Tc Nails

+1 781-592-8045

105 Essex St, Lynn, MA 01902 United States of America

Open Today: -

Quick Facts About Tc Nails

Tc Nails Place has received both positive and negative comments from customers, providing an insight into their strengths and weaknesses. By analyzing these comments, we can gather a comprehensive understanding of the salon's performance.

One of the most notable strengths of Tc Nails Place is their friendly and welcoming atmosphere. Multiple customers praise the staff for their friendliness and rapport with clients. This positive environment helps create a comfortable and enjoyable experience for customers, making them feel valued and appreciated. Additionally, the positive interactions between staff and clients indicate a good level of customer service.

Another strength highlighted by customers is the expertise and precision displayed by the technician named Kim. Several customers specifically mentioned Kim's skill in waxing, manicures, and pedicures. They appreciated her attention to detail and ability to achieve the desired results. Kim's expertise not only enhances the quality of services but also builds customer loyalty, as clients are willing to travel long distances to receive services from her.

The salon is also commended for providing a wide range of services, including nail treatments, eyebrow services, and waxing. Customers appreciate the convenience of having multiple services available in one place, saving them time and effort. This diverse offering showcases the salon's commitment to meeting various beauty needs.

In contrast, a significant weakness mentioned by one dissatisfied customer is the salon's lack of cleanliness. They describe the place as dirty and unprofessional, causing concerns about hygiene and the possibility of acquiring nail infections. This negative comment raises serious issues and suggests that the salon needs to improve its cleanliness standards to maintain customer satisfaction and prevent potential health risks.

Furthermore, a customer complained about a bad experience with acrylic nails. They found the work to be sloppy and uneven, indicating a lack of attention to detail. This comment suggests that the salon may have inconsistent service quality, as other customers have praised their technicians' precision. This inconsistency is a weakness that Tc Nails Place should address to ensure consistently high-quality services for all customers.

Additionally, a customer comments on an unpleasant encounter with a specific technician. They allege that the technician was rude, racist, and unprofessional. Such behavior is a significant weakness for the salon and can greatly impact its reputation and customer loyalty. Addressing this issue is crucial to maintain a respectful and inclusive environment for all customers.

Overall, Tc Nails Place has strengths in its friendly atmosphere, skilled technician, and diverse range of services. However, weaknesses such as cleanliness issues, inconsistent service quality, and unprofessional behavior should be addressed to enhance customer satisfaction and maintain a positive reputation. Continuous improvements in these areas will contribute to the salon's success and ability to attract and retain clients.

Best TL Reviews

So great. My nails look awesome & she was so friendly. You could tell by how other clients spoke with the women that work there that they have a good rapport and keep coming for their services. I'm definitely going back for a pedicure.

Kim is very good at waxing and does very good mani and pedi. I drive an hour to get my services done and it’s well worth it. She takes her time and is very precise on what I want done. My eyebrows are usually uneven, but she gets them looking the best everytime.

had a great experience at tc nail I got my eyebrow, toes, nails done they are the best in town she slayed my eyebrows and the customer service was excellen. I recommend everyone come here for the great service they provide.

Worst place to get your nails done if you want yo get any kind of nail infection! I have never seen such a dirty place and not yo mention so unprofessional with their customers! Never again!

Terrible service I was attended by a slightly older lady who wore glasses and was overflowing I went for some acrylic nails and she left them ugly her work lasted 4 days when they began to come off and it was somewhat racist I think since my hands were full of dust damaged by the acrylic and she didn't want to use her brush to remove excess dust with me, she told me to brush it off with my hands anyway, a bad experience, I would never come back and I liked the idea of going to do my nails while I was drying my clothes across the street ????

Kim was nice not gonna lie... But I got acrylics ant they were pretty sloppy and sideways the dude missed a lot of spots of my nails.

I want to be clear. Every time I come to Lynn I have to stop by Tc Nails to see Kim. She's the only one I ever let touch my eye brows In 5 years. Every time she does my nails she makes it look so natural. And thank you for your patience I know I’m a headache!!! ❤️❤️❤️

Best eye browse wax and Lynn hands down n love kim she got my eyebrows to look thick and beautiful after they were messed up another person