Quick Facts About Majestic Nail & Spa
After analyzing the comments provided, the following strengths and weaknesses of Majestic Nail & Spa can be identified:
Strengths:
1. Reasonable pricing: According to one reviewer, the salon offers reasonable pricing, which is a positive aspect for customers seeking affordable nail services.
2. Artistic nail designs: The salon is praised for their ability to create intricate and visually appealing nail designs, including nail art and ombre styles. This demonstrates the skill and creativity of the nail technicians.
3. Clean and welcoming atmosphere: Many reviewers commented on the cleanliness and welcoming atmosphere of the salon. This suggests that the salon maintains a high level of cleanliness and creates a comfortable environment for clients.
4. Attentive and friendly service: Some reviewers mentioned receiving attentive and friendly service from certain nail technicians, such as Johnny. This indicates that the salon values customer satisfaction and strives to provide a positive experience for their clients.
Weaknesses:
1. Inconsistent service quality: One reviewer mentioned experiencing inconsistent service quality from the nail technicians. They stated that their nails turned out thick and uneven, despite requesting specific instructions for their manicure. This suggests that there may be a lack of attention to detail or inconsistency in the skills of the technicians.
2. Communication issues: Several reviewers mentioned that the nail technicians at Majestic Nail & Spa converse in a language other than English. While this may not be an issue for some customers, it could be perceived as a barrier to effective communication and understanding for others.
3. Temperature issues during pedicure: A reviewer mentioned encountering lukewarm water during their pedicure session, despite requesting a higher temperature. This indicates a potential issue with the salon's pedicure services, as they were not able to meet the customer's preferences and provide a comfortable experience.
4. Uncomfortable pedicure chairs: One reviewer expressed dissatisfaction with the quality of the pedicure chairs, stating that they felt like being on a vibrating phone rather than a massage chair. The chairs also automatically turned off after a short period of time, requiring constant restarting. This suggests a need for the salon to invest in updated and comfortable pedicure equipment.
5. Questionable pricing practices: A reviewer mentioned feeling taken advantage of by the salon, as they added extra charges for services that were initially requested. This indicates a potential issue with the transparency and honesty of the salon's pricing practices, which can lead to dissatisfaction among customers.
In conclusion, Majestic Nail & Spa has some positive aspects such as reasonable pricing, artistic nail designs, and a clean atmosphere. However, there are also identified weaknesses including inconsistent service quality, communication issues, temperature problems during pedicures, uncomfortable pedicure chairs, and questionable pricing practices. These weaknesses should be addressed by the salon in order to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
This was my first visit to this salon. My mom, grandmother, and I were getting our nails done for my mother’s wedding. The place is nice. It was my first time getting French nails, and the guy who did them did fine. When it came to my pedicure however, I asked the lady if I could get it hotter because the water was barely lukewarm. At first she wanted to argue with me and said that the water was already hot. It took a few minutes of me arguing with her before she put more water in my bath, and even then it was just barely warm. Once it came to paint my nails I asked her for black with sparkles. When she was putting on the sparkles she tried to assume I only wanted my big toe with the sparkles instead of all of my toes because SHE thought it looked better that way. I only went along with it after my mom also thought that one toe was better than all of them being sparkly. The pedicure chairs aren’t the best either the vibrate but it feels like I’m sitting on a big phone going off, instead of feeling like a massage chair. The vibration was all in the bottom and not in the back. I also had to constantly cut the chair back on because it would go off after less than 10 minutes. I don’t know where they got these chairs but the need to go in the trash. The total for the 3 of us came to $310. We will never come back again! We told them when we walked in the door what we wanted and they took advantage by adding extra charges when asking us for stuff we originally wanted.
I love this place, I relocated and found it hard to get the right nail salon. They are reasonable on pricing, and the work speaks for itself. My daughter also uses them and she is into nail art, they also have a lady that does the best eye brow. I highly recommend them.
After going to my normal spot and it being closed I searched and chose here after reading reviews. I asked Johnny and Jodi to help me achieve a specific look and they tried it! The marron to black ombre. Very clean store, wonderful conversation, and amazing atmosphere. I have never been so happy with my nails before! Thanks Johnny and Jodi, I'll definitely be back!
My 1st time in a nail salon. Johnny was very nice to me. Especially when I told him I've never gotten the new kind of nails. He kept checking on me just in case I fainted (lol) or wasn't happy with the nails. The salon itself is very welcoming, it's clean and homey ????. Also, it's not very loud. They do talk in their language, which I don't really mind or care for, but they are not loud. Hallelujah.
Tip: Get an appointment.
Having only been here once, I'm a little reluctant to give five stars, but I can't give half stars, so I'm rounding up. My only complaint is the soft airy canned music.
I had them remove an old (thick) SNS application and apply a new SNS polish. This is the prettiest job I've had done since I've been in Georgia (two years). She took her time, but didn't waste mine. She did an impeccable job making my nails look neat, and even. To boot, my nails look like MY nails--not like acrylics! All of this and even with a tip it was cheaper than any other application I've had here before the tip. While I was in the salon, I caught bits of conversations that made it evident they have a lot of repeat customers. I get it, and I'll definitely be back.
SNS /Gel
Went for a set of gel nails. Told her I didn't want tips but want my nails just a bit longer than my natural nail. The first thing done was cutting my natural nail. Tech started with one powder and switched after 2 nails. Skipped steps on some nails and got up several times. Did 4 coats on one hand and 2 on the other. Nails were thick and very uneven after asking her to fix them twice I gave up. Had to even them myself at home and now they're shorter than when I started. Was looking for a place to have my nails done before my wedding, glad I decided to shop around. 2 stars because at least my feet were nice. My daughters nails turned out fine, I was very disappointed in mine, it's been years since I afforded myself the luxury. Open to any recommendations but I won't go back to majestic.
My experience was awful the same girl I had last time cut my finger till it bleed. The pain was hurting so bad. Came I'm today she did the same thing, this time it was two finger. I still had to pay full price after what she had done. I even gave her a 5.00 tip I don't know if I will ever return. My pedi was great ????.
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Majestic Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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