birthday tomorrow so we really wanted to get our nails done. A friend referred Soho to me, so I called and they were able to get us in!! we were greeted with smiles upon arrival, the place is very clean and has an overall positive vibe. The tech that did my 6 year olds fingernail polish was so sweet and very patient. We both left IN LOVE with our nails!!!
Thank you, we will definitely be back.
Awesome place! I absolutely love it! I been going here since April or May 2017 and have never had any problems! They do very nice work and i always message them for appointments they get me in right away! They treat me with so much love and care! I can't imagine going anywhere else!! And Kadee who does my nail art is suburb! I can take in any picture of a nail design i want and she does it! It's great to go somewhere that does great!
I've always been able to get a mani-pedi when I walk in without an appointment. I enjoy the actual mani pedi but after a day and a half my nail polish started to chip as seen in this picture. This is never happened when I've had a mani previously so I'm not happy. Next time I will ask if I can have a higher quality nail polish. I did choose this nail polish but I don't know if it's the nail polish that is causing this problem. I think the technicians do a good job.
Amazing!! Really nice workers, very talented nail artists! I highly recommend going here. ????
I have been going to SOHO Nails and Spa for almost a year now for my acrylic w/ gel polished nails and absolutely love them! They do an amazing job and I haven't had a nail break yet! They have a great color selection, very friendly staff, and a calm clean serene atmosphere. I highly recommend SOHO Nails and Spa. Also, they are appointment only which is nice because there is never a wait and you don't feel rushed.
Jennifer did something different and i love it. I love it even more then the traditional french manicure i usually have done. I will be back for more gel ombre for sure.
I have gone here consistently for around a year now, and I love Soho. Great friendly staff, consistently beautiful nails, reasonable timing with appointments, and they are honest if they cannot fit you in.
THIS IS THE BEST PLACE! I had to find a new place to get my nails done and got so lucky at SOHO! Ku (sorry if I spelled it wrong) does my nails. GO HERE
Place Pictures
SOHO Nails & Spa Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible elevator
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Checks
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Credit cards