Perfect Hair and Beauty Salon

+1 973-341-5970

235 Parsippany Rd, Parsippany, NJ 07054 United States of America

Open Today: -

Quick Facts About Perfect Hair and Beauty Salon

Strengths: 1. Good decor: The salon is described as nice, clean, spacious, and with good decor. This creates a pleasant and comfortable environment for customers. 2. Private and street parking: The availability of both private and street parking is a convenience for customers, making it easier for them to visit the salon. 3. Skilled stylists: Mr. Vikram is mentioned specifically as providing a nice hair cut, indicating that the salon has skilled stylists who can deliver quality services. 4. Popular among locals: The salon is said to be popular among both ladies and gents in the neighborhood. This suggests that the salon has a good reputation and is trusted by the local community. 5. Excellent eyebrow threading service: A customer mentions that their eyebrow threading service was wonderful. This indicates that the salon has expertise in this area and can deliver satisfactory results. 6. Friendly staff: The staff at the salon is described as friendly, creating a welcoming and positive atmosphere for customers. 7. Clean facility: The salon is praised for its cleanliness, with specific mention of the clean restroom. This shows that the salon prioritizes hygiene and cleanliness.

Weaknesses: 1. Unprofessional behavior: A customer experienced unprofessional behavior from the stylist, who stated that they did not know how to style curly hair. This reflects poorly on the salon's expertise and ability to cater to different hair types. 2. Appointment delay: A customer mentions that they had to wait for 15 minutes before being approached by a stylist. This indicates a lack of timeliness and efficiency in managing appointments. 3. Inconsistent pricing: A customer mentions being charged a higher amount than what was listed on the rate card. This suggests a lack of transparency and consistency in pricing, which can lead to customer dissatisfaction. 4. Poor customer service: Another customer describes a terrible experience with changing rates, horrible service, and rude behavior from the staff. This reflects poorly on the salon's customer service standards and ability to address customer concerns. 5. Argumentative behavior: A customer states that when they raised concerns, a staff member named Deepika was argumentative, rude, and almost abusive. This indicates a lack of professionalism and a negative customer service experience. 6. Price comparison with competitors: A customer mentions that they prefer Great Clips, suggesting that they had a negative experience at the salon compared to a competitor. This indicates that the salon may not offer competitive pricing or meet customer expectations in comparison to other options in the market.

In summary, Perfect Hair and Beauty Salon has strengths in terms of its good decor, private and street parking, skilled stylists, popularity among locals, excellent eyebrow threading service, friendly staff, and a clean facility. However, the salon also has weaknesses in terms of unprofessional behavior, appointment delays, inconsistent pricing, poor customer service, argumentative staff behavior, and negative comparisons to competitors. The salon should address these weaknesses to enhance customer satisfaction and improve its reputation.

Best TL Reviews

I called them for an appointment. I told them what kind of hair I have and what I want to do and they said okay and the set up the appointment. I drove for 20 mins to reach there and waited for 15mins. The so called stylist approached me and then said you have curly hair and she does not what to style it!! Really!!! Then their manager came and this told her manager that she want hair wash, hair cut and also want blow dry (in a bad way as if I am not suppose to do all these). The wasted my time and behaved unprofessionally. I would never recommend such people to anyone.

Perfect. Nice, clean, spacious, good decor, private as well as street parking. Mr.Vikram gave me nice hair cut. This saloon is popular among ladies & gents of neighborhood.

I had my eyebrows threaded and they were absolutely wonderful!

I wish there were 0 stars. The whole experience was terrible to say the least. Changing rates, horrible service and when asked to address the concerns, the lady I think it was Deepika, was super argumentative and rude and almost abusive. Even if they provide free service, wouldn't recommend going there. The worst experience ever.

Friendly staff and a very clean saloon. Did a haircut for my wife. She is happy with how it turned out. Owner was able to squeeze us even though it's late and we don't had appointment.Recommend it.

I went there for the 1st time & a lovely lady named Pretty, did a pretty good job with the threading of my face. The place is very clean, especially the restroom! You can tell a lot about the business whenever you visit the facility, especially the restroom! I will definitely be back to receive their service. Very nice staff.

Rate card for man haircut $16 but charged me $20, I don't recommend this place. Great Clip is much better

I love this place! They have and excellent service. The know what they’re doing! I go every month to do my eyebrows with threading and other services with wax like lips and armpits.