Quick Facts About NATOMAS NAILS
Natomas Nails, based on the comments provided, has several strengths and weaknesses.
One of the strengths mentioned is the great work done by the nail technicians. Customers have expressed satisfaction with their nails, and particularly mentioned Jessica, Tony, and Amy for their skill and attention to detail. This indicates that there are capable and talented nail technicians at Natomas Nails who can deliver high-quality services to customers. Another strength is the atmosphere of the salon, which is described as lively and comfortable. This suggests that the salon has created a welcoming and enjoyable environment for customers, helping to enhance their overall experience. Additionally, the fact that customers mention their loyalty to specific nail technicians and the strong friendships they have developed with them indicates that the salon has built relationships and trust with its customers, which is a valuable asset.
However, there are also weaknesses that customers have indicated. One common complaint is about the cleanliness of the salon. Customers have mentioned finding dirt, dust, and even drilling droppings from previous customers on their chairs, which is unsanitary and disappointing, especially during the COVID-19 pandemic when cleanliness and hygiene are of utmost importance. This suggests that Natomas Nails may need to improve its cleanliness and maintenance practices to provide a more hygienic environment for customers. Another weakness is the issue of distractions during services, as mentioned by one customer whose daughter experienced a prolonged service due to the nail technician being distracted by eating and watching a show on her iPad. This indicates a lack of professionalism and focus on the part of the nail technician, which can negatively impact the overall experience of customers.
Additionally, some customers have mentioned issues with communication and punctuality. One customer appreciated the follow-up communication from Amy, but others have mentioned experiencing delays or lack of communication regarding appointment times. This suggests that there may be room for improvement in terms of customer service and communication practices at Natomas Nails.
In terms of strengths, Natomas Nails seems to have a talented and skilled team of nail technicians who can deliver satisfactory results. The atmosphere of the salon is also praised, indicating a positive and welcoming environment. The loyalty and strong friendships mentioned by customers suggest that the salon has successfully built relationships with its clientele. However, weaknesses such as cleanliness issues, distractions during services, and communication problems should be addressed in order to improve the overall customer experience at Natomas Nails.
Best TL Reviews
This was a great experience Jessica did my nails and they turned out great. Miranda the salon owner has me feeling very comfortable and also had me laughing the entire time. It was my first experience there was suggested b best friend. This definitely will not be my last time going here. Loved the atmosphere is a very lively place. So if you want to get your nails done this is the place for you.
They did a really good job. Really like how my nails turned out. The only issue we had was my daughter's nails (not pictured) ended up taking over 2.5 hours for a fill. The nail tech seemed very distracted during her service. (Eating, and watching a show on her iPad, stopping the work on my daughter's nails intermittently to pay more attention to the show).
We really like how our nails came out, and the person that did my nails (full set) worked quickly (done in about an hour). It just wasn't a great experience for my daughter.
I absolutely love this nail salon. If I have an event or special occasion I especially come here. I show them a picture and they deliver everytime. I have never been disappointed with services and my nails always hold up. I'm very rough and use my hands for work. I've never had a problem. This is definitely my go to spot!!! I love the men and women in this nail shop. They're just the best ????
My nails came out pretty good, but the cleanliness of this place is disappointing(especially during COVID). My chair had drilling droppings from the previous customer and they didn't even clean it before I sat down . Dust and spider webs surround the decorations, plus this place is cluttered. It was not worth the money paid. The man who did my nails was nice!
I really love Tony work! He is super fast. I definitely will return to get my nails done from him again. And thank you so much to the owner Marinda for care about her customer review. I really appreciate that.
I met my nail lady 25 + years ago when she had her own nail shop. I pretty much follow her where ever nail shop she works at here in the Natomas area. We have acquired strong friendship over the years. She caters to my needs when doing my nails and pedicures!!!
I am always pleased with her work ????
Jessica does great work and pays attention to detail. I'm so glad she joined Miranda's team!
I love Amy!!!!! She does a great job sculpting the nail and designing. She takes her time when your in her chair-no rushing! She also provides great customer service in following up before your appointment and letting u know if she is running behind or letting u know u can come early. She has a wonderful personality & will definitely have u laughing!! I am so happy to have her as my nail technician!! Go Amy!!
Place Pictures
NATOMAS NAILS Info
Amenities
From the business
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Identifies as veteran-owned
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Identifies as women-owned
Health & safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
Planning
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Appointments recommended
Payments
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Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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