Holly Barber Shop

+1 208-467-3754

104 Holly St, Nampa, ID 83686 United States of America

Open Today:

Quick Facts About Holly Barber Shop

Holly Barber Shop has several strengths based on the comments provided. Firstly, the shop is praised for its friendly and fast service. This indicates that the staff prioritize customer satisfaction and efficiency, which is appreciated by clients. Additionally, the comment about the clean place suggests that the shop maintains a high level of cleanliness, creating a pleasant and hygienic environment for customers.

Another strength highlighted in the comments is the skill of Kelli, the hairstylist. Kelli has been cutting one customer's hair for years, indicating a high level of customer loyalty and satisfaction. This suggests that Kelli consistently delivers great haircuts and has developed a trusting relationship with this specific client.

The positive feedback regarding Kelli's ability to provide the desired haircut with perfect results every time showcases her expertise and attention to detail. This is a significant strength as it indicates that customers can expect consistent quality and precision in their haircuts. Additionally, Kelli's uplifting words contribute to a positive customer experience and can help boost the confidence and mood of clients.

The fact that the owner of the shop improved her initial impression by warming up to the customer and providing excellent service highlights the shop's commitment to customer satisfaction. This indicates that the owner is open to feedback, willing to listen to customer preferences, and capable of adapting to meet their needs. This is a valuable strength as it ensures a personalized experience for each customer.

Furthermore, the comment about the positive spirits and atmosphere in the shop suggests that the staff create a welcoming and friendly environment. This is an important strength as it helps customers feel comfortable and at ease during their visit.

Despite these strengths, there are a few weaknesses that can be identified based on the comments. One weakness is the issue with parking and the interaction between a customer and the owner regarding the parking space. The customer describes the owner's behavior as rude and threatening, leading to a negative experience. This indicates a lack of professionalism and customer service skills on the part of the owner. Such behavior can hinder the shop's reputation and deter potential customers from visiting. The failure to update the parking signs further highlights a lack of attention to detail and customer convenience.

Additionally, the lack of customers during certain times, as mentioned in one of the comments, suggests that the shop may struggle with attracting a consistent clientele. This can be a weakness as it indicates a potential lack of awareness or marketing efforts to attract new customers.

In conclusion, Holly Barber Shop possesses several strengths such as friendly and fast service, a clean environment, skilled stylists like Kelli, and a commitment to customer satisfaction. However, weaknesses include issues with parking and a potential lack of customers during certain periods. Overall, the strengths of the shop contribute to a positive customer experience, but improvements in areas of weakness can enhance its reputation and attract more customers.

Best TL Reviews

Friendly fast service. Clean place. And love my haircut

Kelli is great she has been cutting my hair for years

Great barber shop

Didn't necessarily go to this business but the Family Dollar and ranchera Mexican store is in this Plaza

May be one of the best haircuts I have had in a while. Owner didn’t strike me as friendly when I walked in but she warmed up to me and was really nice by the time I left. Don’t judge her by first appearances. I have “problem hair” (sticks out if not cut just right) and she listened to me explain, made a suggestion, and then did an awesome job. I will be back

It was another great day for a hair cut and beard trim people were happy with good spirits

A great hair cut every time I go.

I've been letting Kelly cut my hair for the last 23 year's now.

She's the only one that has given me just what I was wanting done with perfect results Everytime. . And with uplifting words that help britten my day.

Thanks for all you do.

I'm not exactly sure of the shops name whom have closed next to Holly Barber, but each share a parking space with this particular facility. A company that I went in to see bought out the space, and the signs have not been updated, it would be safe to assume they share the parking spaces the aformentioned do. As I was struggling to get my kids into my car, an individual who I can only assume to be the owner, yelled for my attention. My kids unbuckled and unruly, I turned my attention to her, perhaps thinking I dropped something important etc. She crudely tells me "this is my parking space and I'm going to start towing your car if I see you park here again". Further through the conversation she accused me of parking there all the time despite the fact I rarely do (In all honestly, I've parked there a maximum of two times throughout the course of 6mo, and this case was due to the fact the parking spaces I usually park at were full. That being said, lately I've been parking further to get walking points on my Pokemon go game and to get snacks at the local dollar store, but we were late that day - anyway, that's beside the point.) I informed her of the verbiage on the sign and my assumption, in which she said she was going to get them changed, all the while still threating me that she was going to tow any car that parks there in the future if they were not a customer of Holly Barber. If she would have informed me POLITELY that in the future the parking situation would be altered by stating only her customers would be able to use that area, then I would have no qualms with my mistake. But the rude, Karen-archetype threatening was absolutely uncalled for at the end of my busy Friday, 5:25pm. She also frightened my ASD daughter and I had to deal with that when I got home.

Because the barber shop is so close to many of the events my daughter attends, I was contemplating receiving services from this particular barber shop for both my daughters haircuts, but the off-putting and uncalled for reprimendation has altered my perspective.

That being said, I have rarely seen this barber shop service anyone, but I wouldn't go since I would imagine the customer service being so rude. I also understand the individuals intentions were to protect the parking space of the mysterious customers she has coming in during the half hour she spends closing her shop, but running a business is about harbouring healthy connections and relationships between potential and current customers.

Edit: it's been 2 weeks since this interaction and she still hasn't gotten new signs indicating that users of the premier building can't use the parking spaces.

Kelly is awesome! She's so very good at what she does and she does it quickly and does an amazing job! My boys love her!