LiLy Nails and Spa of Altamonte Springs

+1 407-725-7473

851 W State Rd 436 #1009, Altamonte Springs, FL 32714 United States of America

Open Today: -

Quick Facts About LiLy Nails and Spa of Altamonte Springs

Lily Nails and Spa of Altamonte Springs has received several positive comments from customers, highlighting the strengths of the salon. These strengths include promptness, friendly and knowledgeable staff, attention to detail, quality services, and a clean and relaxing environment.

One customer mentioned that they had an appointment at 5 pm and were seated right on time. This indicates that Lily Nails and Spa values punctuality and strives to provide timely service to their customers. Another customer praised the owners, Kim and Justin, for their friendly and welcoming nature. They mentioned that the duo takes care of customers with great detail, indicating that they prioritize customer satisfaction.

Several customers also mentioned the knowledge and conversation skills of both Justin and Kim. This shows their ability to engage with customers on different topics, making the experience more enjoyable. One customer even mentioned how surprised they were to have so much fun while getting their nails done. This indicates that the salon provides a pleasant and friendly atmosphere.

The quality of the services provided by Lily Nails and Spa was also praised by customers. One customer mentioned that their feet felt amazing after a pedicure, indicating that the salon provides a high-quality pedicure experience. Another customer mentioned that they had their first pedicure in a long time and the experience was incredible. This suggests that the salon is able to cater to a variety of customer needs and can provide excellent services for both regular and infrequent customers.

The cleanliness and relaxation of the salon were also mentioned by customers. One customer mentioned that the salon was very clean, quiet, and relaxing. This indicates that the environment of the salon is conducive to relaxation and provides a pleasant experience for customers.

While the comments mostly highlight the strengths of Lily Nails and Spa of Altamonte Springs, there were a few weaknesses mentioned as well. One customer mentioned that they discovered a price discrepancy when they received the bill. They were charged extra for color on their manicure, which they found surprising as they had never encountered such a charge before. This suggests a lack of transparency in the pricing structure of the salon, which may lead to customer dissatisfaction.

Another customer mentioned that they had a negative experience when they walked into the salon without an appointment. They were turned away without any effort to accommodate their visit. This lack of customer service may be off-putting to potential customers who value flexibility and convenience.

In conclusion, the strengths of Lily Nails and Spa of Altamonte Springs include punctuality, friendly and knowledgeable staff, attention to detail, quality services, and a clean and relaxing environment. However, the salon may need to address issues related to pricing transparency and customer service in order to improve its overall customer experience.

Best TL Reviews

After trying a few places, stumbled upon Lily Nails and Spa. Kim &Justin are a great duo and take care of you with the greatest detail. My appointment was at 5pm and I got seated at 5pm- super punctual. Happy with the work I had - regular Pedi and gel Mani. They are very friendly, had a great conversation with both of them (contrary to other salons where you never know what the conversation is about). Both, Justin and Kim are very knowledgeable on different topics and it was a pleasure not only to get pampered but talk to them as well. Who knew getting your nails done can be such fun! Definitely recommend!

Justin and Kim are awesome. I had my first pedicure in a long time. The whole experience was incredible and my feet feel like a million bucks. Thank you both. I will definitely be coming back.

I had a manicure and pedicure. Kim took out some ingrown that I didn’t even know were there, though wow this could be my new place . However I was a little shocked when my bill arrived, I went to pay they have manicure listed at 15$ however when u pay its 20$ I asked about price difference and Kim stated that’s for regular manicure with no color! I have been getting manicures for over 30 years I have never heard of such a thing they are now charging u extra for color I mean isn’t that part of a manicure?? I chose this place because of the reviews I was a little skeptical because they were from a year ago and stars they are under new management. I went in they were empty not one client makes me think might be because of their hidden fees! 5$ doesn’t make or break a person it’s the principle and honesty, won’t be my new spot.

I needed to go to a good nail shop and I was highly recommended to come to Lily nails and spa of Altamonte. My eyebrows are on point thanks to Kim. My feet and hands look amazing again. Very friendly, professional and they make you feel at home.

I REALLY wanted to like this place!!! Read all the wonderful reviews and after much hesitation I decided to stop in to ask for a full set:

He asked if I had an appointment, I said no, he said I don’t time for you today. Which I totally get but didn’t ask would you like to schedule an appointment, can you come back later (I walked in at noon), nothing. I said okay sorry bye and he said bye. Lol I will not be going back. I don’t have time for them either. On to the next.

Kimloan and Justin were so nice and did a great job on me and my friends nails! Will definitely be going back.

I'm visiting family in Orlando and saw the great reviews about Lily Nails and WOW, Justine and Kim are true artists. The location was 6 mins from my hotel, the salon is very clean-quiet-relaxing, my pedicure experience was divine and my Gel French manicure... um um um, lovely... Definitely the nail salon to come to if you're near the Orlando area. Thanks J&K for the lovely experience....

I loved getting my nails done here. The owners are extremely welcoming and kind! Not to mention this is my favorite set of nails I have ever had. They are very talented. Ill definitely be going again.