Quick Facts About Sassy Nails
Sassy Nails Place, like any business, has its strengths and weaknesses. Based on the comments provided, the following analysis will outline these aspects in detail.
Starting with the strengths, the comments highlight a few positive aspects of Sassy Nails Place. One customer mentions that the professionals at the salon were sweet and accommodating. This suggests that the staff members are friendly and attentive to their clients' needs. Additionally, another customer notes that the salon has beautiful decor throughout, creating a pleasant atmosphere. This attention to detail in the salon's appearance can contribute to a more enjoyable experience for customers.
Furthermore, the cleanliness of the salon is praised in one comment. Maintaining a clean and hygienic environment is crucial for a nail salon, as customers want to feel comfortable and safe during their visit. This positive aspect can contribute to a positive reputation for Sassy Nails Place and attract more customers.
Another strength of the salon is the range of services offered. The comments mention that Sassy Nails Place provides facials and waxing, in addition to nail services. This diversification can attract a wider customer base and provide an opportunity for customers to get multiple beauty treatments in one location.
Additionally, the salon staff seems to be accommodating to specific needs. One customer mentions that they were provided with hot rocks for their feet and a sweet smelling scrub, indicating that the staff goes the extra mile to ensure customer satisfaction. Another customer with neuropathy highlights how the staff assisted them in finding a comfortable seating arrangement. These acts of accommodation can contribute to a positive customer experience and build customer loyalty.
Moving on to the weaknesses, it is evident that there are some issues with the quality of service provided by the nail technicians at Sassy Nails Place. In one comment, a customer expressed dissatisfaction with the nail job they received. They felt that their requests were ignored, resulting in missed spots and uneven nails. Another customer mentions that their sister was unhappy with the design and shape of their nails. These instances of subpar service can lead to dissatisfied customers and potential customer loss.
Furthermore, the customer service at Sassy Nails Place seems to be lacking. In one comment, a customer mentions that they were not greeted warmly upon arrival. The staff's language barrier also caused misunderstandings and resulted in a disrespectful attitude from one of the technicians. These negative experiences with customer service can tarnish the salon's reputation and deter potential customers.
Another weakness highlighted in the comments is the issue of staff availability. One customer mentions that they witnessed other customers being turned away because most of the workers had left. This lack of staff availability can lead to longer wait times and inconvenience for customers. Additionally, another customer notes that their nail technician left to get a different bottle of polish without informing them, resulting in a change that they did not ask for. This lack of communication and professionalism can lead to customer frustration and dissatisfaction.
In conclusion, while Sassy Nails Place has several strengths, such as a friendly and accommodating staff, a clean environment, and a range of services offered, there are also noticeable weaknesses. The salon needs to address issues related to the quality of service, customer service, and staff availability. By addressing these weaknesses, Sassy Nails Place can improve its overall customer experience and enhance its reputation in the industry.
Best TL Reviews
Went in with my sister to get Mani/ Pedi and full sets, only to get no Manis, which is fine, and poor nail jobs. I kept telling my nail tech that spots were getting missed and that some of my nails were too short ( I wanted them short, but not uneven) only to be ignored. My sister loves the color choice, but not the way her design and shape. I've been here before and have always been happy with the results, but today was less than desirable, especially for the price.
Would be nice to be greeted upon arrival. Instead of " Whatcha whan?" And after saying manicure for my son was.. " Go washa Ya Han". Be a little more Welcoming! 4 stars for cleanness! And the cute lil pedi chair!
The professionals here were very sweet and accommodating. Also they made sure they cleaned up Before & After each client. Beautiful decorum throughout the shop. They offer facials and waxing as well. They relaxed me with hot rocks for my feet and sweet smelling scrub. Their demeanor was pleasant and they went the extra mile by making sure I was able to sit down because I have neuropathy. I've never been treated so nicely in Stockton at a nail shop. I almost made the mistake of going to nail pro on north Wilson but the owner their did not serve African American women. But as you see God works well because it wasn't meant for me to go there. I needed to go too professionals who do excellent work and that is the women at Sassy's nails on Fremont. I have found my new nail shop!
They did a quick wonderful job! FIRST time doing them. the ladies are really nice and ensured I got my nails done perfectly and exactly how I wanted them. I would recommend this place to a friend. :)
Will come back! I was here for a fill and pedicure and while I love the prices I'm curious if the acrylic will catch on my hair when it grows out a little since I think they painted on my cuticle. The pedicure was rough but I liked it. Ask for Lina
Hadn't been here in years... Needed my nails done asap and my reg place doesn't open Sundays. The place was practically empty but then more and more customers came and were turned away bc most of the workers had left. I was attended by one lady and for the polish was told to go to another lady. I chose my color and wanted glitter on top of ring finger. She wanted to put glitter on all my nails, bc she said it would look better. Ok, but I wanted only where I wanted. I politely said no thanks. At the end she put on a matte i never asked for on all the fingers. I was wondering why a different bottle was being used. I asked ,as if i couldn't already see it, if she had put matte. She said yes, she did. I said I never asked for matte and she looked at me like I was dumb. She spoke to another worker in her language and then told me to go wash my hands. I told her to leave a couple with matte to finish up already and leave to not return ever again. I want what I want and since I'm paying for my nails, I should be the one to decide. Very unprofessional on this woman's part.
We had got the pedi cure for two appointment took us right in on time. No waiting and not crowded at all. They were nice ladies asked questions while during our feet and no hurrying in this process. It was a pleasure to get our feet done their. Very clean and safe place .
It was great. Sammie did my nails which the jib wad beautify done. She is so professional, friendly with much compassion for others. I felt like I had known her for years. Im looking forward to my next visit in 2-3 weeks. From what I can see it looks like the service is great at Sassy Nails no matter who serves you.
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Sassy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 07:00 PM |
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