Lavish Nails and Spa

+1 407-601-1343

1486 N Mills Ave #100, Orlando, FL 32803 United States of America

Open Today: -

Quick Facts About Lavish Nails and Spa

Lavish Nails and Spa has received a mix of positive and negative reviews, which allows us to evaluate its strengths and weaknesses. Below is an analysis of the comments provided and their implications for the strengths and weaknesses of the establishment.

Starting with the strengths, several customers highlighted the gentle, kind, and helpful nature of the employees at Lavish Nails and Spa. This suggests that the staff possesses excellent customer service skills and creates a welcoming and friendly atmosphere for clients. The positive feedback also indicates that the employees provide great advice on nail care, which can be seen as a strength in terms of knowledge and expertise.

The cleanliness of the salon was another strong point mentioned by customers. A clean and hygienic environment is crucial in a nail salon, as it instills trust and makes customers feel comfortable during their treatments. The positive comments about the cleanliness of Lavish Nails and Spa indicate that they prioritize maintaining a sanitary space, which is a definite strength.

The quality of the services provided at Lavish Nails and Spa received positive remarks as well. Customers mentioned that they received great pedicures and manicures and were satisfied with the results. This suggests that the salon employs skilled technicians who are capable of delivering high-quality work. The positive feedback regarding specific technicians, such as Kim and Mandy, reflects their competence and expertise, further adding to the strengths of the establishment.

On the other hand, there are some weaknesses that can be inferred from the negative comments. One customer expressed dissatisfaction with a nail technician named Henry, citing poor execution and incorrect nail design. This points to a potential inconsistency in the level of skill among the technicians at Lavish Nails and Spa. While some customers had positive experiences with specific technicians, this inconsistency suggests a weakness in the overall execution of services.

Another significant issue raised by a customer was regarding the peeling of gel polish, both on the feet and hands, shortly after the treatment. This demonstrates a weakness in terms of the durability and longevity of the products used by Lavish Nails and Spa. Customers expect their gel polish to stay intact for a reasonable amount of time, and the issues reported indicate a potential flaw in the application or the quality of the products used.

The negative comments also pointed out issues with time management. One customer expressed frustration with the length of time it took to complete a mani/pedi, highlighting a two-hour duration. Delays in service can negate the positive aspects of a salon experience, as customers value efficiency and promptness. The mention of polish peeling off the next day further adds to the weakness in terms of service durability.

Lastly, a customer complained about overcharging. While this comment may not directly reflect on the quality of the services provided, it suggests a weakness in the administration or payment processes of Lavish Nails and Spa. Such issues may erode customer trust and negatively impact the overall reputation of the establishment.

In conclusion, Lavish Nails and Spa exhibits strengths in terms of excellent customer service, a clean and hygienic environment, and skilled technicians who provide high-quality services. However, weaknesses can be identified in terms of potential inconsistencies in skill levels among technicians, issues with the durability of gel polish, time management, and potential problems with billing and payment processes. Addressing these weaknesses could help elevate the overall customer experience and reputation of Lavish Nails and Spa.

Best TL Reviews

This was one of the best nail salons I have been too. They are so gentle, kind, helpful. They are very honest and give great advice on how to care for your nails. I am from Vegas and when I come back to Orlando I will be coming back here. Thank you for making my daughter and myself feel so welcomed.

We were on vacation in Orlando and found this place on google, never know what your going to get but it was awesome! The shop is super clean and very nice, the employees weee great we got 4 pedicures the peppermint one for $36 it was well worth it they did a great job

I am so impressed. The ladies were super sweet and considering they were juggling clients, I am over the moon. They gave me exactly what I asked for and more. It’s a shame I’m not from the area, I’d be coming here all the time!

I had literally the worst experience at this nail salon. Henry did a poor job, was not what I asked for so I asked him to fix it but 5 of the nails were so crooked they couldn’t be fixed. I paid $60 for a pedicure and gel polish and the next day my feet were hard and the gel polish was already peeling. Henry agreed not to charge me for the nails but when I went back a few days later and checked my acct, they overcharged me $105 which was $60 more than what I signed for.

Let’s start with the pedicure chairs they have… AMAZING! I have been to some places that have chairs that make you feel like a very well shaken martini, but these actually have you feeling very relaxed.

Okay, now to the actual nails, Kim was my technician and she was awesome! Great dip manicure and gel pedicure!

I love the way that Mandy works! I go every month

I did my gel manicure and change the gel on my toes. Same day (10/23/2021) same day I had to go back to fix the gel on my right hand because they were getting bubbles. This morning (10/26/2021) the gel on my toes started to come off too! They fixed the one for my right hand but seriously ???? this is NOT supposed to happen! Not going there again.

I wanted to love this place… but it took 2 freaking hours for them to complete a mani / pedi!! (No wait time either). Maybe the tech was new. But I was itching to get out of there ASAP!! Polish started peeling off the next day. Everyone was nice. Place clean. Waste of time.