Mel's Drive In

+1 520-385-4212

50 E Main St, San Manuel, AZ 85631 United States of America

Open Today: -

Quick Facts About Mel's Drive In

Mel's Drive In has several strengths that make it a popular choice for many customers. One of the main strengths is its affordability. Many customers appreciate the fact that they can get a filling meal for a very reasonable price. The comment mentioning that two people can eat for only $10 highlights this strength.

Another strength of Mel's Drive In is the quality of their food. Several comments mention the delicious burgers and the homemade secret ranch sauce that takes the cheeseburger to the next level. The positive reviews of the food highlight the fact that customers are satisfied with the taste and quality of the meals they receive.

The atmosphere and family-friendly environment are also strengths of Mel's Drive In. One comment specifically mentions that it is a great place for families. This indicates that Mel's Drive In is a welcoming and comfortable place for people of all ages. Many customers appreciate the relaxed and nostalgic atmosphere of a drive-in restaurant.

The use of fresh ingredients is another strength of Mel's Drive In. The comment recommending the fried zucchini indicates that the food is made with quality ingredients. This emphasis on freshness can appeal to health-conscious individuals who want to enjoy a tasty meal without sacrificing quality.

However, Mel's Drive In does have a few weaknesses that can impact the overall customer experience. One weakness mentioned in a comment is the limited seating. This can be a drawback for customers who want to dine inside the restaurant and enjoy their meal in a more traditional setting. It can lead to potential overcrowding and difficulty finding a seat, especially during busy times.

Another weakness is the issue with inconsistent opening hours. The comment from a disappointed customer highlights the frustration of driving out of the way only to find that the restaurant is closed. The lack of response to phone calls and social media messages also indicates a lack of communication and customer service. This can lead to customer dissatisfaction and a negative impression of the restaurant.

In addition, the comments mentioning rude and unhelpful staff members indicate a weakness in customer service. Customers expect to be treated with respect and courtesy when dining out. The negative experiences mentioned in the comments can discourage potential customers from visiting Mel's Drive In and may impact their overall reputation.

Despite these weaknesses, Mel's Drive In still has a strong customer base due to its affordable prices, delicious food, and family-friendly atmosphere. However, addressing the weaknesses by improving communication, ensuring consistent opening hours, and providing better customer service can enhance the overall customer experience and attract more patrons to the restaurant.

Best TL Reviews

Great place for family. Two fresh burgers, fries and drinks. Two people 10 dollars! Please seating is limited don't pull a gold rush on them!

The best greasy cheeseburger I've ever had. The homemade secret ranch sauce is what takes it over the top.

One of the best diners I've eaten at. Burger was absolutely on point and you gotta try a chilly willy. We love this place!

Pretty darn good food at a very affordable price! No frills, just food!! highly recommend the fried zucchini.

I'd give more stars but we didn't actually get to eat here. The hours posted online said it was opens and so did the Facebook page. We drove out of our way to eat there and when we got there it was closed. I tried calling, no answer. Tried a Facebook message because the account said they were super responsive, no reply. Still no reply many hours later. I was so excited to go to a drive in like the one I used to go to in MN but was sadly disappointed. You should really update the online hours and Facebook hours if you're not going to be open on a Saturday.

Used to love Mel's. Today, not so much. The two young girls (one cooking, the other on the counter) were extremely rude. Absolutely no manners. After I paid I was told we were just waiting for the patty melt I had ordered. I responded with "no worries". I took a seat and waited a while. Then she gave me my order and I got home only to discover... no patty melt. It's too hot to be running back and forth. Just altogether disappointed.

Use to love this place with a passion, but the young new staff is absolutely worthless, call in an order they tell you 25 minutes and hour and 30 minutes goes by and we get our food finally. So I ask why were we told 20 minutes if you guys were that busy and I get told I’m rude for asking why I was told misinformation! Never going back new young staff is absolute trash!!!!

Always delicious and fresh! We are there twice a week!