Color

+1 734-240-0827

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Quick Facts About Color

Color Place is a beauty/accessory store that has received mixed reviews from customers. While there are several positive comments praising the prices, selection, and customer service, there is also one negative comment about a manager's behavior. Understanding these comments, let's analyze the strengths and weaknesses of Color Place.

One of the main strengths highlighted by customers is the pricing. Multiple comments mention that the prices at Color Place are great. This is a significant advantage as affordable pricing attracts customers and encourages them to make purchases. When customers perceive that they are getting a good deal on their purchases, they are more likely to become repeat customers and recommend the store to others.

Another strength mentioned is the variety of products available at Color Place. Multiple customers praised the store for having a huge selection of hair dye and hair accessories. This wide range of options caters to different customer preferences, allowing them to find exactly what they need. Offering a diverse range of products can enhance customer satisfaction, as they feel the store can meet their specific needs and preferences.

Customer service is another aspect that receives positive comments. Customers mention that the staff is nice, friendly, and genuinely cares about their hair needs. This personalized and caring service creates a positive shopping experience and fosters customer loyalty. Good customer service can differentiate Color Place from its competitors and contribute to customer retention.

Moreover, Color Place is praised for its selection of wigs and hair decorations. Customers appreciate the contemporary options available and enjoy the displays. This indicates that the store is on-trend and keeps up with current styles and fashion trends. Providing trendy and fashionable products can attract and retain customers, as they feel they are staying up-to-date with the latest trends when shopping at Color Place.

Additionally, Color Place is commended for its assistance in helping customers find the perfect wig for cosplay. The salesperson's excitement and helpfulness contributed to a positive shopping experience for the customer and her daughter. Going beyond the basic transactional service and offering personalized assistance and recommendations can create a memorable experience for customers and build a strong reputation for the store.

However, Color Place does have one significant weakness highlighted by a customer. The negative comment indicates that a manager was arrogant and refused to accept a return because the customer had opened the mascara and lipstick. This type of behavior can damage the store's reputation and lead to negative word-of-mouth. Customers expect fair and reasonable return policies, and instances like this can deter potential customers from shopping at Color Place.

In conclusion, Color Place has several strengths that contribute to its appeal, including affordable pricing, a wide variety of products, good customer service, trendy offerings, and personalized assistance. However, the negative comment about an arrogant manager highlights a weakness that could harm the store's reputation and customer loyalty. It is essential for Color Place to address this issue promptly and ensure that all staff members, especially managers, provide a positive and helpful shopping experience to every customer.

Best TL Reviews

I love coming here. They have great prices on everything and the people that work there are super nice. There is such a huge selection of anything you can think of for a beauty/accessory store. I mostly go for the awesome hair dye selection and hair accessories for my daughter.

Prices and variety were amazing and the staff was very nice as well. Very nice store!

The manager was extremely pompous and arrogant. I went to return some items and because I had opened the mascara and lipstick she wouldn't return the items. Now I'm stuck with two items I do not want or will use. I'm going to Try to get ahold of the owner. I've never been treated that way by a manager. EVER! This is bad for business. But since then I had spoken with the owner and she was extremely nice and apologetic the person was fired which I’m grateful for because ppl like that don’t need to work with the public..

I love this store if I could give it more stars I would. The customer service is great, she genuinely cares about your hair. Everytime I go there I’m satisfied & prices are cheap!!!! Never discontinue this store lol

A wonderful selection of wigs and contemporary hair and head fashions. Jewlery and other hair decorations are available. I enjoy their displays.

I just love this place. Great prices and fantastic products and service. I can't wait to go back and pickup some more hair pieces!!!

Customer service excellent!

We went in to get my daughter a wig for cosplay and they had a huge assortment and when the nicest sales lady found out what we were doing she got excited and helped us find the perfect wig, my daughter had such a good time - we bought 2! I highly recommend coming here!