Quick Facts About Perfect Nails
Strengths:
1. Professional service: Many customers have commented on the professionalism of the staff at Perfect Nails place. They mention that the staff does a great job with the services they provide, indicating that the technicians are skilled and well-trained in their craft.
2. Appointment management: Several customers appreciate that Perfect Nails place honors appointment times and doesn't overbook, ensuring that customers are serviced at the time they scheduled. This efficient scheduling system allows for a smoother and more organized experience for customers.
3. Friendly and welcoming atmosphere: Some customers mention that the staff at Perfect Nails place are friendly and make them feel comfortable and at ease during their visit. They appreciate that the staff engages in conversation and treats them as if they have known each other for years.
4. Variety of services offered: Customers praise Perfect Nails place for offering a wide range of services, including nail color, eyelashes, eyebrows, manicures, and pedicures. This allows customers to find all their beauty needs in one place, making it convenient for them.
5. Positive customer experiences: Some customers have had pleasant experiences at Perfect Nails place and have expressed their satisfaction with the service received. They mention specific technicians by name and commend their excellent work.
Weaknesses:
1. Poor customer service: One customer had a negative experience where they were not greeted or welcomed upon arrival and felt ignored and neglected during their visit. This indicates a lack of customer service and attentiveness on the part of the staff.
2. Rushed pedicure and poor longevity of gel polish: Another customer complained about their pedicure being rushed, leading to unsatisfactory results. The gel polish on their toenails started chipping off within a week, indicating that the quality of the service was subpar.
3. Language barrier: One customer mentioned feeling excluded when the staff spoke their language, which made it difficult for the customer to understand what was happening during the manicure and pedicure. This can create a sense of discomfort and detachment for customers who do not understand the language being spoken.
4. Lack of staff: A customer expressed dissatisfaction with the lack of assistance at Perfect Nails place, stating that there was not enough help available. This can lead to longer wait times and a rushed experience for customers.
5. Inconsistency in service quality: While some customers had positive experiences, others were disappointed with the overall quality of the service received. This indicates a lack of consistency in service delivery, which can be problematic for a beauty salon that relies on customer satisfaction and repeat business.
In conclusion, Perfect Nails place has several strengths that include professional service, efficient appointment management, a friendly atmosphere, a wide range of services, and positive customer experiences. However, there are also weaknesses to address, such as poor customer service, rushed services, a language barrier, a lack of staff, and inconsistency in service quality. These weaknesses need to be addressed to improve the overall customer experience at Perfect Nails place.
Best TL Reviews
Well I tried to use their services. I made an appointment and got there on time. I was not greeted, I was looked at as to why I was there, not welcomed in. To make a long story short, I was not taken care of, was waiting well over 30 minutes without explanation or apologies. I feel like if you didn't have the staff or didn't care about new customers over the clientele you spent more time talking to then helping all clients maybe you should schedule more appropriately.
My pedicure was rushed, the paint from my GEL PEDICURE came off within a week. Tech insisted that my toenails were the same length and clearly they weren’t. Horrible experience for the price.
Not enough help. When they don't want you to know what they're talking about they speaks their language. They use the "quick route" When doing manicures and pedicures no matter how much we are willing to pay. Their work is not worth the charge!
Great even brought a friend to get theirs done vu at station 6 is great 2/18
Jennifer is wonderful! All her staff sits and talks to you like they have known you for years and she does a wonderful job making me look beautiful!!
Professional! They do a great job with the service they provide
Their shop is not over crowded with ppl. When you make an appointment they service you at the time you set.
This place is great. They're extremely nice and do great work. No complaints at all. Excellent for nail color, eyelashes, eyebrows, manicures, pedicures, etc.
My favorite place in Georgia!
Jen, Vicky and Diamond are the best
Perfect Nails Info
Amenities
Accessibility
Amenities
Planning
Today
Opening Hours
Monday | Closed |
---|---|
Tuesday | - |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | Closed |
How to go there
Location
Places