Quick Facts About Creative Nails
Creative Nails has received a range of comments from customers, highlighting both strengths and weaknesses of the nail salon. In order to provide a comprehensive analysis, the strengths and weaknesses will be addressed separately below.
Strengths:
1. Kindness and friendliness: Many customers have praised Creative Nails for its friendly staff who prioritize appointments and offer gentle nail services. These positive experiences suggest that the salon creates a welcoming and comfortable environment for customers. This is particularly important in the beauty industry, as customers often seek relaxation and an enjoyable experience during their appointments.
2. Ability to listen and deliver desired results: Some customers have mentioned that the salon listened to their requests and delivered the nail shape and design they wanted. This demonstrates that the staff at Creative Nails value customer input and strive to meet their expectations. This attention to detail and customer satisfaction is crucial in maintaining a loyal customer base.
3. Wide range of services: Customers have mentioned that Creative Nails offers a variety of services, including full acrylic sets, regular manicures, and pedicures. The availability of multiple services allows customers to choose treatments that suit their preferences and needs. This variety can attract a wider customer base and cater to different tastes within the community.
4. Consistency: One customer specifically mentioned that Creative Nails provides consistent service. Consistency is an important factor for customers, as it ensures that they receive the same quality and experience every time they visit. This strengthens customer loyalty and builds a positive reputation for the salon.
Weaknesses:
1. Inconsistent quality and attention to detail: While some customers have had positive experiences with Creative Nails, others have mentioned flaws in their work. These include thick, artificial-looking paint with flaws on the nails, uneven shapes, and sizing. Inconsistency in the quality of service can lead to dissatisfaction and loss of potential customers.
2. Rushed service and lack of cleanliness: One customer expressed disappointment over feeling rushed during their visit. Additionally, the customer mentioned that there was no clean-up of the polish around the nails, leading to a messy finish. Lack of attention to these details can result in an unprofessional image and leave customers feeling dissatisfied.
3. Durability of services: A customer reported that their acrylic nails started peeling off just a few days after their appointment. This suggests that the durability of the salon's services may be a weakness that needs improvement. Customers are likely to expect long-lasting results from their salon visits, and frequent chipping or peeling can lead to frustration and disappointment.
4. Client preference and treatment: One customer mentioned that they and their sister were laughed at for their choices and received subpar service compared to other customers. This indicates that the staff may have shown favoritism towards certain clients, negatively impacting the overall customer experience.
In conclusion, Creative Nails has both strengths and weaknesses. Its friendly staff, ability to listen to customer requests, wide range of services, and consistency are notable strengths that contribute to positive customer experiences. However, inconsistencies in quality, rushed service, lack of attention to detail, durability issues, and potential favoritism towards certain clients are weaknesses that need improvement. By addressing these weaknesses and building upon their strengths, Creative Nails can enhance its reputation, attract more customers, and improve overall customer satisfaction.
Best TL Reviews
I do not recommend. Thick paint looks very artificial with flaws all over the nails. $48 dollars wasted.
I just love this place. I always have! They are so kind and take care in all the work they do. ????
Super friendly! They are the best nail salon by far in this valley. They even stayed open for me after their closing time! Awesome people, highly recommended!!
Love! Needed a fill i live in marysville was out visiting the in laws and my bfs mom suggested to go here did a good job !!! Really listen to what you want! At first i was really scared they wouldn't do the correct shape i wanted but they did EXACTLY what i pictured in my head (: only complain i have is when he was filling under my nail it hurt a little and it filled down my natural nail but it didnt bleed and its not sore so its fine (:
So friendly, gentle on your nails, offers plenty services and they prioritize appointments very well.
First hand it seemed like it was going to be a good experience, until me and my sister both got rushed out of the hand wash station then got laughed at for the choices we wanted and the work they did on us after repeatedly asking if we liked it. Uneven shapes and sizing, no clean up of the polish around the nail, bumpy spots, made me bleed and never took care of it. Disappointed to say the least but it was sad seeing them be so friendly to everyone else and do such a good job up until it came to our service. Never going back here again.
Went in on Saturday currently Monday acrylic is already peeling off.
I like going here in Monroe, of all the places. Consistent, friendly, and they do a decent job! I've gotten full acrylic sets, regular manicures, and pedicures here. Recommended!!
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Creative Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | Closed |
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