SK Beauty Supply

+1 919-402-8200

1223 University Dr, Durham, NC 27707 United States of America

Open Today: -

Quick Facts About SK Beauty Supply

SK Beauty Supply has several strengths and weaknesses based on the comments provided.

Starting with the strengths, one recurring positive aspect mentioned by customers is the store's large selection of products. Customers appreciate the variety and the ability to find premium products they are looking for. The store seems to cater to a broad range of beauty needs, including braiding hair, wigs, and other beauty supplies. Additionally, the friendly service provided by the staff is mentioned as a strength. Customers appreciate the helpfulness of the employees and their willingness to answer questions and provide assistance. The vibe and atmosphere of the store are also noted as positive, with customers feeling welcomed and leaving with a warm feeling.

Affordable prices are another strength of SK Beauty Supply. Multiple customers mention that the prices of products in the store are reasonable and that the store provides good value for money. This can be a significant advantage for the store as it attracts customers looking for affordable beauty supplies.

Another strength mentioned is the store's accessibility. Being open on Sundays is appreciated by customers who specifically mention choosing to shop at SK Beauty Supply because of this. This availability on weekends allows people with busy schedules to visit the store and purchase their beauty supplies.

Moving on to the weaknesses, one common concern is the lack of discounts for licensed cosmetologists. Customers mention that SK Beauty Supply hesitates to give out discounts to professionals in the beauty industry. This can be a disadvantage for the store as it may deter licensed cosmetologists from shopping there and instead opt for other stores that offer such discounts.

The outdated register systems are another weakness mentioned by customers. This implies that the store may not have the most efficient technology in place to process transactions. This can result in slower checkout times and a less streamlined shopping experience for customers. The absence of a discount system for repeated customers is also noted as a weakness. Many businesses offer loyalty programs or discounts for returning customers, and the lack of such a system at SK Beauty Supply may lead some customers to seek alternatives.

One negative experience mentioned by a customer relates to the behavior of an employee who seemed to accuse them of shoplifting. This incident caused a loss of trust and the customer stated that they would never return to the store. This highlights a potential issue with the store's customer service and employee training, as such incidents can have a significant impact on customer loyalty and satisfaction.

It is important for SK Beauty Supply to address and improve these weaknesses to maintain and attract customers. Implementing a discount system for licensed cosmetologists, upgrading register systems, and providing comprehensive employee training to avoid accusations or uncomfortable situations can help enhance the overall customer experience. By capitalizing on their strengths, such as the large selection, friendly service, reasonable prices, and accessibility, SK Beauty Supply can solidify its position in the market and compete effectively with other beauty supply stores.

Best TL Reviews

Expect the normal hyper vigilance; if you know you know. I paid and the husband stood by the door, seemingly in case the inventory sensor was activated, when patrons exited.

Definitely will be taking my business to ICON or other black owned businesses.

This beauty supply is in my area. They have a lot of items here. But they hesitate on giving out discounts to license cosmetologist. They’re register systems are old, they don’t have a discount system for repeated customers. I will use another supply store in the future, conversation with the front desk or owners wasn’t well received here , I don’t spend my money we’re I’m not satisfied.

Although they Don't have a huge selection, they have the premium products that you are looking for.

Very large selection and friendly service.

Found the braiding hair I was seeking. Lady was helpful

I moved to this area a little over a year ago shopped here a few times and I usually spend quite a bit money there but I went there a couple of days ago and the lady at the register came all the way to the area I was in and I saw her just standing and looking at me for a while as if she thought I was shoplifting or something so I look at her and I left she just lost me as a customer I will never go back there.

The people who own this store are lovely! I am always so happy when I leave because the vibe is just really warm. I can ALWAYS find what I need and more lol. But seriously, I can’t say enough good things about this beauty supply. They have relevant products and you’d be doing yourself a favor by checking out the whole store. Prices are super affordable too. I’m sorry to gush but it’s just so nice to find a place that has what you’re looking for and where the people are so kind hearted. :)

I started going here a few months ago because they are open on Sunday. I absolutely love this place. I have bought 2 wigs from here that people absolutely love plus the staff is friendly and instead of 'following you' like someone else said, they offer their services and check back in with you every so often (which is a better way to monitor theft). The staff is very helpful and answer any questions I have with no issues. Plus I found out that they sell a product that I've been looking for all over Durham! I love this place. I always recommend it and I haven't been back to another Beauty Supply Store since.