A Q Beauty Supply

+1 816-761-8815

8708 Blue Ridge Blvd, Raytown, MO 64138 United States of America

Open Today: -

Quick Facts About A Q Beauty Supply

A Q Beauty Supply Place has both strengths and weaknesses based on the comments provided.

Starting with the strengths, one comment highlights that the workers at this location are always friendly and helpful. This is an essential strength for any retail business, as it ensures that customers feel welcomed and supported throughout their shopping experience. Additionally, another comment mentions that the store has a good variety of hair products and offers a selection of headbands that other hair stores may not have. This indicates that the store is able to cater to a diverse range of customer needs and preferences, offering convenience and variety in its product offerings.

Furthermore, one commenter states that A Q Beauty Supply Place is one of their favorite hair stores. This indicates that the store has been successful in building a positive reputation and loyalty among its customers. A loyal customer base is invaluable for any business and can contribute to long-term success.

However, there are also some weaknesses that have been highlighted in the comments. One recurring issue mentioned is poor customer service. Multiple commenters mention that the employees are rude and unhelpful. They state that the employees do not leave their positions behind the counter to assist customers, which demonstrates a lack of willingness to go above and beyond to provide customer support. This weakness indicates a potential lack of training or emphasis on customer service skills within the store.

Additionally, one comment accuses the store of racist treatment towards black customers. The individual states that they were yelled at and treated disrespectfully during their shopping experience. This is a significant weakness for any business, as discrimination and racism are unacceptable and can severely damage the reputation and credibility of the store. Treating customers with respect and dignity is vital for creating a welcoming and inclusive shopping experience for all customers.

The comments also mention issues with store overcrowding. Multiple customers express concern about the safety of the store and suggest involving the fire department to ensure the safety of patrons. Overcrowding can create a chaotic and uncomfortable shopping environment, potentially leading to decreased customer satisfaction. Therefore, the lack of adequate space in the store is a weakness that may need to be addressed.

Furthermore, one customer shares a negative experience where they were ignored by the staff while waiting to purchase a wig. This indicates a lack of attentiveness to customer needs and a failure to prioritize providing assistance when it is required. Neglecting customers' needs and not addressing their concerns in a timely manner can result in lost sales and disappointed customers.

Lastly, one comment mentions a rude employee who rushed the customer and potentially followed them out of the store. This behavior is unprofessional and detrimental to the overall shopping experience. Customers should feel comfortable and respected when shopping, and any negative encounters with staff can significantly harm the store's reputation.

In conclusion, while A Q Beauty Supply Place has strengths such as friendly workers, a good product variety, and loyal customers, it also has weaknesses in terms of customer service, potential racist treatment, overcrowding, and negligent staff behavior. These weaknesses need to be addressed and improved upon in order to provide a positive and inclusive shopping experience to all customers.

Best TL Reviews

I WOULDN'T RECOMMEND THIS STORE TO NO ONE!! the employees here are so rude, if needing help they would direct you from behind the counter instead of coming down from the counter to give the help that you need. two thumbs down for me the owner needs to teach his employees some customer service skills cause they failed the class.

Do not spend your hard earned money with racist who treat their black customers like criminals. I went in the store with my 73 year old mother in law to purchase some hair supplies. The lady behind the counter with the short blonde hair stared at us the whole time and yelled at us like we were children. I am a practicing attorney and have the means to buy anything I want and sure has hell will not tolerate being talked to like a child! She can go to hell. I sure won’t be back. I’d rather spend my money at a black owned store where they treat the customers with respect. I refuse to spent my hard earned money with people that come into our community to earn a living but look down their nose at us and treat us like dogs.

One of my most favorite hair stores

Overcrowded, they need to get the fire department to ensure the safety of the patrons. The isles are crowded!

Went in to purchase a wig. The lady spoke to me when I came in. Went to the counter where you look at wigs. Waited 15 minutes no one ever helped me. She looked my way several times but never help me. I left. Will never go bk. That's not okay. You acknowledge me but then won't help me?? No thank youuuu!

The workers at this location is always friendly and helpful.

Very nice hair store pretty good variety of hair products. I love to come here for there selection of head bands something i wish other hair stores would have. I would recommend this store to my family and friends.

Black lady that works here is rude. She was rushing me out of the store and acted like she was following me out of the store ( idk if she was tryna get physical or not) but because of her I’ll never do business here again. Nobody wants to be rushed while shopping and hearing a worker complain about waiting on a customer. When you work in retail sometimes you have to wait on customers.