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Bebe African Hair Braiding

+1 478-330-6050
3253 Mercer University Dr, Macon, GA 31204 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About Bebe African Hair Braiding

Strengths:
1. Friendly and pleasant staff: Many customers found the ladies at Bebe African Hair Braiding place to be nice and pleasant, creating a positive and welcoming atmosphere for customers.
2. Ability to replicate desired styles: One customer mentioned that their stylist was able to give them the exact style they wanted, indicating that the stylists are skilled in replicating specific hairstyles.
3. Efficiency: One customer mentioned that they were able to get their hair done quickly, with the stylist finishing the job in just four hours. This suggests that the salon is able to provide efficient service, which could be appealing to customers who have limited time.
Weaknesses:
1. Poor hair quality: Multiple customers reported issues with the hair used for their braids, stating that the hair started shedding immediately after being styled and continued to shed even after attempts to fix it. This indicates that the salon may not use high-quality hair for their services, which could result in unsatisfactory outcomes for customers.
2. Lack of proper hair care practices: One customer mentioned that the salon did not wash combs in between clients, suggesting a lack of proper sanitation practices. This could be a potential health issue and may indicate a lack of attention to detail and hygiene at the salon.
3. Rude and unprofessional behavior: Several customers mentioned encountering rude and unprofessional behavior from the staff. This includes refusing to fix braids that started falling out, pressuring customers into paying more than they had initially agreed upon, and using derogatory language to talk about customers. Such behavior can create a negative experience for customers and may discourage them from returning or recommending the salon to others.
4. Inconsistent braiding skills: A customer mentioned that the stylists did not possess strong braiding skills. This suggests that not all the stylists may be equally skilled, which can result in inconsistent and unsatisfactory results for customers.
5. Dirty and unhygienic salon environment: One customer mentioned that the salon was dirty, with a foul-smelling couch and a toilet that did not flush. This indicates a lack of cleanliness and proper maintenance of the salon, which can deter potential customers and negatively impact the overall experience.
6. Pricing does not align with the quality of service: One customer mentioned that while the stylist charged high prices, the quality of the service did not meet expectations. This suggests that the salon may overprice its services, potentially leading to customer dissatisfaction and a poor perception of value for money.
In conclusion, while Bebe African Hair Braiding place has friendly staff and the ability to replicate specific styles efficiently, it has several weaknesses that can greatly impact the customer experience. These weaknesses include poor hair quality, lack of proper hair care practices, rude and unprofessional behavior, inconsistent braiding skills, a dirty salon environment, and pricing that does not align with the quality of service. These issues may hinder the salon's ability to attract and retain customers and may result in negative reviews and recommendations.


Best TL Reviews

I want to start out by saying the ladies were very nice and pleasant. I absolutely loved my style…. It was exactly what I wanted. The problem is the hair ???????????? the hair started shedding before I left the chair! And it only got worse. I got my hair styled in kinky twist. I’ve had the style plenty of times before and have NEVER had this problem. I believe the mistake was made when they took a lighter to seal the hair. I went back for the to possibly fix and got the same exact results. She clipped the flyaways and went back over the hair with a lighter. And she also used half a bottle of spritz to seal them. It was shedding just as bad!!! When I asked if I could come back Saturday and they take it out she seemed surprised. Her solution then was to use the thread to curl the ends and cut them. She now I have blunt cut kinky twist that shed!
I got my hair braided on the 4th of February. Before I came to the shop sent Bebe a photo and asked would she be able to grip my hair she said yes. My braids have been sliding out. I reached out to her she was very rude about it and refused to fix it because it was past 3 days she stated that she don’t give money back. While at the shop I noticed their place of business was dirty they do not wash combs in between clients. Overall the service was terrible. I would not recommend this shop to any one I wish I could report them to some one because I don’t think any of them in the shop has a cosmetology license. Save your money and go else where. No one has 200 dollars just to give away when the service is poor
Never again. I will not continue to let businesses take my money and give me lack luster customer service or for services I specifically ask for. I see perfectly fine and what I saw on my head wasn't cutting it. Stylist did style totally opposite of style I showed her picture of. Braiding skills were not executed well.
I called before I came to this hair shop and was told that I would be able to get my hair did the way I wanted then upon my arrival the short hefty lady in the main chair told me that she was incapable of doing my hair because “my hair is to natural I won’t be able grip it and the braids would be weak”. This was said to me as she was doing someone’s hair the with the same type of braids I wanted. When I asked if anyone else could braid my hair another lady told me that it would $65 for two of the braids that weren’t what I wanted even after I told her that I only brought $40 for what I was asking for. She still tried to pressure me into withdrawing money off my card to pay her $65 for two braids that weren’t going to be what I wanted nor were they going to stay up to there full potential. This is what they do to customers when Ms. BB is out of state. I’ve never had this happen when she was there and from this point on Ms.BB will be the only one in my head.
my braids continuously keeps falling out .. this is the second one .. i’ve went to them twice (this being my second time) they’ve never did my hair this horrible before . and my hair hasn’t been did for more than two months .. i got it did in november & it’s just december 4 .. not a happy customer ..keeps pulling my real hair out with the braid
I will never recommend anyone to go there. I went almost 2 weeks ago for kinky twists, the same day one of my twists came out. Also three more has slipped out a couple days ago. It has not even been a month and my hair looks like I done had them in for a month or two. I have more twists that is sliding down and are super loose. This is not acceptable for $180. I am so disappointed
BeBe is rude!! She uses different languages to talk about just about everyone that walks in. The place is nasty couch smells and full of dirt toilet doesn't flush so everyone uses it on top of each other.! She braids hair in different sizes big in middle and back small in the front. I told her my hair wasn't done correctly didn't try to fix She said because my hair is thick She felt it be ok to braid it bigger. Her prices would be fine if hair done correctly but for what she does she should only charge 40 bucks. She is complete garbage and sets a horrible name for ladies of the African culture.
Went in Monday morning for box braids with colored ends I'm natural with shoulder length hair and she had me out that chair in 4hrs and hair is beautiful! I go there often it's the first time this stylus did my hair and I swear her and bebe are the best hate I didn't get her name

Bebe African Hair Braiding Info

Amenities

Accessibility
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Payments
  • Credit cards

Today

Opening Hours

Monday 08:00 AM - 07:30 PM
Tuesday 08:00 AM - 07:30 PM
Wednesday 08:00 AM - 07:30 PM
Thursday 08:00 AM - 07:30 PM
Friday 07:00 AM - 07:30 PM
Saturday 07:00 AM - 07:30 PM
Sunday 09:00 AM - 06:00 PM

How to go there

Location