Quick Facts About Nirvana Nails & Spa
Nirvana Nails & Spa has received mostly positive comments, but there are also a few negative ones. In order to evaluate the strengths and weaknesses of the place, we will analyze each comment and highlight the key points.
Starting with the positive comments, one customer expressed their desire to leave 10 stars, indicating a highly satisfactory experience. They praised the caring and attentive staff who listened to their needs and provided great advice. This demonstrates that the employees at Nirvana Nails & Spa are skilled at understanding and fulfilling customer requests. Another positive comment highlighted the friendliness and talent of the staff, suggesting a positive atmosphere and skilled nail technicians. A customer also mentioned the owner, Mrs. Angie, and her son David, as welcoming and providing excellent pedicures and manicures.
Furthermore, one comment specifically mentioned La, a manicurist, as the best they have ever had. The customer appreciated the attention to detail and patience shown by La. This demonstrates that Nirvana Nails & Spa hires experienced and meticulous professionals who are able to provide exceptional service. Another customer mentioned enjoying mommy-daughter days at the salon, indicating a family-friendly environment and services that cater to both adults and children.
Now let's address the negative comments, as they reveal some weaknesses of Nirvana Nails & Spa. One customer expressed disappointment with the lack of greetings from the staff. Although the service was good, the customer found this aspect to be off-putting. This suggests a potential area for improvement in terms of customer service and creating a welcoming atmosphere. Additionally, a customer mentioned that their nail technician was sweet but lacked experience. This implies a potential inconsistency in the skill levels of the technicians employed by the salon.
Moving on, a negative comment highlighted issues with cleanliness and hygiene. The customer noted that the technicians did not switch out their tools or clean their stations before seeing them. They even mentioned being surrounded by nail filings from a previous client, which they found disgusting. This raises concerns about sanitation practices at Nirvana Nails & Spa and emphasizes the importance of maintaining a clean and hygienic environment. Another customer mentioned receiving a sloppy gel manicure that left their nails damaged. They also observed the owner speaking harshly to other clients and staff members, suggesting a potential issue with professionalism and communication within the salon.
In conclusion, Nirvana Nails & Spa has several strengths, including caring and attentive staff members who provide great advice, skilled technicians who pay attention to detail, and welcoming owners who offer excellent pedicures and manicures. However, there are also weaknesses that need to be addressed, such as the lack of greetings from the staff, potential inconsistencies in technician experience levels, cleanliness and hygiene concerns, and issues with professionalism and communication. By addressing these weaknesses, Nirvana Nails & Spa has the potential to further enhance their customers' experiences and maintain their positive reputation.
Best TL Reviews
Wish I could leave 10 stars! Everyone who works here is amazing, they were so caring about what I wanted and listened to everything and gave great advice. Go here for all your nail needs !! I was out of town guests and wish I had them at my home town. It was awesome experience!
Always a great experience with Nirvana Nails!! The staff is friendly, talented an eager to please there clients, regular and walk-ins. Though for less wait time I suggest an appointment. Their all awesome if you see Ms. Angie, David, Lex, Lisa; are Maria you can’t go wrong.
Wonderful staff! I won’t go to any other place!
My daughter absolutely loves our mommy daughter days here!!
Wonderful place!
Mrs. Angie the owner and her son David. Welcoming and great pedicure and manicure.
I have been getting my nails professionally done for about three years. I can honestly say this is THE BEST manicure I have ever had. My manicurist name was La and he was great. Took his time to make sure my dip was exactly right. The staff is very patient and they pay attention to the details. I will definitely return!
I've been here many times.. they hardly greet you.. which I don't like , but if service is good, I can overlook.. today I went in at 5:15 .. I didn't realize they closed at 6.. I heard one of them say sarcastically, they love when ppl come in at closing. That made me feel really welcomed... not!!
The nail tech I had was very sweet but not very experienced..
I don't think I'll go back anymore.
Terrible experience. It probably depends on your technician, but I had the owner and my mom had someone else. They both didn't bother switching out their tools or wiping down their stations before seeing us. My arms and hands were surrounded by the nail filings from a previous client. Absolutely disgusting. My mom recounted a similar situation at her station. He used a drill on my nails when I didn't even have nail polish on to begin with- since I rarely get my nails done.
My actual gel manicure was sloppy and it looked like I had fat marshmallows oozing off of my nails. When I made a comment about the look of it, the owner blamed me for moving my hand while it was in the UV box, but I had held them still. I observed him speak harshly and disrespectfully to other clients and his staff. One staff member gave me an apologetic look. I felt bad for the business environment- it did not seem like a pleasant place to work. Based on the other reviews, I am betting I just caught them at a particularly stressful time.
I paid and immediately left to go to a salon across the street to have my gel nail polish removed. My nails were damaged severely because of this experience and it will take a few months to get them healthy again. I was very disappointed.
STOP RIGHT HERE! I have ingrown toenails and a hairy face. I have been going here for pedicures and they are hands down the best , do not listen to podiatrists and have them cut your nail - this place knows how to treat them AND you come out of the experience with beautiful feet. I decided to skip driving to Mobile and have them wax my face, let me just say that was the best decision I have made in a while. My brows look better than ever and she made sure to cool my face with gel before I left. Tip these ladies very well. I never give such a good review. Well done!
Nirvana Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
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| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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