Quick Facts About Posh Nails And Spa
Strengths:
1. Quick service: The customer who left a positive review mentioned that they were seen quickly without an appointment. This indicates that the salon may provide efficient service, especially during less busy times.
2. Attention to detail: Another customer complimented the young lady and man who did their nails for their attention to detail, particularly when it came to applying lighter colors. This suggests that the salon may have skilled technicians who can achieve a seamless and professional finish.
3. Availability: Based on the positive review, it seems that the salon may have availability for walk-in customers, which can be convenient for those who have last-minute plans or limited time.
Weaknesses:
1. Rude customer service: Several reviews mention rude and disrespectful behavior from the salon staff. Customers complained about being spoken to in a condescending or dismissive manner, which can create a negative experience and deter customers from returning.
2. Poor quality and durability: Multiple customers reported issues with the quality and durability of their nail services. Complaints range from chipping gel polish within a few days to nails breaking easily. These quality issues suggest that the salon may not prioritize using high-quality products or training their technicians adequately.
3. Pricing discrepancies: One customer mentioned that the salon charged more than the initial price quoted over the phone. This inconsistency in pricing can create an unfair experience for customers and may indicate a lack of transparency or professionalism.
4. Unprofessional behavior: A few reviews mentioned unprofessional behavior from the salon owner towards customers. This includes making inappropriate comments, trying to touch customers inappropriately, and using offensive language. Such behavior is completely unacceptable and reflects poorly on the salon as a whole.
5. Lack of cleanliness: The review mentioning the presence of a roach and the owner disregarding it highlights a potential lack of cleanliness in the salon. Additionally, the comment about the owner not cleaning tools after use raises concerns about hygiene practices within the establishment.
In conclusion, Posh Nails and Spa has certain strengths such as quick service and attention to detail. However, these are overshadowed by multiple weaknesses, including rude customer service, poor quality and durability of services, pricing discrepancies, unprofessional behavior, and lack of cleanliness. Potential customers may want to consider these factors before visiting the salon.
Best TL Reviews
I should of read the reviews before I went there and I wouldn't of wasted my time and $90 for nails that I got done on Friday February 4th and today is only February 19th, I am a stay-at-home mom so I don't really do anything with my hands except cook and clean I move the chair and my thumbnail broke off I opened my car door and another nail broke the worst part is it's the gel that's chipping off and the plastic tips are still showing please do not waste your money going there there is one lady that absolutely must hate her job, she is very rude, she doesn't talk, she doesn't answer questions, she is very rough. I recommend that you don't go there unless you only want your nails on for a short period of time and for $90 I could have just paid my 12-year-old to do my nails she probably would have done a better job.
I never leave reviews because I don't like to insult anyone business as it is their livelihood however this is the rudest place I have ever been to. The attitude started from the beginning with the lady who did my feet. I figured maybe she was having a bad day so I talked to her and she warmed up and became nice. The man was nice he joined in the convo with myself and two other customers.
The lady who did my nails (she might be the boss first mail table to left) was rude beyond comprehension. She was upset she didn't understand I wanted a gel overlay under my gel polish. During my service she didn't remove all the specs of previous color and I asked if she could please remove all color before applying overlay because I like to wear my nails natural sometimes. She said she'll do it after. So I ask, well if you apply the overlay gel over the specs will you be incapsulating the color? She said, "I know what I'm doing this is my job not yours" I'm like "ma'am I know that's why I'm asking" she said "you ask too many questions. I told her that her response was rude to me. I simply just wanted to know because I knew if I waited until the end it would be too late. She said "You can leave cause you won't be happy." She packed up her stuff and basically kicked me out because I asked questions. I didn't not raise my voice, I wasn't rude or disrespectful. I truly just asked a question about the old color. I've been getting my nails done for 30+ years and never had a bad experience that made me want to ever leave a negative review until now. Don't bother! I guess if you go there you have to accept whatever they give you. Sit down and shut up!
Less than a week old Gel nails. The rushed service and was suppose to have gel for my pedi too but they used regular polish as if I wouldn’t notice. I will not be returning ever.
Worst salon ever. Charged $60 for Pedi-mani. Gel on nails on Thursday, nails chip on Sunday. Cuticles not clipped. The skin around nails. Not a manicure. I could have done a better job. Waste of money.
Had a really great experience today with a young lady and man who did my nails. I walked in without an appointment and was seen quickly (it wasn’t too busy) on a Tuesday at Lunchtime, but I’m impressed with the attention to detail today. I get gel manicures and sometimes it’s hard painting lighter colors because of streaky lines in the color but they made this look effortless. I will be back! Thank you.
We went there for the first time ever for refills, and they had attitudes right away. We kept it simple with just polish because we did not know what they were capable of (design wise). They left glue and acrylic all over our hands, we were moved from person to person multiple times, and she left the nail glued to the actual skin. Their board says $20 for a refill, obviously prices vary depending on if they need to replace a nail or you get a design or something like that. We did simple polish with my friend having each ring finger with a sparkly polish and the rest regular. They charged me an extra $20 because I was missing a nail and because my nails are “too long” my nails are medium coffin. It was a refill. I’d understand them charging me an extra $10 max but $20? No. They charged her $35 but had no response on why it was an extra $15. I’ve never seen a salon charge extra for a second color.
Place is so over price. The man there gives you a price on the phone and then charge you more when you go in person. Also very disrespectful with my daughter in law he kept telling her she's beautiful kept trying to rub on hands and also telling her she has beautiful hands. Tried to make my son feel uncomfortable asking who's paying and told my daughter in law that her boyfriend is broke. That is very unprofessional. Lucky I wasn't there. Terrible place. Will never go there again
The old a$$ man that work there is very disrespectful. He is the owner. He will curse at you in your face he will try to harm you by pushing your hand away or making you bleed by being careless with the tools. He doesn’t clean his tools after using them. I️ told him that it was a roach behind him on the wall he tells me stop looking at it and mind my business. The young lady and her mom is amazing thou ! Every time you call to make an appointment with them he answers and make it seem like he doesn’t know what you are talking about. He is very disrespectful, ignorant and rude. He will NEVER get my money ever again. Plus when he did do my nails, literally the next day the nail cracked because it was so thin ! Ask for my money back and he told me go to h3ll!
Posh Nails And Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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