Quick Facts About Cutz Barbershop
Cutz Barbershop appears to have several strengths based on the comments provided. These strengths include:
1. Skillful Barbers: Multiple comments mention the barbers' skill and expertise. They are praised for providing excellent haircuts, crisp linings, and clean fades. This indicates that the barbers at Cutz Barbershop have the necessary technical skills to deliver high-quality haircuts.
2. Friendly and Professional Service: Many customers mention the professionalism and friendliness of the barbers. They remark on their positive experiences and the excellent treatment they received. This indicates that Cutz Barbershop values providing a welcoming and customer-oriented environment.
3. Safe and Comfortable Atmosphere: Numerous comments mention feeling safe and comfortable in the shop, even when coming alone. This indicates that Cutz Barbershop maintains a secure and inviting atmosphere for all customers.
4. Accommodating to Different Preferences: The barbers at Cutz Barbershop are described as being considerate of customers' needs. They are willing to adjust their services to cater to individual preferences, whether it be censoring the music or omitting certain design elements. This indicates a willingness to go above and beyond to ensure customer satisfaction.
5. Attention to Detail: Customers appreciate the barbers' attention to detail, particularly when it comes to lining and trimming beards. This suggests that Cutz Barbershop takes pride in delivering precise and meticulous grooming services.
While there are clearly many positive aspects of Cutz Barbershop based on the comments above, there are also a few weaknesses that can be identified:
1. Inconsistent Service: One comment mentions a barber being slow and prioritizing conversation over cutting hair. Another mentions missed appointments and late arrivals. These suggest a level of inconsistency in service, which can lead to frustrations for customers who value punctuality and efficient service.
2. Communication Issues: One customer mentions difficulties in contacting the barbershop, as calls went unanswered and the number displayed on the door was not in service. This indicates a lack of effective communication, which can impede customer satisfaction and make it challenging to schedule appointments or inquire about services.
3. Unreliable Appointment System: Multiple comments express frustration with the appointment system. Customers mention barbers being late or not showing up, resulting in them having to be serviced by a different barber. This inconsistency can be inconvenient for individuals who specifically choose a barber based on their skills and trust.
In conclusion, Cutz Barbershop has several strengths, including skillful barbers, friendly and professional service, a safe atmosphere, accommodating to different preferences, and attention to detail. However, the shop also demonstrates weaknesses in terms of inconsistent service, communication issues, and an unreliable appointment system. By addressing these weaknesses, Cutz Barbershop can further enhance its strengths and provide an even better experience for its customers.
Best TL Reviews
Kenny is the best barber in Decatur. He always does an excellent job on my boys.
In Town from Stl and Vik da Barbra got me right for my cousin wedding. Lining crispy and da fade is giving. He was a complete gentleman. Most definitely found my barbra when I'm in town. Thank you so much
I love this place. Its best to book first, but walk-ins are welcome. I've never had an issue being by myself there and I always feel safe. Vik is by far my favorite barber I'll always come here as long as he's part of the shop.
If you truly want the BEST barbershop experience then this is the place. My sons have been going here for a few years and they always come out with the freshest lining❤️❤️❤️ every barber is A-1 and bout their skill. Definitely worth your money.
The barber I waited on was slow. He was too busy doing a lot of talking and less cutting with the customer he had in his chair. After waiting almost an hour my son decided to let another barber cut his hair and he did a good job.
Came in town (7-28-18) and needed sides and back faded with design. Found them on Google. Called a few times and got no answer. Called a local and was referred to another shop. Took my chance because I was down the street. Went to the shop and was told they were closing early. Brad was cleaning up his station and went to see if another barber was available. Talked to Rob while I waited as he had a client and one waiting. Brad came back and asked what I wanted done. I made it simple and left off the design. Even though he was done, he took me! Those guys were really professional and even were considerate of my young daughter and censored the music. Had no issues with my cut and line up, and his clippers didn't nic my neck! Anytime I'm in town and need a cut, Cutz will be the spot I go back to! Highly recommended!
I've gone to this shop 3x and every time I have a problem. Each time I make an appointment and either the barbers late or doesn't show up so I am in another person's chair. This time though I show up on time and the doors locked. I see someone in one of the barbers trucks thinking it was a barber taking a break only to find a kid there on his phone. So I ask is his dad in there. He says yes so I go back and knock on the door. No answer. I call the number on the door and they text me saying they don't know my number. I explain Im trying to get a haircut and then no reply. I call back "number is not in service." So you lock your doors and block my number when Im trying to get a hairxut at your business. Yeah never again.
They always do a great job cutting my kids hair and trimming my beard. Very professional and personal. They treat every customer like they're family. I recommend them to anybody looking to get a great cut and full service treatment
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Cutz Barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
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| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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