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Sofi's Salon

+1 914-779-7788
315 White Plains Rd, Eastchester, NY 10709 United States of America
Open Today: 09:00 AM - 05:00 PM

Quick Facts About Sofi's Salon

Sofi's Salon has received overwhelmingly positive feedback from customers, highlighting their strengths in various aspects of the salon experience. The following analysis will explore the strengths and weaknesses of Sofi's Salon based on the comments provided.
Strengths:
1. Talented and Knowledgeable Staff: Multiple customers praised the stylists, particularly Ida and Gina, for their expertise and talent in hair cutting and coloring. They were described as skilled, knowledgeable, and able to deliver amazing transformations. This indicates that the salon has a team of experienced professionals who can meet and exceed customer expectations.
2. Excellent Customer Service: Numerous customers noted that the staff at Sofi's Salon made them feel comfortable and welcomed, creating a friendly and relaxed atmosphere. The stylists were described as being attentive, listening to customers' preferences, and providing honest recommendations. The positive experience and personal attention contribute to creating a loyal customer base.
3. Attention to Detail: Customers appreciated the fact that Ida communicated with them throughout the process, explaining what she was doing and ensuring they were satisfied with the results. This attention to detail and clear communication is crucial in building trust and ensuring that customers leave with the hair they desire.
4. Salon Ambience: Multiple comments mentioned the salon's clean, modern, and relaxing environment. Customers highlighted the beautiful updates to the salon and the welcoming atmosphere upon entry. A pleasant environment can greatly enhance the overall salon experience and make customers feel at ease.
5. Consistency: Some customers mentioned that they have been visiting Sofi's Salon for a long time and have consistently received excellent service. This demonstrates the salon's ability to maintain a high level of quality and customer satisfaction over time.
Weaknesses:
1. Limited Availability: None of the comments mentioned any specific issues with availability or scheduling, but it is worth considering as a potential weakness. If the salon becomes highly sought after due to its positive reputation, it may be difficult for new customers to secure appointments at their preferred times.
2. Lack of Negative Feedback: The comments provided exclusively highlight positive experiences, which may indicate a lack of customer feedback regarding any weaknesses or areas for improvement. While this could suggest that Sofi's Salon is delivering exceptional service, it is important for businesses to receive constructive criticism to identify potential weaknesses and strive for continuous improvement.
Conclusion:
Sofi's Salon has several strengths that contribute to its success. The talented and knowledgeable staff, excellent customer service, attention to detail, pleasant salon ambience, and consistency in delivering high-quality results are all factors that make the salon stand out. However, the lack of negative feedback suggests there may be a need for more diverse customer feedback to identify any possible weaknesses. By consistently delivering excellent service and addressing any potential areas for improvement, Sofi's Salon can continue to build a strong reputation in the industry.


Best TL Reviews

I had the most amazing experience at Sofi’s salon. Ida did a full balayage and cut and I cannot believe what a transformation she made to my hair. She also is so good at asking questions and getting a good understanding at what you’re looking for so you are happy with the results. Sharing the before and after (forgot to get a pic of the back of the hair for the after, so sharing a forward facing - but you get it!!!!)
I cant say enough good things about Sofi’s salon. The staff are professional.They go above and beyond to make you feel comfortable and like you are just hanging out with friends.
My stylist Ida was knowledgeable and an absolute joy to talk to when getting my hair done. She is amazing and very talented.I would highly recommend this salon to anyone.
Very pleased with not just my hair that I got a lot of compliments,but with the overall experience. I would give more than 5 stars if I could..
Ida did my blonde balayage, cut, and blow out. I communicated the color and showed reference of what I wanted and she did it perfectly! She was honest and talked me through everything she was doing as she was doing it. I really recommend her! I won’t be going to anyone else again ????
Best Hair Salon Around !! The transformation I have received from Ida has been life changing. She first made me feel comfortable, and truly listened to what I was looking for. She didn’t create ways to benefit her, but only ways to make what I was looking for come true. I walked out of that salon a new person, and I now go every week to have my hair washed & styled. Even my friends and family have started coming here. It has taken many places to finally find the ONE !!
Beautiful & clean salon! Friendly and welcoming right when you walk in! I have been coloring my hair for the past 17 years and I have been to many salons and many different colorist, however Ida stole my heart through my highlights. If you want to find a forever colorist who truly knows how to work your hair, someone who will listen to you, work with your ideas and delivers the best results while caring for the health of your hair look no further than Ida at Sofis Salon! My hair is extremely hard to come out and Ida spent the time, went above and beyond to get me what I was looking for, full head of champagne/silver highlights, with a natural root that blended perfectly! She really does have magic hands❤️, I have gotten so many compliments and people noticed how natural it looked not the strikes of highlight I had before lol. My haircut was done by Gina and she nailed it, exactly the way I imagined and her style of cutting left me speechless! The salon is always spotless, and such a modern relaxing atmosphere. My hair found it forever home. The service is always great. Even my daughter who is so hard to please with a haircut walked out saying “I love this place, Ida cut my hair exactly what I wanted” Price is fair, time is dedicated to every client, lovely atmosphere, professional staff, always on time I would definitely recommend this place… Check it out you wont be disappointed ❤️
The staff is very nice and professional always. I go to Ida every time for haircut and hair color. She does my hair exactly the way I like and is very honest about expectations. She's the best!! She makes you feel comfortable and her work is exceptional. Highly recommend her.
Same gang, new name! I have been going to Gina at Sofi's salon (formerly G&G Styles, but don't worry Gina & Geri are still there!) for years now. I always leave with my hair looking great and feeling healthy. What I value the most is the honesty, if you ask for something that she feels your hair can't handle, she will tell you. My hair was starting to get damaged from a summer of too many highlights I kept insisting on and too much sun. Thanks to Gina's honesty, recommendations and help, my hair is now full, shiny and healthy again. Gotta love a stylist that actually cares about the health of your hair and not just looking to charge for services.
The recent updates to the salon are beautiful, and the new owner is a sweetheart! If Ida is washing your hair make sure to ask for one of her famous head massages, I almost fell asleep from being so relaxed.
Highly recommend Ida. She is very talented and does an amazing job with cutting and coloring.
I get so many compliments when I’m out!

Place Pictures

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Sofi's Salon Info

Amenities

Accessibility
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 09:00 AM - 05:00 PM
Wednesday 09:00 AM - 05:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 05:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 10:00 AM - 04:00 PM

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