Quick Facts About Brow art 23
Brow Art 23, based on the comments provided, has several strengths and weaknesses. It is important to note that the comments represent personal experiences and opinions, and may not reflect the official overall quality of the establishment.
One strength mentioned by a customer is the neatness of the threading done by one of the stylists. This suggests that when it comes to threading, Brow Art 23 may have skilled stylists who can provide clean results. The customer also mentions that the stylist is meticulous and attentive to detail, using toothpaste to correct any alignment issues with the tinted eyebrows. This attention to detail can be seen as a positive aspect of the service provided.
However, the weaknesses and negative experiences shared by other customers reveal several areas where Brow Art 23 seems to be lacking. One common complaint is unprofessionalism. Customers mention that stylists were on personal video phone calls during appointments or had loudspeaker calls, which disrupted the experience and showed a lack of dedication to the service. This unprofessional behavior is further highlighted by the fact that the stylist blamed the customer for any mistakes or issues that occurred during the service, rather than taking responsibility and providing a satisfactory resolution. This lack of courtesy and customer service can be seen as a significant weakness of Brow Art 23.
Another common complaint is the lack of cleanliness and hygiene in the establishment. Customers mention that the stylist did not sanitize the chair between appointments or use hand sanitizer, which raises concerns about the overall cleanliness of the facility. This lack of attention to hygiene could potentially lead to infections or other issues for customers, which is a significant weakness.
Customers also mention issues with the quality of the services provided. Multiple comments highlight problems with brow tinting, threading, and waxing. Complaints range from uneven tints and messy arches to the stylist threading off most of the eyebrow. These inconsistencies in service quality indicate a lack of skill and expertise, which is a significant weakness for a brow salon.
Additionally, customers expressed dissatisfaction with the pricing of the services offered at Brow Art 23. One customer mentioned that the salon is overpriced considering the subpar results they received. This perception of high prices for low-quality services can negatively impact the salon's reputation and customer retention.
Furthermore, there are mentions of issues with the salon's signage, leading to confusion and frustration for customers trying to locate the establishment. Inconsistencies or confusion in a salon's branding and signage can create a negative impression and may deter potential customers.
In contrast to the negative experiences, one customer had a positive experience with a specific stylist named Goldy. The customer mentioned that Goldy is the best at threading they have ever experienced and that they highly recommend her. This positive feedback regarding Goldy's skills and customer service suggests that there may be some individual stylists at Brow Art 23 who provide exceptional service and results.
In conclusion, Brow Art 23 has several weaknesses based on the comments provided. Unprofessionalism, lack of hygiene, inconsistent service quality, pricing concerns, and signage issues are among the negative experiences shared by customers. However, it is important to note that there is also a positive comment about a specific stylist, suggesting that Brow Art 23 may have skilled and capable individuals among its staff.
Best TL Reviews
Extremely disappointing.
The stylist gave a cut on my lip.
And straight off says you are moving too much and your fault.
She was being on video phone call thru out my appointment.
No courtesy instead blaming me.
When I requested to not be on video call and focus on the service, she gave me very bad look and rushed to finish off and gave a cut.
Extremely BAD.
I will not reccommend anyone to go for the service here.
I got tinted eyebrows for the 1st time. She's neat with threading. The tint was a bit out of alignment on one of my brows but after using tooth paste and everything to get that out of spot it was good.
Worst service ever. She was on phone with loudspeaker on tte whole while and kept screaming in my ear. Gave me a cut and didn’t even bother to say sorry. Said it was my fault.
Super unprofessional. Never going back there
Went in for brow tinting and threading. She threaded most of my eyebrow off and the tint job was messy with no clean arches. Let alone she stopped to use the bathroom while doing them. Used to love this place not anymore.
I'd give 0 stars if I could. Last time going there. They don't know what they doing in there. Waxing or threading. They really need to be shut down how they be doing people. Go to the nail salon. Overpriced brow lace to look a mess in the eyebrows.
I would not recommend this place they messed my eyebrows up so many times I tired to give them a chance again but my eyebrows were so thin when they got done I had to ask for my money back . They also out there sign where Antique Brow use to be and that’s where I was going. Seem like they were trying to steel there clients . DEFINITELY WOULD NOT RECOMMEND. I’m so glad I found Antique brow Across the street they always get my eyebrows to look good after this place messes them up . And the lady that did my brows at brow art tried to argue with me about me not liking my eyebrows. GO TO ANTIQUE BROW
Was not happy with my experience and service. I only went here because the place that I normally go to get my eyebrows done was closed. When I walked in Brow Art 23 the person who was there was doing someone else's eyebrows but she didn't even greet or acknowledge me. When she was done servicing the person ahead of me she didn't sanitize and wipe off the chair nor did she even put hand sanitizer on prior to doing my eyebrows. Let me also add that her body odor was not good and she also was on her cell phone while she was doing my eyebrows. The inside of the store did not look clean either. Very unprofessional and I will NOT be back or recommend anyone to go here.
I have to say Goldy is the best at threading I have ever had! She is always so welcoming and caring when I come to get my brows done and I only trust her with my brows! Thank goodness I found a great lady to do my brows! Highly recommend her and I return 2 times a month!
Brow art 23 Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 11:00 AM - 07:00 PM |
|---|---|
| Tuesday | 11:00 AM - 07:00 PM |
| Wednesday | 11:00 AM - 07:00 PM |
| Thursday | 11:00 AM - 07:00 PM |
| Friday | 11:00 AM - 08:00 PM |
| Saturday | 11:00 AM - 08:00 AM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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