Quick Facts About Hair HQ
Hair HQ is a hair salon that has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the salon, it is important to consider the comments provided.
One of the strengths mentioned by multiple customers is the professionalism and skill of the staff. The commenter who took their grandson to get his first haircut mentioned that the staff were pros and handled the child's screaming with ease. This indicates that the staff at Hair HQ are experienced in dealing with difficult situations and know how to handle them effectively. Another commenter mentioned that they were always happy with their haircut and praised the professionalism of the staff. These positive experiences suggest that Hair HQ has a strong team of skilled hairdressers who are able to deliver high-quality cuts and services.
Another strength mentioned by a customer is the wonderful service provided by the staff. The commenter mentioned that the staff were accommodating and friendly, creating a pleasant atmosphere during their visit. This indicates that Hair HQ prioritizes excellent customer service and creates a welcoming environment for their clients. The commenter also mentioned that the prices at Hair HQ are great, suggesting that the salon offers affordable services, making it accessible to a wide range of customers. This combination of good service and reasonable prices can be seen as a strength of Hair HQ.
One of the weaknesses identified by a customer is a lack of communication between the hairdresser and the client. The commenter mentioned that they showed a photo of the haircut they wanted but ended up with a different result. They also stated that the process was different from what they were quoted. This suggests that there may be a miscommunication issue at Hair HQ, leading to customers not receiving the desired outcome. Additionally, another customer mentioned that their hair was not properly cut and styled as per their instructions. The hairdresser did not ask for their feedback during the haircut, adding to their disappointment. These comments indicate a weakness in the communication and consultation process at Hair HQ, which should be addressed to ensure customer satisfaction.
Another potential weakness mentioned by a customer is the inconsistency in the quality of the haircuts. One commenter mentioned that they had a fantastic experience where their hair was cut exactly how they wanted, while another commenter mentioned that their haircut did not meet their expectations. This suggests that there may be inconsistencies in the skills and techniques of the hairdressers at Hair HQ. In order to improve customer satisfaction, it is important for the salon to ensure consistent quality across all stylists.
In summary, Hair HQ has several strengths, including their professional and skilled staff, as well as the friendly and accommodating service they provide. The salon also offers good prices, making it accessible to a wide range of customers. However, there are some areas for improvement, such as improving communication and consultation processes and ensuring consistent quality across all stylists. By addressing these weaknesses, Hair HQ can further enhance the customer experience and maintain a positive reputation.
Best TL Reviews
The first pic is what I wanted, second pic was what I ended up with. I’m not at all happy. The process was different then what I was quoted.
We took my Grandson there over the summer, it was his first haircut so he was not a happy camper. They were wonderful !! Definitely pros the screaming didn't even faze them great experience !
ALWAYS HAPPY WITH MY HAIRCUT!! Very nice and professional,thanks once again!!
I didn't know how to explain the cut I wanted but had a photo. My hair had a so much split end and weight to it, my natural curls were nowhere to be seen. I love my hair now! She did an amazing job!! My hair finally has life again!! after 10 years of trying to get the same look, worth every inch I had to get cut off and there was about 8-10 inches cut off. I will definitely become a regular at Hair HQ!!
I asked for long layers and face framing side bangs and she gave me no layers and then she cut long curtain bangs about to chin. I'm really bummed as it's the first time in years I've gone to a salon and they mess it up.. she didn't even ask me if I liked it anand didn't while I was getting it cut
Great prices. Quaint atmosphere and decor. But it's the wonderful service of the staff that really makes this place shine.
I saw Bri for my appt. They were able to get me in quick and my hair looks amazing. I cut off about 9in and my hair looks super healthy now and the cut was exactly what I wanted!
Very friendly, most accommodating! Brie did a great job on my hair. Very, very satisfied.
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Hair HQ Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | Closed |
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