La Vie Nail Spa

+1 916-725-0154

7301 Greenback Ln, Citrus Heights, CA 95621 United States of America

Open Today: -

Quick Facts About La Vie Nail Spa

La Vie Nail Spa has received both positive and negative feedback from customers. In order to assess the strengths and weaknesses of the place, we will analyze the comments provided.

One of the strengths highlighted by customers is the accommodating and friendly staff. Several commenters mention that the employees at La Vie Nail Spa are nice and provide excellent service. This is a crucial aspect of a nail salon as it contributes to the overall experience and customer satisfaction.

Another strength mentioned by customers is the quality of manicures and pedicures. Many customers praise the outcome of their nail services, stating that they received exactly what they asked for and that the nails looked great. This indicates that the nail technicians at La Vie Nail Spa are skilled and capable of delivering satisfactory results.

In terms of weaknesses, a recurring issue raised by customers is the poor customer service. One customer reported that they experienced an injury during a procedure, but when they asked for a refund, they were refused. Another customer felt rushed and unsatisfied with the service received. These comments suggest that there may be a lack of customer-centeredness and empathy within the establishment.

Another weakness identified by customers is the inconsistency in the quality of services. While some customers had positive experiences with their manicures and pedicures, others were disappointed by the overall outcome. Complaints included nails not being done up to the cuticle, paint chipping, and nails feeling loose. The lack of consistency in service quality can be detrimental to the reputation of a nail salon and may result in customer dissatisfaction and negative reviews.

One customer also mentioned that the nail polish used on their nails and toes was old, and the design on their toes fell off shortly after leaving. This suggests a need for quality control and ensuring that the products used are in optimal condition to avoid such issues.

Price was also a concern for some customers. One customer mentioned that the prices have increased, while another felt that they did not receive value for the amount paid. This indicates that there may be a need for fair pricing and ensuring that the services provided justify the cost.

On the positive side, customers appreciated the aesthetic aspects of La Vie Nail Spa, such as the comfortable chairs and tropical theme. The presence of these elements contributes to the overall ambiance and can enhance the customer experience.

In conclusion, La Vie Nail Spa has strengths such as accommodating staff, good quality manicures and pedicures, and a pleasant ambiance. However, weaknesses include poor customer service, inconsistency in service quality, issues with product quality, and concerns about pricing. These areas of improvement should be addressed by the establishment in order to enhance customer satisfaction and overall success.

Best TL Reviews

My skin on my eyebrows was completely ripped off and 3 days later I am now scabbed. I called to ask for a refund and they told me no. I also asked for only gel to be put on my nails and I was charged for both a manicure and gel. There are too many nail salons in Sacramento. Please don't go to this one. You'll be sorry!

Went in as a walk in and everyone was great and accommodating. Spent 3hrs getting a pedicure and acrylics. The pedicure was great, only wish that he would have massaged and used the hot stones more and let the wax sit longer otherwise it was great. He did hit my big toe when putting on my sandles and i did not notice until i went home that the polish was off.

Now my acrylics is another story, at the time while getting them done i kept pointing out things to fix but it was too late she already ruined my nails. She did not go all the way up to my cuticle and did not see the sides of nail until i pointed out that she missed both sides of every nail. I left irritated and annoyed but did not want to cause a scene. The side by side picture was taken as soon as i got home. The rest are taken today 10 later. My nails now look even more horrible. They look like i attempted to do my own nails. They look extremely grown out. Paint is chipped on every nail. My nails feel loose and will probobly fall off in less than a week. If I would have known the quality I was getting I would habe never stepped foot in there and wasted 80 bucks on me time. And even more so, im embarrassed to let anyone see my nails cause they look like garbage.

Very nice people and do an excellent job with manicures and pedicures! Took their time to make sure it was the best!

We did a drop in, a fill for me and a gel manicure for my daughter. They seemed a little bit uncertain when we showed them pictures from Pinterest of what we wanted but they were able to make it happen and did a great job quickly and with a smile!

Update 10/18: They have done a great job so far with ongoing Pinterest challenges. I'm in love with the mood color changing polish, it's gorgeous in all stages cold, warm or in-between.

This was my first experience at La Vie, & I was very apprehensive bc it's been an extremely long time since having my nails done. Fortunately the staff & my entire experience was great. The woman (Susan) that did my nails gave me just what I asked for, & did a beautiful job. The prices are reasonable as well, I paid $40 ($45 w tip) for a full set w gel polish. I will definitely be returning to

La Vie & would highly recommend giving them a try.

Susan did a fantastic job! It was my first time here, and she did exactly like I asked. Just like the picture I showed her. Very friendly, clean, and professional. I'll definitely be back and will ask for Susan again.

I have been a customer for awhile but my last experience was not a good one at all. The nail polish used on my nails and toes were old plus, design on toes fell off before got out the door good. Not to mention my nails and toes needed to dry longer but because it was closing time they wanted me out the door after paying $74.00 that was a pedicure and manicure only plus, their prices have increased. I would not recommend for what charging not worth the money Paid! I want REFUND!

This place is great from the time you walk in you are greeted and assisted. Lots of comfortable chairs and it's tropical in there too the theme. A free drink and great service. The manicure was great and the pedicure was amazing and I had some kind of gushy jelly stuff instead of water which felt amazing! I would highly recommend this place.