Toni's Touch

+1 207-747-4885

26B Forest Ave SUITE 2, Portland, ME 04101 United States of America

Open Today: Closed

Quick Facts About Toni's Touch

Toni's Touch Place has several strengths based on the comments provided. First, the salon provides a clean and welcoming environment, which is important for customers seeking a pleasant experience. The vast amount of hair products available is also a strength, as it allows customers with different hair types and textures to find the products they need. Additionally, the salon has a knowledgeable and helpful staff, with employees willing to provide information and recommendations about products and stylists. This shows a commitment to customer service.

Another strength mentioned is Toni's expertise in cutting curly hair. This is significant for individuals with curly hair who often struggle to find a stylist who understands their unique needs. Toni's ability to get the haircut right on the very first try is impressive and likely contributes to customer loyalty.

The salon also offers services for braided hairstyles, as mentioned by a customer whose boyfriend's son had his hair braided by one of Toni's stylists. The fact that the stylist was able to braid the hair quickly and produce a great result reflects positively on the salon's skill and efficiency.

Another strength of Toni's Touch Place is its selection of hair extensions. A customer specifically mentioned getting dreadlocks with human hair extensions and being extremely happy with the results. This suggests that the salon offers a variety of hair options for customers seeking extensions or specialized hairstyles.

Additionally, Toni's Touch Place has a loyal customer base, with one individual mentioning that Toni has been doing their hair for years, even before she had her own salon. This loyalty speaks to the quality of Toni's services and the satisfaction of long-term customers.

The salon's location is also mentioned as a strength, with one customer highlighting its convenience. A well-located salon can attract more customers and make it easier for them to access the services they need.

Although most of the comments are positive, there are a few criticisms mentioned as well. One customer expressed disappointment with the lack of options for a specific type of hair and found the employee's response unprofessional and upsetting. This comment highlights a weakness in the salon's product selection and customer service. Another customer criticized the prices, suggesting that they are overpriced. This could potentially be a weakness if the salon's prices are not competitive with other similar businesses in the area.

In conclusion, Toni's Touch Place has several strengths, including a clean and welcoming environment, a variety of hair products and extensions, knowledgeable and helpful staff, expertise in cutting curly hair, and a loyal customer base. However, there are a few weaknesses mentioned, such as limited options for certain hair types and potentially high prices. Despite these weaknesses, the overwhelmingly positive comments emphasize the strengths and overall satisfaction of customers who visit Toni's Touch Place.

Best TL Reviews

I am new to Maine and I have a mixed texture of hair so it was extremely difficult for me to find the products and hair that I needed to keep mine healthy while I was away from home. My regular stylist is down south and she gave me strict instructions to keep many protective hairstyles so that I wouldn't damage all the work that she had done over the years. I never thought I would find a place, until I got a recommendation from a great friend and I walked into Tony's touch and I had never seen such a clean environment in a hair store like this one. There was a vast amount of products, there was no shortage of employees willing to give me more than enough information about the products but I wanted to try and even some employees gave me recommendations about new stylists that were willing to work with my hair since I had planned on being here longer than I thought. The customer service, the environment, the products and everything were absolutely phenomenal. I would definitely recommend this store above all else and I will definitely be visiting every week. They will give my continued business no matter where I am. Toni really has a touch of magic when it comes to this business!

Tony and Joyce are so comfortable, welcoming, and kind. I loved my haircut, and it suited my face. Tony really knows her stuff and is great at cutting curly hair. She got it right the very first time working with me. That hasn't happened before! I am going to her from now on. Also, one of Tony's stylists braided my boyfriend's teenaged son's hair fast, and it looked great.

I went in looking for braiding Hair and someone asked me if I needed help and what I was looking for I told her I was looking for crochet hair and she showed me what they had I asked if they had more than just the one option they had she said no what are you looking for I said I usually get Twist Crochet Hair then she started to get upset raised her tone and said the hair I am looking for was old and outdated completely unprofessional and made me uncomfortable even if the hair that I’m looking for is old and outdated who cares it’s not going on her head and that’s some thing that I wanted. also, the prices are completely over priced. I am really disappointed. I got recommended to the store and I am new to Maine and I’ve been looking for a store to go to all the time and spend money and help my fellow Black people find a good store. I can’t believe they treat customers this way

Toni has been doing my hair since I was a child, before she had any shops and she was doing hair in her house! I am always 100% satisfied. She has a great selection of hair and always a great experience!!

Awesome company, LOCATION is Perfect ...I used to get all my mixed tapes here.Worth checking out for sure!!

Shoout out to Dre

Went to Toni’s Touch and had dreadlocks with human hair extensions done by Mel and I couldn’t be happier they came out exactly how I wanted them even better than I imagined the atmosphere at the salon was great and I will definitely be going back!

Variety of Hair was amazing, Friendly, knowledgeable and helpful staff, variety of clientele needs they do it all for hair. I met Toni, the Owner of Toni's Touch they are about to be known throughout the USA. As a Traveling Nurse who need help with hair styles and healthy hair, I would like to say Thank you, Thank you, Thank you! Keep doing what you do. Your place of business is highly recommended by me.

Toni is AMAZING! She is patient with the kiddos and her quality of work is unreal???? we love comin to see her... my daughter hates her hair even brushed but she is up and ready to go when it’s time to see Toni! Shes gentle and really goes outta her way to make them comfortable && happy ! I HIGHLY RECOMMEND her to everyone! You won’t be disappointed I promise ????❤️????