Quick Facts About Top Notch Barber Shop
Top Notch Barber Shop has received a mix of positive and negative comments, which reflect both the strengths and weaknesses of the place. In order to analyze and evaluate the strengths and weaknesses of the shop, we will consider the factors of customer satisfaction, barber skills, customer service, and pricing.
One notable strength of Top Notch Barber Shop is the positive feedback regarding the barber Wayne. Customers highly recommend him and praise him for his skills. This demonstrates that the shop has talented barbers who can deliver excellent haircuts, resulting in satisfied customers. Additionally, the comment about Andrew being patient with an autistic child indicates that the barbers are attentive and capable of providing a comfortable and inclusive environment for all customers.
Another strength mentioned is the customer service provided by Mr. Joe. Customers have expressed their satisfaction with his cuts and overall experience. This suggests that the staff at Top Notch Barber Shop has good interpersonal skills and is able to establish a positive rapport with customers. Moreover, the customer's comment about it being difficult to find a good barber implies that Top Notch Barber Shop stands out in terms of providing quality service.
On the other hand, a weakness highlighted in the comments is the inconsistency in the skills of the barbers. While customers have praised Wayne and Mr. Joe, others have expressed dissatisfaction with their haircuts from different barbers. This indicates that the overall skill level of the barbers at Top Notch Barber Shop may vary, leading to inconsistent results for customers. This inconsistency may make it difficult for customers to trust the shop and feel confident in getting a satisfactory haircut.
Customer service is another aspect that seems to have both strengths and weaknesses. Positive comments about Mr. Joe and Andrew indicate that they offer excellent customer service, being patient and attentive to their clients' needs. However, negative comments suggest that there are instances where the customer service does not meet expectations. This is reflected in the comment about the refusal to fix a botched haircut and the barber's unprofessional behavior on the phone. These incidents suggest a lack of consistency in customer service and may contribute to customer dissatisfaction.
Pricing is yet another aspect where Top Notch Barber Shop has a weakness. A negative comment highlighted the discrepancy between the high cost of a basic haircut and the quality of the service received. The customer felt that they were overcharged and received a subpar haircut, which they believed could have been done better and cheaper elsewhere. This suggests that the shop might need to reevaluate its pricing strategy to better align it with the quality of the service provided and the competition in the market.
In conclusion, Top Notch Barber Shop has its strengths, such as talented barbers like Wayne and Mr. Joe, who deliver excellent haircuts and provide great customer service. However, weaknesses can be identified in the inconsistency of skills among the barbers, the occasional lack of adequate customer service, and the pricing strategy. These weaknesses may lead to customer dissatisfaction and a potential loss of business. Therefore, the shop should focus on improving the consistency of the services provided, ensuring exceptional customer service, and reassessing their pricing strategy to enhance customer satisfaction and loyalty.
Best TL Reviews
My son takes my grandsons and himself there to have hair cuts done by Wayne and he's a darn good Barber,we highly recommend him
Don't know what George talking bout don't listen to him because I'm a barber here and I'm never booked he must have walked in to the very first chair he saw. If you would have came to me I would have cut Mr George. Think I was the one who went outside behind him after he got up from sitting down and sat went to his car like I'm good . So not true you just being picky George
Walked in and the stares I got and then I asked “ how long is the wait ?” They immediately oh I’m booked up and let looking away … when I started to walk out they were like ohhh wait … nahhh I’m good and left
Andrew was very patient with my autistic son who was a little scared at first. He did a very nice hair cut for him. Will certainly ask for him personally next time we visit this shop.
Just moved back, wasn’t the same guy I had the first time. Messed up a simple line up. One side was higher than the other. When I asked for another barber to step in and fix it. They refused! He tried to fix it and it came out worse. Then he said I wasn’t trying to pay him. I express my discomfort with the service and tried to get someone else to fix it even. Terrible customer service.
My husband gets his hair cut here and just brought our son for his first cut. Mr. Joe is awesome, they both looked great. Customer service is top notch. My husband loves his cut everytime. Yall know it is SO hard to find a good barber, go check Mr. Joe out, you won't be disappointed!
All depends on who does your cut. The gentleman with the dreads near the front seemed to do a good job on another customer. My cut was not good though. The barber (Luis) took my side edge back and made it about two inches long (vertically). Again, there seemed to be some good barbers in there. I should've been more diligent. Will not return.
Update: It's the morning after and I notice that I even have cuts.
This is what I get for trying to support local business. Shame on me for not confirming price before I sat down, they charged me $30 for a basic cut plus $5 for a hard part. The most expensive and worst haircut I've ever gotten, the barber didnt know how to cut white people hair. Im trying to repair it at home. Not to mention the barber was on the phone with a friend just shootin the breeze almost the entire time. I've gotten way better haircuts for literally a quarter of the price, pretty sure I was swindled. Sad
Top Notch Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 07:00 AM - 06:30 PM |
| Wednesday | 07:00 AM - 06:30 PM |
| Thursday | 07:00 AM - 06:30 PM |
| Friday | 07:00 AM - 06:30 PM |
| Saturday | 04:30 AM - 05:30 PM |
| Sunday | Closed |
How to go there
Location
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