Quick Facts About Duci Nails
Duci Nails is a nail salon that has received a mix of positive and negative comments from customers. In order to provide a comprehensive analysis of their strengths and weaknesses, the comments will be examined and categorized accordingly.
Strengths:
1. Friendly and Helpful Staff: Multiple customers mentioned that the staff at Duci Nails were friendly and accommodating. This positive customer service experience can create a welcoming atmosphere and encourage customers to return.
2. Clean and Comfortable Environment: Several comments noted that the salon was clean and well-maintained. A clean environment is crucial for maintaining hygiene standards and ensuring customer satisfaction.
3. Polite and Accommodating: Customers appreciated the staff's politeness and patience, especially when it came to indecisiveness or changing nail designs. This flexibility can be seen as a positive attribute by customers, enhancing their experience.
4. COVID-19 Safety Measures: One customer specifically mentioned that the salon followed COVID-19 protocols correctly, with two nail technicians serving two customers. This attention to safety can give customers peace of mind during their visit.
5. Skillful and Artistic Services: Some customers praised the owner or specific technicians for their artistic abilities and nail craftsmanship. This talent can be a strength for the salon, attracting customers who appreciate quality work.
Weaknesses:
1. Inconsistent Nail Shapes: A customer expressed dissatisfaction with the inconsistency of nail shapes, highlighting that not all nails were the same. This inconsistency can be seen as a weakness, as customers typically expect uniformity and precision in nail services.
2. Poor Nail Design Execution: One customer posted pictures of the nails they received, expressing disappointment in the design execution. This suggests a potential weakness in the salon's ability to meet customers' specific design requests and deliver desired results.
3. High Prices: A couple of customers mentioned dissatisfaction with the price they paid for their services. One customer paid $65 for a new acrylic set and expressed disappointment with the outcome. Another mentioned paying over $100 for nail services and deeming it a waste of money. High prices, especially when combined with subpar results, can deter potential customers from returning.
4. Rude Staff and Discrimination: Unfortunately, one customer reported experiencing discrimination and poor treatment from a male nail artist. This negative interaction can significantly impact a customer's perception of the salon, leading to loss of business and reputation damage.
5. Inaccurate Billing: One customer claimed that they were charged more than they should have been and discovered a significant decrease in their card balance after visiting the salon. This issue with billing accuracy can undermine the salon's trustworthiness and credibility.
In summary, Duci Nails possesses strengths such as friendly staff, cleanliness, customer accommodations, COVID-19 safety measures, and skillful services. On the other hand, they face weaknesses in inconsistent nail shapes, poor design execution, high prices, reports of rude staff, discrimination, and potential billing inaccuracies. These strengths and weaknesses should be considered by potential customers when deciding whether to visit Duci Nails.
Best TL Reviews
My daughters and I went for pedicures after a friend recommended Duci Nails. The owners were so friendly and helpful, and it was very clean and comfortable there. We will definitely return. It was a great experience.
Friendly staff and nice store. I wouldn't get a full set again(pics explains) but they did a good pedicure
(Forgive my nail growth) Not the best not the worst. I wanted almond shape nails plain black (I later changed my
Mind and added the red which I like a lot) I got more of an oval shape. I’m not too mad. The points are different for each nail but they were on the cheaper side of things for a full set on tiny nail beds. They were very polite and fluid with my indecisiveness. Which I appreciate. I would probably go back for a polish or a pedi!
Went cause I had the time and really wanted my nails done. Reviews seemed okay. I got a new acrylic set and was ultimately disappointed with how the came out (see pictures) and the price (65$ without tip). Not one nail shape was the same, the hearts were uneven and sad. I had a lot of my nail sticking up underneath my acrylic. I personally won't be returning. I will say that the space was very clean and the techs were very kind.
Kayla me Sean were friendly. The shop was clean and they covered the covid protocol perfectly! 2 nails tech 2 customers. It was a very relaxing time. My nails look great Kayla did awesome on my daughters nail design! Definitely I found my forever nail salon home
The owner does a amazing job he is a true artist. Just make sure you show up on time and I recommend making a appointment. They work with you if you have a design in mind.
Absolutely horrible nail results. I asked for the picture below and walked out with a picture following. I can’t even believe I wasted three hours of my life at this salon and paid over $100 for these and a terrible pedicure. Never come here.
My friend and I decided to go get our nails done yesterday. We decided to go to Duci Nails, it was picked up and organized in the salon. I had a female nail artist and my friend had the male. The female nail artist, didn’t get to catch her name, was extremely nice and did my nails fantastic. However, the male artist was very rude. My friend who is biracial was treated terribly there. The male artist would raise his voice and wouldn’t let her pick out the color she wanted. He did her acrylics and then let the female artist polish them. When my friends nails were not even dry yet, he yelled “You’re Done” and turned off her LED light. We both ignored it and continued to check out and leave. I had paid 95$ for both of the sets. I had 118$ on my card. Today I called to see how much I had on my card, I had $2. I did not go anywhere or spend anything after the nail salon. I will not be going back to this salon ever.
Place Pictures
Duci Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended