Quick Facts About Mills Barber Shop
Strengths:
1. Excellent barber skills: Multiple comments mention that Mills is skilled with the clippers and provides quality haircuts. This indicates that customers can trust in the expertise and abilities of the barber.
2. Friendly and caring atmosphere: Customers describe Mills as a great guy who cares about people. The friendly atmosphere of the shop contributes to a positive experience for customers, creating a welcoming environment.
3. Competitive pricing: Several comments mention that Mills offers great prices that can't be beaten in the area. This is a significant strength as it shows that customers can get a quality haircut at an affordable price, which is appealing for many people.
4. Excellent customer service: Customers appreciate the personal attention and conversation they receive at Mills Barber Shop. The barber's interaction with customers and his ability to make them feel like longtime friends contribute to a positive customer experience.
5. Longstanding reputation: One comment mentions that Mills has been taking care of the customer's family for four generations. This demonstrates the trust and loyalty that customers have in Mills and his consistent ability to deliver a great haircut over a long period of time.
6. Ability to handle difficult situations: A customer mentions that Mills was able to handle a toddler who was screaming during a haircut. This highlights the barber's patience and ability to adapt to different circumstances, ensuring a satisfactory result for the customer.
7. Unique old-time service: A comment states that Mills provides quality old-time service, which stands out from other barbershops. This unique experience can attract customers who appreciate traditional grooming practices and a nostalgic atmosphere.
Weaknesses:
1. Inconsistent customer service: One comment reflects a negative experience where the barber was on the phone and did not acknowledge the customer. This highlights a potential weakness in the consistency of customer service, as it suggests that sometimes customers may not receive the attention they expect.
2. Reliance on word-of-mouth referrals: While Mills has a longstanding reputation and loyal customers, there is no mention of any online presence or marketing efforts. This could limit the shop's visibility and may hinder its ability to attract new customers who are not familiar with the area.
3. Mixed reviews on professionalism: One customer mentions that the barber's behavior was unprofessional. In a service-oriented business, professionalism is crucial, and negative encounters like this can deter potential customers and harm the shop's reputation.
4. Limited information on the shop's cleanliness or hygiene practices: None of the comments mention anything about the shop's cleanliness or hygiene practices. This may be an oversight, but it leaves questions regarding the shop's adherence to health and safety standards.
5. Lack of information on additional services and amenities: There is no mention of additional services or amenities offered at Mills Barber Shop. While this may not be a significant weakness, offering more services or amenities could attract a broader range of customers and create additional revenue streams.
In conclusion, Mills Barber Shop possesses several strengths, such as excellent barber skills, a friendly and caring atmosphere, competitive pricing, and strong customer service. However, there are also weaknesses to consider, including inconsistent customer service, mixed reviews on professionalism, limited information on cleanliness or hygiene practices, and a lack of information on additional services or amenities. By addressing these weaknesses, Mills Barber Shop has the potential to further enhance its reputation and attract a wider customer base.
Best TL Reviews
Mills is nice with the clippers. Friendly business, and cares about people. The area has gone downhill, but what can you do.. I recommend this place to anyone needing a pretty good haircut, at a price that can't be beat.
An absolute jem! Great guy, great cuts, great conversation, and great prices! Highly recommended this shop for anyone passing through. 10/10
Walked in spoke, no response. This gentleman was on the phone yelling about something never acknowledged me at all. I sat and waited a while but eventually left. Not worth your time. Very none professional.
‘ First impression is the last impression’
I came to cut my hair today with my 10 year old son.The guy ( Mill) look amazing human being. He treat us like his long known friends. I really like the way he talk as he cut hair.Price is one of the best price in town! He already became my best known barber now. I would recommend my friends, families and neighbors to stop by and experience the way I did today !
Great service took my grandson he cut his hair great for reasonable price and had toys that he let my grandson play with while waiting to get his hair cut and had a little horse for him to sit and grib his hands with What s awesome Barber see you again soon my friend
Very friendly atmosphere, quality old-time service at a good price.
Mills is the best barber in town! He has taken care of my family for 4 generations. He has a lot of skills, on top of being so patient and goes out of his way to deal with a toddler who is just screaming his head off while Mills is trying to cut his hair. And still my son came out with one good-looking haircut! He does have the best prices in town too!!
For as long as I live in the commonwealth of Kentucky, I will NEVER go to any other barber!!! Great haircuts at a fair price, and Mills is an awesome guy and is enjoyable to talk to. I remember when I moved here and was looking for a Barber, I saw a review that said he was "hands down the best barber in the south"
...well, as someone who lived in the north for many years, I can tell you he's by far better than any barber up there too so I guess that makes him the best barber in the country. There's very few (if any others at all) places like this where a man can get his hair cut like this. Thanks Mills, and keep doing what you're doing!!!!!!!
Mills Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 03:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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