Quick Facts About Nail Bar Blacksburg
Nail Bar Blacksburg place has received a mixture of positive and negative comments from customers. In order to assess the strengths and weaknesses of the salon, the following analysis will focus on several key aspects: service quality, professionalism, pricing, ambiance, customer experience, and customer satisfaction.
Starting with the strengths, many customers praised the excellent service they received at Nail Bar Blacksburg place. One reviewer stated that they always have the best service and have never had a bad experience in the three years they have been going there. This indicates that the salon has consistently provided high-quality service and customer satisfaction. Another positive comment mentioned the professional and pleasant service they received, specifically highlighting the nail technician's skills and massage techniques. These positive experiences reflect the salon's commitment to delivering a high level of service and pampering to its customers.
In terms of pricing, one customer mentioned that they had received a great classic gel manicure for $35. This indicates that the salon offers competitive pricing for its services, making it an attractive option for customers looking for affordable nail treatments.
Cleanliness and hygiene are essential aspects of any salon. Nail Bar Blacksburg place received positive feedback regarding its cleanliness, which was mentioned in a comment giving the salon a one-star rating. The clean environment is a strength of the salon as it ensures that customers feel comfortable and at ease during their treatments.
The salon's receptionist, Tyler, received praise for being pleasant and efficient. This showcases the professionalism of the staff and their ability to provide good customer service from the moment customers walk in the door.
Moving on to the weaknesses, there were several negative comments that highlighted specific incidents and issues that customers encountered during their visits. One customer expressed disappointment with their nails, stating that they had asked the technician to even out their nails, but instead, the technician cut them down to the skin. The customer also mentioned that the design they requested was poorly executed. This indicates a weakness in the salon's training and attention to detail, as well as the quality of the nail technicians' work.
Another customer had a negative experience where the salon smelled unpleasant, and the technician cut them twice without acknowledging it. The customer also mentioned that their nails were left thick, stubby, and cloudy. Additionally, they noted a hostile atmosphere in the salon, with employees not speaking to each other and employees napping in the pedicure seats. These incidents reflect a lack of professionalism and customer care, which can greatly impact the overall experience and satisfaction of customers.
There was also a comment from a transgender individual who mentioned that the salon refused to make an appointment for them. This highlights a discriminatory practice and a failure to provide equal treatment to all customers, which is a significant weakness for the salon.
Based on the available comments, it can be concluded that Nail Bar Blacksburg place has strengths in terms of service quality, pricing, cleanliness, and professionalism. However, it also has weaknesses in terms of training, attention to detail, customer care, and equal treatment of all customers. To improve, Nail Bar Blacksburg place should focus on enhancing the skills and training of their technicians, improving communication and customer care, and ensuring equal treatment for all customers. Addressing these weaknesses will help the salon provide a better overall experience and improve customer satisfaction.
Best TL Reviews
Best manicure ever! Always have the best service! My best friend and I always make a day of this and have never had a bad experience here. We have been coming here for 3 years. Keep up the good work!
Let me preface this review by saying, I should have said something. The man doing my nails was extremely nice however, he clearly lacks proper training. I told him to even my nails out and he proceeded to cut them down to the skin. I then showed him a picture of the design I wanted and he made an attempt at it. Unfortunately this attempt is now going to be on my nails for the next couple of weeks, and happens to be some of the ugliest things I have ever looked at. Again I never should have left unhappy, but I waited two hours with an appointment and wanted out of there. Makes for a great story though, but I will not be returning.
1 star because it was clean. But outside of that, I will never return here. I wish I would have looked at the reviews before going in for the 1st time but went with a friend. Made an appointment and went in for a full set. Was sat down with an older lady. I was a little concerned as she seemed to be laying the acrylic on super thick and had a very hard time shaping it to my request (coffin). As I sit here now looking at them I'm still so unhappy; they look thick, messy cuticles, and more than one nail has a crooked apex. Then I almost fainted when I was given the total. Any place I've gone before typically says what incurs an additional charge. $71.00 for a full set!!! I have a place I go regularly in Christiansburg and I could have got all the same but way better quality for $45. Their total broke down as follows
$40 full set
$12 gel polish
$5 shape
$5 length
$6 nail art (on 4 nails only. Just polish, no gems and looks nothing like pic I showed them)
$3 Matte
Lesson learned.
DO NOT RECOMMEND
I should have turned away when I first walked in and didn’t smell acetone but I smelt pee! I not totally sure what the smell was but it wasn’t good. I didn’t think too much of it and continued. After I picked my color and was asked to sit down the guy doing my nails said two things to me. 1) Hi how are you 2) we’re out of this color. He even cut me TWICE and didn’t say anything as blood was running down my fingers. He was trying to twist my fingers in ways they do not bend, and took all the length off my nails without asking. In the end I was left with thick, stubby, cloudy nails. The vibe in the place was very hostile as well. No one was talking to anyone and there was 4 employees taking naps in the pedicure seats. Super awkward, never going back.
My transgender friend also had a bad experience. They walked in to make an appointment and they would not make an appointment for her.
Enough said.
Service was professional and pleasant. Lee, my nail technician did a nice job and gave a good massage during my manicure and my pedicure. My French manicure turned out nice.
The salon was quiet and relaxing.
My husband and son got pedicures and both had a good experience.
Tyler, the receptionist, was pleasant and efficient.
The occasion was to celebrate my son’s birthday. He appreciated the pedicure.
We will be back for more services.
Great classic gel manicure for $35! Did an excellent job at cleaning the cuticles with a great shape, polish and nice hand and arm massage. Thank you Andy!
this was my first time getting my nails done and i was super nervous—staff was really nice though and very accommodating, even when i knew next to nothing about nail art and at one point accidentally asked for the wrong thing. perfect place for a beginner and very talented nail techs :)
Very pleased with my manicure from today! My technician took his time and was very attentive to detail, leaving me with clean, gorgeous nails!
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Nail Bar Blacksburg Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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