Chestnut Nails

+1 215-561-3737

2015 Chestnut St, Philadelphia, PA 19103 United States of America

Open Today: -

Quick Facts About Chestnut Nails

Chestnut Nails Place, according to the comments, has both strengths and weaknesses that are important to consider. In order to thoroughly analyze the strengths and weaknesses, we will focus on several key aspects of the salon: quality of service, affordability, customer satisfaction, diversity and inclusivity, cleanliness, and efficiency.

One of the main strengths of Chestnut Nails Place is the quality of service provided. Multiple comments mentioned that the technicians take their time to ensure even shapes and precision in their work. This attention to detail is essential for customers who want their nails to look perfect. Additionally, one comment specifically praises a nail technician named Tracey for her fast and precise work, indicating that there are skilled technicians at the salon.

Affordability is another strength mentioned in the comments. Many customers appreciate the fair prices offered by Chestnut Nails Place. One comment even mentions that a full set of acrylics with dip and gel, along with nail art, only cost $55 before a tip. This affordability makes the salon accessible to a wide range of customers.

Customer satisfaction is evident in the comments. Customers express their love for the salon and recommend it to friends and family. This positive feedback indicates that many customers are happy with their experience at Chestnut Nails Place. It is also worth noting that one customer has been a loyal customer for over 15 years, which speaks to the level of satisfaction and customer loyalty the salon has achieved.

On the other hand, there are also some weaknesses that need to be addressed. One comment describes a negative experience with an eyebrow technician. The customer mentioned that the technician used extremely hot wax without allowing it to cool, and there was rough plucking of the eyebrows that caused eye pain. The customer also felt mistreated and experienced prejudice based on their skin color. This experience suggests a lack of professionalism and cultural sensitivity from a particular technician at the salon, which can be a significant weakness for the establishment.

Another comment highlights a negative experience with a gel pedicure. The customer mentions soreness in feet and nails after filing and uneven application of gel polish. The technician's attitude towards receiving a tip also raised concerns for the customer. These issues indicate a potential lack of consistency in the quality of service provided by different technicians at the salon.

Diversity and inclusivity are also important factors to consider. One comment emphasizes that people of color should avoid the salon due to the negative treatment experienced by the customer. This highlights a weakness in the salon's ability to provide an inclusive and respectful environment for all customers, regardless of their racial or ethnic background.

Cleanliness is mentioned as a strength in one comment. Customers appreciate the clean and welcoming atmosphere of the salon. This is a crucial aspect of any salon, as customers want to ensure that proper hygiene is maintained during nail and skin treatments.

Efficiency is also mentioned positively in one comment. The salon accepts walk-ins and reservations, even allowing customers to make last-minute appointments. This flexibility in scheduling is a convenience factor that customers appreciate.

In conclusion, Chestnut Nails Place has several strengths, such as the quality of service provided, affordability, positive customer satisfaction, cleanliness, and efficiency. However, there are also weaknesses, including inconsistencies in service quality, lack of cultural sensitivity, and inadequate inclusivity. Addressing these weaknesses and ensuring consistent high-quality service will be crucial for the salon's success and reputation in the long term.

Best TL Reviews

I really love the salon! I really appreciate that the technician who worked with me really took her time and made sure that the shapes were even. This full set of acrylics with dip and gel, and nail art only cost me $55 before tip. I greatly appreciate all of the technicians who work here, please tip them very kindly ^_^

Chestnut Nail Salon is a great place to go. The staff here are kind and efficient. This place has fair prices that are affordable. I recommend this place to my friends and family all the time.

The first time was great, but my second visit was with a different eyebrow tech. First, she put the extremely hot wax on my skin without letting it cool a little bit, and then she was roughly plucking my eyebrows to the point of giving me eye pain. She pressed down really hard over my occipital blood vessel as if she was trying to cause me significant pain in my eye. She seemed annoyed when she saw what color of client I was. She didn't do anything I asked. Made my eyebrows look like 2 lines on my face. And when I was done and I was paying, she avoided eye contact while I was paying, which basically tells me she was, in fact, deliberately trying to inflict pain on my eyes. I was really hoping for the amazing first experience I had the first time, especially since it's my birthday and I wanted to look nice for an outing. This was traumatizing and very triggering for me. I am still in pain hours later. Absolutely disgusting how someone will treat you simply because they think they can. I am not going back. POC don't go there please if you don't want to get the same treatment.

This place is great, it's clean and welcoming .I get my nails done by Tracey and she does a phenomenal job. She is so fast and precise.

Easily one of the best nail salons in the city. Have been a customer for over 15yrs. The ladies are always friendly, and happy to accommodate customers. Ahn is my favorite nail tech ????

I always go there they do a good job and I sent my daughter there to do also nails,she liked it very much

just did a gel pedi here, technician spent a long time cleaning up my cuticles which was great, but the filing left my feet and nails really sore. nails were filed extremely unevenly... the shape is not square... or round... but it's all over the place. the gel polish was also put on very unevenly and there are bumps on 3 of my nails. technician also breathed down my neck while i was paying, told me to add tip. i tipped 20% and her attitude seems like she thought it was not enough. my nails look ok from a distance but not sure if i'd return to the place.

Kind, friendly, helpful staff— and very fair prices! :) Takes walk-ins, and reservations even an hour before. Will be going back!